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November 2023 by ryan buchzeiger
Robert & Donnell were great to work with. Professional, kind & accommodating. The facilities are well kept up with and secure. I would recommend Compass Storage to anyone looking for storage needs.
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November 2023 by Tom Southworth
Rental experience was great. Staff was helpful (once I figured out the place was open, blame the dark window tint) and units were clean. Availability was scarce but I got what I needed.
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November 2023 by Duraid Jr. Hanna
Robert C. was an amazing manager when ever I had any questions or had any concerns he was always there to help out and when I was told I could leave reviews I had To make sure people knew this is the place to go and he’s the man for the job.
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September 2023 by Christina Sanders
Robert was AWESOME!!! Very helpful and understanding with staying in our budget. Very knowledgeable!!!
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September 2023 by Zuri Clayborn
Was recommended by my mother I’ve ushually gone to uhual storage and overall the prices are better and Coustmer service is amazing. I was helped by Donnell S. And he was very helpful with everything that I thaught I might need and should get.
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September 2023 by Beverly Rose
I have been a customer for many years and through them all the one thing stands out; it is their customer service. Darnel has always been friendly and responsive. I have always received a reply back to my questions and inquiries within 24 hours. He has gone above and beyond to assist me with everything from purchasing a lock to helping me update my payment processing. Whatever it is that he has helped me with, he always comes across as friendly and happy to help. The company is lucky to have such an amazing team member.
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August 2023 by Camielle Johnson
Donnell is the absolute sweetest and considerate customer service representative I’ve ever met! He definitely should be manager! He genuinely cares about customers.
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July 2023 by Keleila Wright
I don’t know why I ever used Public Storage. The gentlemen at the desk were helpful and even though I had a reservation they took the time to show me different size units to make sure I had the right size. The facility and units were very clean. If you have storage somewhere else give them a call, you won’t regret it.
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July 2023 by Morgan Kollin
Great facility, friendly and knowledgeable staff & management. Unlike some of the other storage spaces I've been with, this one holds true with it's claims of climate controlled. The space is clean and there is never any hassle getting to your unit, and the pricing is very reasonable. Also they carry any packing materials that you might need. All around ⭐️⭐️⭐️⭐️⭐️
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July 2023 by Kelly McMillen
This storage place is pretty much like any typical storage place. My hubby got it years ago. It is huge! It was also quite expensive! He'd had it a very long time, and he has a climate controlled unit. The prices go up every six months. I don't like that. Anyway, we went to take out the personal stuff, and gave up the unit to Compass so they could auction off the rest. The proceeds go to the Leukemia foundation. Now that I liked! So did hubby, and now we are out from under a $350+ bill a month! I guess storage units have their place, but I'd rather not have that extra bill.
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June 2023 by Sir Lancelot
Robert and Donnell are awesome at their jobs! This place has helped me so much in my time moving and storing my items. I highly recommend compass self storage and know that these two representatives deserve huge raises for how much they have done! Thanks again Robert and Donnell for all of your help!
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June 2023 by Joe Schz
Very friendly service. Donnell is fantastic! He showed me around, took his time and explained everything, with no rush.Great and clean facility too!
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May 2023 by Cali Boose
Renting online was super easy and Robert at the front desk was very helpful.
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April 2023 by Julie B
Homeless men live in the units. The people in the office are aware of it and don't do anything about it. There is NO lock on the door going into the building, and an easily-climbed cinder block wall to get in to the gated parking lot. From there, anyone can get into the building. Last night there was a man hanging out inside with 4 empty 40 oz beer cans, talking to himself and smoking a cigarette. I never felt safe there and I worried about my things that were stored there (we emptied our unit today). Less importantly, the building is filthy - can they not run a mop over the floors once a month? One star for the nice office staff, other than that I would avoid. EDIT TO ADD that there is a blood stain on the inner elevator door that has been there for at least nine years, the entire time we used Compass. No excuse.
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March 2023 by Sylvia Weinstein
I came here because I was not satisfied with the cleanliness and customer service at Public Storage down the street. At the door me and my elderly mother were greeted by Robert who held the door open. He then gave us a tour of units for my business. He gave old school customer service. He even pushed my mom in her wheelchair. I would give this place 10 stars if I could.