“Had a question about UPS fraud. The agent I talked to looked into the number I gave him and said that the information didn't come from UPS and he advised me on what to do.”
“Hallstarz is a top notch company!! I had a major event that i needed the works for! Flyers, posters etc & they worked tirelessly to ensure i had what i needed! Everything looked great and the professionalism was second to none!”
“We had a unique need for a crate and spoke with a few companies. From the beginning, the team at Craters & Freighters were very professional and great to work with. Not only did they come through with an incredible final product, but they suggested design-improvement ideas to keep our product safer which other companies didn't even consider.”
“I came here to notarize a document. I made an appointment online which was really spectacularly convenient. The notary was fast, efficient, and kind. One of my best experiences at a UPS store ever.”
“Came in with a specialty printing job on a busy Saturday morning-even though it wasn’t his area of expertise-Joe told me he would do his best! He went out of his way to help me and take care of all the other customers at the same time—he was amazing! Thanks so much Joe-the prints were perfect for the bridal shower!!”
“Staff was very friendly and helpful, even with the chaos of the Christmas season around. A level of attention and customer service that generally doesn't exist anymore. Much appreciated. No more USPS for me”
“I frequently stop by this UPS store on my way home from work (at least 4 days a week). On every visit, I have been met with the nicest employees and best customer service!Unfortunately, I don’t know all the employees names but I do want to thank London, Jenna, and Brandon for their amazing service!I just moved and will no longer pass this location on my way home. Even though my new commute passes two other UPS Store locations, I would be willing to go out of my way to this store.”
“This is my go-to UPS location. I have had good experiences at this location. Staff is awesome here and friendly and very helpful. I am usually in and out in 5 minutes. Only complaint is the parking can be cumbersome here depending on time of day with local school main road next to entrance.”
“I recently had an exceptional experience at my local UPS store. The customer service I received was truly outstanding. From the moment I walked in, the staff was friendly and attentive, making sure to address my needs promptly and with a smile. They went above and beyond to assist me with shipping my package, providing clear information about the different shipping options and ensuring that I had all the necessary documentation.What impressed me the most was their willingness to answer all my questions patiently, making me feel like a valued customer. They even helped me pack my items securely, so I had peace of mind that they would arrive safely. The efficiency and professionalism of the UPS store team were remarkable.Overall, the exceptional customer service I received at the UPS store made my day easier and stress-free. I left the store feeling grateful for their assistance and would highly recommend this location to anyone in need of reliable shipping services and top-notch customer care. It's clear that the staff at this UPS store takes great pride in their work, and it certainly shows in their outstanding service.”
9:30AM - 3PM
13335 15 Mile Rd, Sterling Heights
Shipping Centers
“They are always super polite here. Very helpful. I am so glad. I found this particular store which is near my place of employment because the UPS store near my home is awful and this store always makes my day brighter. I’m totally serious if you are in the area and you need to send something UPS to the store you will not be disappointed.”
“Ramona was extremely knowledgeable and I would recommend requesting her services. Not only did she help me print my documents correctly, Ramona also was kind, joyful, and a true pleasure to work with. She was devoted to making sure that my resume was printed perfectly !!! Ramona is a valuable asset to the FedEx Office Birmingham location.”
“Great business but THE HOURS OF OPERATIONS should be extended. The hours are hard to work with when some people work 9-5 jobs and there's no weekend hours Monday through Friday. I wish they had extended hours. Overall I love the business and the staff is always nice and helpful.”
7AM - 11:30PM
9027 Joseph Campau Ave, Hamtramck
Shipping Centers
“Excellent people. Keeps the customers’ best interest and provides excellent suggestions. Courteous service. Nice conversations. Happy place. High quality outputs.”
“It worked great! I was in & out in a jiffy! I'd recommend anyone going to this 11 mile service drive & ryan(just west of ryan on north side of 11 mile service drive underneath a gas station overhang)UPS Access Point location. All i did was show em my UPC code frim my Amazon email. Voila'! Done!”
Open 24 hours
13950 Frazho Rd, Warren
Shipping Centers
“Good company it all depends on us as drivers if we want tu drive or not lazy drivers lazy checks and the company understands every issues u have so far it's a good starting company for me”
“JEANA! Thank you SO SO much. You saved my life. I came in with a printing disaster on my hand and she was patient, kind and the most haelpful person I have EVER come across with at a Fedex. She presented solution instead of telling me what we CANT do. I appreciate you more than you know!”
“The day I went to UPS, the young man that worked there very nice and also helpful he will beyond. I had no problem with my label and returning my package he helped so much and that I can appreciate you. Don’t find a lot of people that do that anymore but thank you.”
“I was at this wonderful location today to sand ? to my mom in NY for Mother’s Day. So as I was waiting for my turn the Lady in front of me went crazy she started to doing stuff behind the counter, swearing yelling just because she have to pay service fee of four dollar I was totally shocked but the representative was behind the counter was very very professional. He handled it very well, and I thanked him for that he deserving a word I never seen anyone with that kind of patient in my whole entire life. He has a great customer service. I wish him all the bestMR Ayno??”
“My company has just started getting into shipping out LTL and we've used various companies to ship out to our other locations. Any time I've contacted someone else, I've always felt like I was interrupting them. That is a different story today. I called Old Dominion and spoke with Kim Hedrick there to set up my delivery and then asked her a question about freight class and she was extremely helpful and took her time talking to me about they do freight classing items and sent me information that was able to help us out to better class our shipments. I greatly appreciate her taking her time helping.”
“I’d just like to commend Diane, this poor woman working alone, training a kid on his first day, has 15 people in the store, a line out the door, some lady causing a scene making phone calls to the fed ex higher ups about a missing package, another lady flipping out cause she waited twenty whole minutes then stormed out to go elsewhere and poor Diane getting it all done, keeping her cool and being super professional. I’d have pulled my hair out and walked out the door. The fed ex place is under staffed and Diane is underpayed! 5 stars for her”
“Always quick and easy to ship packages or Amazon returns. Staff is friendly and efficient! There’s never a wait of more than a minute or two, usually no wait at all.”
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“I get a lot of business prints done here. Denise has always been super helpful. Whenever there's a print issue, she seems to always find the problem and handle it. I will continue to use this FedEx location as long as Denise is here.”