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“Delivery this morning, communication, service, timing just when they said it would arrive. Excellent experience. Gave them some coffee to go and sent them on there way.”
“Great Service. Very friendly staff. I had some papers that needed to be printed and notarized. I called Jim and he assured me they could help. We were in and out in just a few minutes.”
“I always use them for all my returns. Very helpful and friendly. They have taped my packages for me, where as the post office makes me buy tape and do it myself. The location also makes it very convenient. You need to visit the boutique as it has so many cute items.”
“Best experience ever at Grandville, MI Staples. Give Chris a massive raise for showing how customer service should be done. We are so happy that such reps exists who cares about urgency, customer needs and delivers as promised.”
“I got here exactly about 30 minutes before my appointment. They were able to give me a door immediately. Got me loaded within 30 to 45 minutes, and I was able to go on my way. Unfortunately, there is no longer overnight parking here. But I was able to make to the McDonald's around the corner 5 mins. They have a decent sized parking lot for big trucks!”
“The woman working around 10am on 3/15/23 at FedEx in Grandville Michigan was an angel! She was truly so sweet & went above & beyond to assist me with a sweet attitude & kind tone. Wonderful woman!! She was the only one working & there were many people who came in & the phone was ringing & she kept up like a champ & was amazing toward me & kept a great attitude!! She deserves a BIG pay raise. She's a boss!”
“This place is great - we've printed over 30 orders here and if there was ever and issue, they resolved it with extreme kindness and care. We even had an emergency quick print needed and they were able to help us out. Highly recommend!”
“I arrived at the FedEx Office thinking I had all the right labels, etc. , to return some purchases. I had been given the wrong information from the company I had purchased the stuff from. Heather, the manager was very busy but allowed me to step aside and contact the company right there. The company had to send me two additional labels to send the products back. However, the printer was not working at FedEX due to a system update, so I would have had to drive back to my house print the labels, go back to Fed Ex and then ship. Heather stepped-up and offered another solution. Within a short period of time, my labels were printed and products shipped. Thus, saving me a trip in this bad winter weather! Thanks so much Heather for going above and beyond! We don't thank or appreciate hard-working people enough! Best Regards, Bridget H. Rockwell”
Shipping Centers
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“Small place, not super shiny with all the "corporate" noise you get at some of those other stores. You can tell this is a franchise, independently owned. But the personal help and support you get is very friendly and very accommodating! Would recommend to anyone. They can handle the big stuff, but they're also good at helping the little guy.”