-
February 2024 by P Atkins
Beyond impressed with the young woman overseeing print pickup, Amazon (etc.) returns last night (2/5/24). She was kind, excellent at communicating and super efficient. If everyone in this world had her acumen, general intelligence and heart, it would be a better place.
-
January 2024 by Jennifer Warner
You just lost my business. I have brought numerous crafts to be laminated over the past 3 years. Your people have worked all of the other times to be careful with my projects and to fit as many pieces in a laminate packet to keep my cost down. I have always been charged per packet. I went to pick up my order yesterday and was 1st told that the manager told the woman who did my transaction that I should have been charged for all the pieces in the packet except for one complimentary piece. Then I was shown multiple pieces that had overlapped. I was told due to such a "steep discount" that they would not reduce the cost due to the damage. I asked to speak to said boss and waited over 5 minutes withmy toddler who was wanting to go without even a word that said manager was coming just that they had been paged. I had to get to an appointment and couldn't wait another however many minutes for a no show manager.This project was an alphabet game to help my son learn his letters. When I started to sort the letters, I found that several are missing. Not only is my project that I have worked hard on now pointless, I am going to be charged more than what I could buy 4 card games on Amazon if i started over. You are competing with Amazon, Walmart and other office stores. You just made it so much more cost efficient for me to buy a lamination machine from Amazon and laminate my own projects. Being stingy just cost you a repeat customer. Being sloppy at your job cost me hours of work. Goodbye.
-
October 2023 by K Cook
Due to "Back order's" I was unable to get one page laminated for an event. Maybe if the gal put her phone down and did her job there wouldn't be back order's.
-
August 2023 by Sarah Lynn Baird
Paying cash to print anything is difficult, self service machines are not available with cash transactions. I've never had any issues having a staff member print something quickly, or tell me that I would need to wait for them to print a page or two ....until today. I'm understanding enough to know that there are other orders to process- but the idea that I just waited over 20 minutes for one page to be printed is still pretty crazy. While two employees watch the only order before mine being printed.
-
July 2023 by Lisa Brandt
Katie went above and beyond to get my order filled even though they were backed up. She made sure it was exactly what we ordered and was professional the entire time. Thank you for your hard work and dedication!
-
June 2023 by Lisa Wylie
Everyone on staff at this store is so friendly and helpful! Kaitlyn in Print Services is exception in customer service and very knowledgeable. I’ll never go anywhere else for all my business needs!
-
March 2023 by B Marcelo
Excellent experience at the printing center. Darryl was a life saver. Got me an urgent print job done super fast and it came out beautiful!
-
February 2023 by Cory Raak
They didn't have what I needed, but the gentleman was very kind and helpful and did tell me I could get it online through Staples online. It's just not in stockt in stores.
-
January 2023 by Joey Kroening
Allen Vos finished my huge, last minute print order before close. Great employee, super kind!
-
December 2022 by Janelle Janssen
Normally have amazing service at the print shop in Staples. Fast, efficient, cost effective. Today, Cheryl helped me and I use the term “helped”, very loosely. Slow, easily, VERY easily sidetracked by other customers and coworkers. Clueless on how to do her job… just a very frustrating experience. What typically takes me 15 minutes tops, took me nearly 45+ LONG, FRUSTRATING minutes… currently still waiting while I leave this review.
-
November 2022 by Amanda Duncan
They did amazing on our business cards and stickers it was a great price to can't wait to go back and get more maybe even different sizes of stickers also! I'd put a pic of the stickers but I forgot them at home! They did it in a timely fashion and got me my stuff b4 my event the next day!
-
May 2022 by kenzys world!
Great clearance items, helpful when asking about the laptops ect..but creepy men that work there in the past year or so.
-
January 2022 by Mary S.
People were super helpful with making copies for my Christmas newsletter! Great job on the photos printed as well. The wait time was reasonable as well given my own lateness in getting out done! Great hours as well!
-
October 2021 by kristin
I spent a lot of time setting up logos and labels with their print team. They assured me they would have all the set up information when I came back to have things printed. Now all of a sudden, after Covid they can’t find anything. The gentleman who helped me (who was excellent) is gone. I would not recommend them for printing.
-
October 2021 by hawkboy1792 Durban
James did an awesome job getting our package shipped with ups! Also, the fact that hea got a fountain pen automatically makes him super cool. James needs a raise!
