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June 2023 by Patricia Blackmond
Very nice and helpful staff. Great sales
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December 2022 by Emma W.
I used to love shopping at Loft years ago, when it was worth it. I've seen this company go so far downhill in the last 10 years. I can't find good quality clothes here anymore. Not to mention, the staff is awful. They did not greet ANYONE who entered the store, not to mention when people did ask for assistance, they would laugh about how they were ignoring their customers. Highly unprofessional.
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September 2022 by Rita Subhedar
The staff who helped me tonight went above and beyond in helping me find an outfit for a wedding at the last minute. They even steamed the dress for me and picked out jewelry to go with it!
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May 2022 by Catherine
I stopped yesterday afternoon and enjoyed shopping there. I bought a few basic things for myself. Associates were helpful, knowledgeable, pleasant and professional, but not intrusive, which made my shopping there nice and easy.
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May 2022 by Caroline Elizabeth
GREAT range of sizes from 00-18! I was able to find plenty of XXS-XS clothes that fit me!
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May 2022 by Jean Schultz
I stopped in to Loft this morning to find a dress for a special occasion. Kayla was super helpful, thoughtful and kind to me. With her help, found the perfect dress and several other pieces. I truly appreciate the customer service at this store.
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May 2022 by Dona Emal
Worst customer service by that blonde lady didn’t buy anything just left the store weird
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April 2022 by Rina Risper
I visited LOFT this past Sunday and they not only had some really well made products but they also had great service. I enjoyed the conversation the I had with the two salespersons that helped me. Thank you for the kind customer service. I bought two shirts that were such a good deal that I got two.
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March 2022 by Patty
Shari was amazing. She helped me to pick out the nicest clothes that I would have never picked out for myself. She’s like a personal Fashion consultant.
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March 2022 by Angelica Cardenas
Found some great items. Staff was super friendly and helpful. Love the style of their clothing. I’ll be back for sure once I move.
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September 2021 by The Good Teacher
Love their denim, but….the staff stalks you. I am Black and already sensitive to this. I do not want to be approached more than once. Greet me and then let me shop in peace. And if I don’t ask you to start me a fitting room, CHILL! I just feel like that’s extra, IMO. Lastly, desk associate 6834174 (per receipt) was very rude. She helped me when I came in and then I needed to go try something on. When I came back to her, she told me to go to the end of the line and acted like she didn’t know who I was. With a rude tone said “well we have a line now so” and rolled her eyes. She has a ugly green streak through her hair and was sharing she went to college in FL with another guest. Anyways, when I worked in customer service I never did this. If I’m already helping someone and they come back, I assist them when I’m free next. She had NO ONE at her register and sent me to the end of line for an even exchange. One lady saw this and tried to help me on the side and then her iPad wouldn’t boot. To add insult to injury , the woman behind me in line ended up getting serviced before me. When I pointed this out the lady apologized, but still, walk over there and tell her to help me first , especially since you came and pulled me out of line. They could have just swapped the jeans and let me enjoy my day really. I recommend shopping online. I do not recommend Black women shopping here. You will not be treated with the dignity you deserve. You will be stalked, cut - but not allowed to cut, and forgotten about the moment you step away from an existing transaction. Do better Loft.
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August 2021 by Morgane
Love their denim, but….the staff stalks you. I am Black and already sensitive to this. I do not want to be approached more than once. Greet me and then let me shop in peace. And if I don’t ask you to start me a fitting room, CHILL! I just feel like that’s extra, IMO. Lastly, desk associate 6834174 (per receipt) was very rude. She helped me when I came in and then I needed to go try something on. When I came back to her, she told me to go to the end of the line and acted like she didn’t know who I was. With a rude tone said “well we have a line now so” and rolled her eyes. She has a ugly green streak through her hair and was sharing she went to college in FL with another guest. Anyways, when I worked in customer service I never did this. If I’m already helping someone and they come back, I assist them when I’m free next. She had NO ONE at her register and sent me to the end of line for an even exchange. One lady saw this and tried to help me on the side and then her iPad wouldn’t boot. To add insult to injury , the woman behind me in line ended up getting serviced before me. When I pointed this out the lady apologized, but still, walk over there and tell her to help me first , especially since you came and pulled me out of line. They could have just swapped the jeans and let me enjoy my day really. I recommend shopping online. I do not recommend Black women shopping here. You will not be treated with the dignity you deserve. You will be stalked, cut - but not allowed to cut, and forgotten about the moment you step away from an existing transaction. Do better Loft.
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March 2021 by Patricia Bonene
Had a blast at the PRIVATE EVENT at the LOFT. Love the LADIES there
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June 2020 by Nemo is a weirdo
Good sale, not really my style.....but that's gucci
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October 2019 by Shelly C
Everything I need in one place. Service can vary but great clothes for work and weekends.
