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August 2023 by Winry L
This one time I watched this dude yell at guy behind the counter for charging tax on groceries. Since I saw that happen, they make sure to cut the tax. This store sells expired product. I got home and realized my drink from the cooler expired in April. Disgustin.
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July 2023 by Arlene G
My mother was scammed at this location. In March 2023, I found out my mother had been scammed out of $15,000 at a bitcoin machine at this location over the course of 2 days. I went to this location, assuming the bitcoin machine had to be in back of the store where no one had seen this occurring. It was not, it was RIGHT NEXT TO THE REGISTER. That means my elderly mother, with a cane and a tremor, spent 4 hours standing next to the check out register feeding 750 $20 bills into the bitcoin machine over the course of two days, and this store DID NOTHING. There were no signs anywhere on this machine indicating potential scams, etc. I asked the clerk if I could speak to the manager, in the hopes that they could warn their clerks about this happening. If the scammers know this machine is unguarded and unmarked, they will surely use it again. The clerk gave me the store owners number, okay, I called it hoping that the owner would at least make sure the staff were aware and that a sign was put up. Nope. He was extraordinarily rude and hung up on me. Next, I get a random call from the bitcoin machine operator, who apparently had been told by the owner that I was complaining about him. Once I explained the situation, this guy agreed that the store should have done better and a sign should be put up to protect the elderly as well as the staff saying something if they saw this actively occurring. Ultimately, nothing has happened. This has been absolutely heartbreaking for my mother and family, I hope no one ever has to go through this. I can't imagine standing next to a machine as a trembling old woman stands there for hours over two days feeding money into it, but that's what this staff did and the owner sees nothing wrong with it. I hope he enjoys the commission he earned off my mother's life savings.
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July 2023 by Dev Patel
Great place, amazing selection… they have newly renovated it compared to the last time I’ve been. Will be going back every time.
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October 2022 by Lindsay Davis
If I could give place 0 stars I would. The owner is very racist and rude to customers. I will NEVER be stepping foot in this store again.
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December 2021 by Abir Hossain
The worst customer service is kzoo. The workers were extremely rude
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October 2021 by em
i think the workers here are on some kind of power trip. they were rude to me during my whole interaction. they then tried argue that my ID is fake. i’m 22 and pretty sure my ID isn’t fake lol
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April 2021 by Emelaine
i think the workers here are on some kind of power trip. they were rude to me during my whole interaction. they then tried argue that my ID is fake. i’m 22 and pretty sure my ID isn’t fake lol
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January 2021 by Gary G.
The owner Mr. Kelly took a Seal message from me to give to one of the workers I had met at tractor supply thanking her for suggesting the den, The owner open the letter and respond it as if he was her saying he did not want me in his establishment, I was surprise that he open and read her message. And asked me not to return to his establishment, why I don't know maybe because I am a person of color. Very disappointing
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October 2020 by Emily Sparks
Use to love the place but nothing of worth is even there anymore. They have raised the den pop prices so might as well go to mcdonalds. The cashier was rude for no reason and this isn't the first time I've have customer service issues here. No desire or reason to visit again, now you can get the same products for better prices anywhere else. Teach your employees not to run your customers out, no one I know wants to shop here anymore
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October 2020 by Sid Decker
Can never go wrong with a Den Pop. Miss the deli though :(
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April 2020 by Zach MacDougall
I understand with everything going on you need to adjust your hours. But sign on door says 11:00 pm. Walk-in two rude female employees practically scream at me that your closed. Time was 10:51 pm. Come on are you closing at 11:00 or 10:51. Way to go through these trying times keep up the good work!!
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March 2020 by Anton Simon
The Den Party Store is a must go for their awesome fountain pops with a sweet store lay out located inside Campus Pointe Mall which is a 1 stop shop for everything you need while attending WMU!!! Many places to shop inside Campus Pointe Mall including Que Buenos and Y-Bar!!!
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December 2019 by Anonymous Georgia
Horrible customer service. Bunch of clowns. Terrible rotten employees.
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September 2019 by Will Blischke
Cheap soda and a large liquor selection, this place is the ideal destination for college students that can legally obtain alcohol.
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July 2019 by Debbie A Forchione
Does not care about employees
