January 2022 by Amie Winston
Rob and Ramone were great. Came in to lower our bill and they spent time changing our service and to lower our monthly bill. Then they let us know that we can switch our phones and save even more! Awesome experience with these guys. I will only come to the Cedar store from now on!
January 2022 by Debbie Harris
I would give 0 stars if it was available. They would not help us unless we bought something from them. Kept referring me to the mobile app to activate new phones we purchased. Said they couldn't help us unless we bought something from their store. Store says it's Xfinity but it's just a big sign. I'm almost 70 and I can't mess with apps. Ended up calling 800-xfinity and they called my previous carrier and did the activation for me. Don't go to this store.
January 2022 by Waverly Jones
Spent 10 minutes in the store before just leaving the piece of equipment on the counter. Employees never acknowledged our existence and one of them made eye contact with me before pulling out his phone to scroll. I hate Xfinity bc every single interaction I've ever had with them is the most infuriating thing.
January 2022 by Adrian Gomez
Very friendly and helpful staff. Made my whole experience amazing!
September 2021 by Annie Douglas
This is a great store, Dante’ helped me out and had and answer for all my questions! And when he didn’t already have the answer he was very diligent about seeking out the information for me! Very helpful
September 2021 by Raymond Bonilla
Had a great experience working with Navia Salinas.Helped me lower my monthly bill an great customer service !!!
August 2021 by Mark Brandt
The staff at the store are friendly and useful. Thanks! However, we cancelled our service in advance and the company did not cancel our service despite multiple assurances that the cancellation went through. In the end, we were billed for an extra 2 weeks of service. This is theft.Edit: It's been two weeks and our bill still hasn't been fixed. Currently my partner is wasting her time trying to find an agent who can help. This is theft of money and time. Don't subscribe to Comcast.Edit2: They are claiming we called to get reconnected. This never happened. Every time we've called it is a different story. They have included incorrect information in their notes about our calls. It is sloppy at best. Don't subscribe to Comcast.
July 2021 by Platte puss
I had to wait even though there were computers open. Why isn't there a kiosk in there to pay your bill? It is almost easier to drive across town to pay your bill there. They also don't or won't give change when you pay in cash. Please put in a kiosk so we can self pay.
July 2021 by kaaytie65 l (Kaaytiee)
This is the worst company on the planet. They keep stealing my money over a service I dropped in March. They will steal your money. They have no customer service. The workers are incompetent and liars. Do not get their phone service.
July 2021 by Greg Rootz
Do not use if at all possible. Customer service is terrible and the business practices are atrocious
June 2021 by George Gray
[Okemous Location]Have always had fast & courteousservice here! Employees superhelpful! Very satisfied customer!?
May 2021 by Pam Spalding
The girls were very professional, worked with me on getting all my information switch from my Android to my new iPhone! Took some time but we got everything transferred over they were very professional and very personal at the same time. The store look great had no problem very pleased with the service.
May 2021 by Christina Gimmey
Just going in that store you have awesome experience they greet you at the door can I help you you tell him what you need to be like okay someone will be right with you soon and it's always quick you don't have to wait
May 2021 by anna pryor
They were not able to help me!?
April 2021 by Victoria Arnold
I have had a terrible experience with this store as well as for Xfinity in general!!! I paid over $500 in a week and they were all giving me a run around and no one was able to help me. Very sad for a place of business
