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January 2024 by Cierra Gohlke
The pharmacist on call this past weekend was absolutely rude and disgusting in her behavior towards my friend. I was in shock with how awful this workers customer service was. Find a new place to fill your prescriptions!
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December 2023 by sb
YES, this is my local CVS. YES, it is satisfactory. I buy milk here 3-4 stars, let's just go with 3.8
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December 2023 by Fire Fist
There used to be this really good male cashier name firdous and he always made my day. He was always interesting to talk to. I felt so sad and empty when he wasn’t in the store anymore. I wonder what happen to him?
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November 2023 by Jerilynn Chambliss
This is one of the worst CVS in the Madison Heights Sterling Heights area don't come to the CVS . The same inexperience girl that serves me for years has been charging me extra money when I have insurance my thing is she don't have common sense to do her due diligence to make sure she's charging me correctlyyou want great service come to the service on 15 Mile and Ryan you'll get exceptional service and the pharmacy close at 9:00 p.m.
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November 2023 by Kathleen Faulkner
This pharmacy is absolutely awful. The staff is rude and not companionate in the least. I suffer from chronic pain and take medication for such. Every time I go in there they make me feel like a piece of garbage .My prescriptions are going to be sent to a new place.
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November 2023 by J E
Noreen the pharmacist is terrible. Shame on you for being a pharmacist and being the most miserable human possible. I called from a providers office to assist a a patient and you hung up on me. Not only that but you also hung up on my patient when she called for assistance. Noreen you should look for a new career since being kind to people is not your forte.
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November 2023 by Lissa Fradet
I will never go back to the CVS on John R road and 11 mile they have people working behind the pharmacy desk that are according the girl does not work there! She was so rude to me. I will take my family’s business elsewhere. I am just one person. And it won’t make a dent in their pockets I can only hope that other customers see this and realize what’s going on.
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October 2023 by riam talib
Every time I go there my coupons don’t work, and they refuse to take them. Will never go there again, and their customer service is ridiculous.
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September 2023 by kitty 2019
They overcharged me for two cases of water which are supposed to be 349 each didn't ask me for my CVS card it was the pharmacy so they charged me 629 , mind you I keep calling back and that manager hung the phone up on me rude ppl?
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August 2023 by Alp Paul
Finally have nice cashier's now! I stopped going there over a year ago but I would switch my business back now!
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July 2023 by Michelle
Worst pharmacy ever. My husband is a new seizure patient and was prescribed vimpat. Our cvs stated they may have it so I called and spoke to a female pharmacy technician who said they don't have it. I explained the situation and asked if she can look it up as the doctor wanted him to start it this morning. She proceeded to say "I don't have it" and hung up. I tried to call again and was immediately hung up on. I also called from my husbands phone and got hung up on again. As a nurse practitioner this is a disgrace to see how horribly patients get treated for needed medications. Because it was a controlled substance I could immediately feel the judgement on the phone. I will be filing a formal complaint with cvs pharmacy.
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July 2023 by Keiara Middleton
Worst pharmacy ever. Prescription for my toddler was called in at 11am today. Received text confirmation that they’d gotten the prescription but never got word that it was filled. At 7:30pm I went through the drive thru and the young lady tells me it’s not in stock but she could call and see if another CVS pharmacy in the area had it. What?! Why was I not informed sooner? Never received a call or text that it wasn’t in stock. Now my daughter has to suffer another day until I can transfer the prescription elsewhere. Talk about poor customer service and care. I don’t know how they can call themselves a pharmacy. If you want your prescriptions heed my warning and try a local pharmacy.
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January 2023 by Aida Munoz
I am loyal to CVS for several reasons. It all started with an incident during which I received excellent customer service. Next, the ExtraCare rewards program has served me very well with coupons and discounts that I use often. The prices are mostly reasonable. I especially like the quality of the Gold Emblem products. Finally, I find it convenient to shop there when I’m in a hurry.
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December 2022 by Matt Mc
Elizabeth theManager is incredible ! Very nice and customer focused ! Thank you
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November 2022 by four27eight8
The pharmacist team were very nice and helpful and provided me insight how to go about the next refill thank you guys