-
March 2024 by Natesh Kataria
I get a lot of business prints done here. Denise has always been super helpful. Whenever there's a print issue, she seems to always find the problem and handle it. I will continue to use this FedEx location as long as Denise is here.
-
March 2024 by Nick Nalu
Pierre was very helpful and efficient to deal with. Thanks!
-
March 2024 by ghostfacecyclist
This place has good customer service and they are reliable. I don't see why all the negative rankings and I come here all the time.
-
March 2024 by Marva De Armas
Assistant Manager Michael was not helpful on my attempted express shipping experience. Made me wait in line unattended for 15+ minutes. Heard me tell another associate I need to ship something over night and after finally acknowledging me at 2:09PM, told me he couldn’t assist me in shipping my documents to arrive Monday because he “just closed express” at 2PM. HAD I been acknowledged when I arrived it wouldn’t have be an issue. Go down the street to UPS. Faster service and actually mailed my package on time.
-
December 2023 by Michele Rojas
I barely got in the door before the young lady told me to go over there, use that machine if your doing a return to Amazon. Yeah, okay but it wasn't working for me and I'm not sure why. With only two customers in the store, she didn't want to help me. Thank you to the young man who was fixing the tape gun, but stopped to assist me. This was two weeks ago. Maybe she was just having a bad day, but keep in mind, I don't work there, you do.
-
December 2023 by Катя Парфенова
I received a letter about a lost parcel from Fedex and on the website I couldn’t find the address by the invoice number where I could find it, only the city and that’s not mine, I went to the nearest branch near my house - this is! The black girl, the staff of this branch, tried to show her dissatisfaction as much as possible that I asked her for help to see what kind of information on the invoice, because this was my first contact with FedEx mail and the last, I no longer want to go there after the employee’s psychos
-
December 2023 by David Michael
A nice clean place to work, can get pricey if you rent computers, but you cant beat the price on the larger printers and there are plenty of places to work and it is packed with shipping boxes and containers for drafting and drawings, and a great place to fax legal documents.
-
December 2023 by M. Garrett
Absolutely a great location ! I was greeted by friendly staff ! I believe the black older gentleman that helped name was Pierre or Perre ! He was wonderful , extremely patient and assisted me with kindness ! This store has great customer service . Sometimes coming to FedEx can be a bit overwhelming but this location’s staff is equipped to ease all your anxities !
-
October 2023 by Shelbie Moore (Moore Cardology)
Excellent experience! Thank you Denise and Renee for all of your assistance. Lovely customer service not only for myself but everyone in the store ?
-
August 2023 by Milan Johnson
Went here to make copies of my engagement invitations and Morgan was amazing she went above and beyond to help me and was very patient and professional with me! She is great she needs a raise! Thank you Morgan!
-
August 2023 by Ka Po
Do yourself a favor and go to any other FedEx store but this one. Had a FedEx created tracking number. FedEx told me to go into the store and have them print the label from that. Guy tells me I need to go and print out a label and bring it back in. Said FedEx and Google told me the label is already in the system and that is why I got the email with the tracking number. Email tells me the label is already created. That is why I have a tracking number. Guess he didn't want to print it out. Lady, on the phone from FedEx customer service said if you're at a FedEx store they should know how to do this. Went to the Sterling heights office before and they knew exactly what to do with the same situation. Again, do yourself a favor and go to any other FedEx store but this one. Seriously. Why are you in business if you're claiming that customers need to do certain things when they've already been done by FedEx and the FedEx store should just be taking the packages in.
-
July 2023 by Samone Rieberger
The staff here were so helpful and nice. I had trouble with a fact because of a storm, but they were so patient and resent it over and over until it went through for me. Great parking and nice staff. Very efficient here. Lots of office supplies and nice layout.
-
May 2023 by Sandeep Sethi
Nice people but horribly inefficient. 2 self service centers that often create a qr code
-
March 2023 by Jacob Trombley
Denise and Joyce are exceptional employees. They were fast-paced and extremely helpful getting me exactly what I needed. I am taking the time to write this review simply for their fantastic service. They juggled 6 different customers and their requests effectively and efficiently. I was highly satisfied with my visit and my prints. Thanks Joyce and Denise!
-
December 2022 by Ken G.
Needed to drop off some paperwork to be shipped overseas and Pauline was fantastic with helping. She was very patient and walked me through the process. This great customer service is sadly lacking in so many places - not lacking here! Highly recommend!
