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September 2023 by David DiGiovanni
Excellent communication, quality work, friendly people. This is a special business that I feel lucky to know about.Services: General repairs & maintenance
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September 2023 by Jennifer Voss
Honest, trustworthy, good communication and gave me a fair price for the work I needed done on my car. Excellent place for repairs! I won’t go anywhere else.Services: General repairs & maintenance
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June 2023 by naamini isaya
I real don’t even know where to start. I always had good feeling bring my car to Rico & Lisa Shop. They are most honest people I ever met… not even a single time I felt any type of dishonest when it comes to mechanics issues in their shop. They respond to my request immediately and try to accommodate me with their busy schedule. Seriously, if you want a honest Mechanic shop… Rico and Lisa is the place to go. I recommended this place to couple of my friends and I will not stop advocate that to anyone who will need mechanic help. Thank you Rico&Lisa!
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May 2023 by Brent Daniel
Great people and equally as great service. Won't hesitate to take my car back for years to come.
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December 2022 by Gary W.
This is one of the best repair shops I've EVER used! They are a small, family owned business that truly does treat their customers like friends. I've used them as my main repair shop for years now. They are very honest and professional in everything they do! They've helped us out many, many times and I can't recommend them highly enough! Top drawer in my book! Try them out next time your car needs repair. You WON'T be disappointed!
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September 2022 by Brian Lorenzo
I appreciate their honesty about the work up needed for your car! They gave me a good breakdown of the damage to my brakes and the costs of the repair without pressuring me to go ahead with it then and there. Can’t say the same about a lot of other places. Great people!
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August 2022 by Ricky Prouse
Awesome experience! Highly recommend! Way cheaper and faster than I expected. Thanks guys!
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July 2022 by Judy Hinton
I truly appreciate Rico and Lisa. I have moved from the Kalamazoo area but was a loyal customer for years. While I was up recently visiting family, I had an immediate issue that needed to be addressed . They were quick, efficient and so accommodating to fit me in. Their kindness and service is wonderful! I highly recommend!Service: General repairs & maintenance
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May 2022 by Meghan Folkerson
Rico and Lisa were beyond accommodating and honest. The repairs were done quickly and efficiently, with full explanations of what was going on. I’ll definitely be back and referring othersServices: Engine repair
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January 2022 by Nick Binkus
Great customer service! My car stopped accelerating on the highway on a Friday afternoon around 3 PM as I was hundreds of miles from home - possibly the worst time to have a car issue, as it can be tough to find a mechanic. I pulled off the highway and went to the first mechanic I could find on Google Maps. Rico and Lisa were busy and unsure if they would be able to squeeze me in before the end of the day, but they were able to run a quick diagnostic test to point me in the right direction and provided it free of charge (I of course tipped them). I'm sincerely thankful for them helping to make a very stressful experience more manageable!
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November 2021 by Taya V
Rico and Lisa are great people. I love that this is family-owned. They're honest, knowledgeable, and their prices are fair.
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October 2021 by Jamie Eldridge
I HIGHLY recommend! I can't remember ever leaving a repair shop so confident & satisfied plus literally happy! I am SO grateful and fortunate to have found them. From beginning to end they were polite, professional, caring & friendly. They took time to carefully listen, and explain. Integrity is rare these days and I found them incredibly honest which saved me money on unnecessary repairs others had quoted me for. Their pricing is fair, reasonable and competitive as well. They were thorough, the lobby was was clean, and welcoming. I had lost my longtime repair shop that recently went out of business so I was shopping around for someone as good, but found this gem even better! I could go on, but suffice it to say they definitely earned a loyal customer today. Thank you Rico and Lisa for being a refreshing throwback to a time people actually cared about their customers and took pride in doing quality work!Service: Check engine light diagnostic
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October 2021 by Daniel Schowalter Sr.
Excellent service. Very nce people. They treat you and your ride right. Highly recommend for your auto service needs.
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October 2021 by J E
I HIGHLY recommend! I can't remember ever leaving a repair shop so confident & satisfied plus literally happy! I am SO grateful and fortunate to have found them. From beginning to end they were polite, professional, caring & friendly. They took time to carefully listen, and explain. Integrity is rare these days and I found them incredibly honest which saved me money on unnecessary repairs others had quoted me for. Their pricing is fair, reasonable and competitive as well. They were thorough, the lobby was was clean, and welcoming. I had lost my longtime repair shop that recently went out of business so I was shopping around for someone as good, but found this gem even better! I could go on, but suffice it to say they definitely earned a loyal customer today. Thank you Rico and Lisa for being a refreshing throwback to a time people actually cared about their customers and took pride in doing quality work!Service: Auto engine diagnostic
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June 2021 by WBF Entertainment
Let me tell you, Lisa and Rico were amazing! They were sweet and very professional. I brought my car into their shop and Rico repaired my car within 2 days. My ignition switch went out in my car and he fixed the problem , not only did he fix the problem, he gave me honest and reasonable pricing! Lisa was very sweet and very understanding! If you are in the Kalamazoo area and need your car fixed, this is definitely the right place to go ! :)Service: General repairs & maintenance