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February 2024 by Jasmine Xiong
Poor customer service, should at least have one employee present at the return/checkout area. Also bathroom is horrendous, really unhygienic, should be more frequent on cleaning bathrooms. However, I do understand this is also a customer issue with them having no manners as toilet paper was stuffed in each bowl and even had a diaper in stall. Only pro is that they are stocked up. Go to the Target on Metro or 12 & Dequindre instead.
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February 2024 by Kyle Marie Arthur
I LOVE Target!! I can always find what I need there!! The staff is always friendly & knowledgeable!!
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February 2024 by Michelle J.
Target drive service is quick an easy to use.
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February 2024 by Bridgett Cousineau
Can't stand going here at night. Obviously i had the wrong skin color for this racist worker. I asked where the hairspray is and he said Pantene is down the haircare aisle and I said first of all I never asked for Pantene and second that is garbage hair spray. He Obviously assumed because I'm white that I would use Pantene. And he walked away instead of showing me. He was very rude. And probably shouldn't work in retail if you don't like people or should I say white people.
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January 2024 by Joe Napoleon
Still not a fan of their corporate alliances
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January 2024 by Tommi G
I need to be honest and I need to finally post this because it’s become such a prevalent issue at this target regarding how uncomfortable I feel going in here.. I’ve lived in Madison heights for almost 3 years now and I live right next to this target location, I used to go pretty frequently but every single time I go in here I get followed around by staff or security.. I’ve never once stolen in my entire life!!! I don’t know if I’m being profiled because I’m obviously a queer person, or if because I’m very clearly middle eastern, but this happens EVERY single time I go in here.. I’m autistic with very bad anxiety and it makes me extremely uncomfortable and anxious, it takes me forever to even feel okay enough to leave my apartment let alone go into a public space and this is how I’m treated? Today I had to get my pick up order (which I’ve been doing BECAUSE of the profiling).. unfortunately I forgot to get water and some other things so I sadly had to go inside, that’s when I noticed I was being followed yet again, and when I was checking out a security guard was standing RIGHT IN FRONT OF MY LANE and didn’t go away until I was done!!!! Why do you think that I’m a criminal?! What did I ever do to deserve this constant profiling.. is it because I take time reading ingredients because I have a dairy allergy? Is it because I like to take my time to look at my options before I buy something? Or is it simply because I’m not a white, straight, blonde person with a Starbucks cup and Zara clothing on.. I left the store, got in my car and cried. I don’t understand why I’m treated like this at this location, I’m a frequent target customer, I have an account with you guys… this isn’t how loyal customers should be treated. I’m debating complaining about this to corporate because I’m so upset, thankfully my boyfriend was there with me today and he witnessed it too and he was SHOCKED and UPSET. Next time I OR MY PARTNER WILL SAY SOMETHING TO SECURITY OR THE STAFF ABOUT THIS AND I WILL NOT BE UNDERSTANDING OR KIND. This is OBSURD and customers should NOT BE TREATED LIKE THIS!!
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January 2024 by Heidi Ruggero
Quick, easy efficient!
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December 2023 by Tee Thompson
I suffer from a medical condition that causes me to sweat heavily and is not within my control, Service personal and another guest made fun of me for the "smell" however I ran out of my medicated wipes and deodorant and came in to get some back up deodorant because I sweated out what I already had, the service person talked about buying me soap and a comb and brush and there was nothing wrong with my hair . I can't help my condition along with having oral cancer that makes the sweating worse . I actually felt depressed while leaving and embarrassed.
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December 2023 by Gary Fuhrman
All done shopping here. Too ghetto. Folks trying to sell me phone plans while I shop. Must be some cash deal between them and a manager. No way corporate would approve. Very dirty in here too. Places like this are still open because consumers don't push back. Don't spend your hard earned money in this dump. Zero stars.
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December 2023 by Amanda Napier
Fast service and great customer service!
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December 2023 by Matthew Thomas
Purchased a defective air mattress which they refused to refund because it was opened and delivered via instacart. I’m not sure how you’d know it was defective without opening it and not sure how having someone deliver it makes a difference, it’s not a 3rd party like Amazon. Be that as it may, the store manager, Katie, was incredibly unhelpful and rude toward my wife which was absolutely unacceptable.
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December 2023 by Lance Taylor
Customer service reps not great at all. I called this store 13 times and no one ever answer the phone at Target. I called from my cell phone number and they picked up then hung up. I tried calling back and their phone instantly disconnected my call. When I tried from a different number it rung. I called 8 times thereafter and still no response. Please do not say YOU WERE BUSY…Why does Target never answer phones???
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December 2023 by Michael B
WILL NEVER COME TO THIS LOCATION AGAIN & I SUGGEST YOU DO THE SAME!!!! I never even leave reviews but for this I will. I went in today to return a pair of gloves I bought on 11/27/23 I HAVE THE RECEIPT but obviously I took off and threw away the tags because I wasn’t expecting to return them but after one use they looked like rough shape and not the best material so I thought to myself okay I just bought them about a week ago I still have the receipt let me go return them. When I got there the lady at the register was going back and fourth with me saying how do I know you didn’t get these from Walmart there’s no tag (EVEN THOUGH THE RECEIPT WAS RIGHT IN FRONT OF HER EYES AND IT SAYS 11/27) then she tried telling me these gloves look used more than once. Once again EVEN THOUGH THE RECEIPT WAS RIGHT IN FRONT OF HER EYES. She needs to get fired asap disrespecting the customers trying to call them liars instead of doing her job lol I’ve never had an experience like this at any target! Like I said I’ll never come here again and I recommend you do the same
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December 2023 by K Alexander
Unexpectedly we used the online ordering process on Black Friday & was amazed at the ease & accuracy of our order. By the time we arrived at the store, our order was ready. The guys loaded it up, and we are watching our new TV! GREAT service+
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November 2023 by Jay Bird
Their customer service is poor. I had an issue with a return order and they tried to pass me off to an online help service, without trying to understand my situation. I spoke with multiple employees who didn't care to help me with my issue. I won't shop at Target (in general) again, since there are plenty of comparable stores that treat their customers better.