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January 2024 by BNB
Phenomenal service. Higher quality, better speed, friendlier service, more affordable service than the dealership. This is the stop.New brakes, rotor, caliper, sway bar link, and even hooked me up with a windshield wiper, half the price the dealership quoted.
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January 2024 by Tafsia Tonmi
Excellent service! I regularly go there for my oil change. Recently, I had my car repaired at this workshop, and I am beyond satisfied. They efficiently addressed an electrical issue, and to my surprise, they offered complimentary brake repairs. The team was professional and friendly. I highly recommend this car workshop for their outstanding customer service.
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January 2024 by Bradley Layton
Fantastic service! Great prices on my exhaust that was falling off. Got me in and out same day and took me in immediately. Love this shop!!
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January 2024 by Tr Elmore
Best experience! Went above and beyond any definition of loyalty to their customers. I needed it today and they finished it today, fulfilling all the needs that weren't even discussed, simply becuse it was necessary. Hands down one of the most reliable car mechanics you can go to. I highly recommend them.
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January 2024 by gromit wallace
My tailpipe dropped and was dragging on the street while driving on 9 Mile Rd at 5pm so I did a quick map search to find muffler shops in the area. Western Auto Service stood out so I called. Taylor answered the phone promptly, asked make and model and the shop owner Fred if he could take a “walk-in.” She came back to the phone with “yes” and I was happy for the moment. The shop had a few vehicles in front of me but despite the backlog, I was out of there by 6:15pm for only $225.00. Extremely pleased with the service I received at Western Auto!
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January 2024 by Justin Springfield
Great mechanic, fair prices, down to earth. They helped me navigate the confusing world of 3rd party warranty companies. I highly recommend this company!
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January 2024 by Judy Wilson
I am very happy with the service and the price I paid for the work that was done. I had 2 tires replaced and an outer tie rod . Very friendly and quick. I will go there again next time I need work done. I highly recommend this business!
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December 2023 by nick papcun
Fred and his office manager (terribly, I forgot her name) got my car in Thursday afternoon before Christmas weekend. They diagnosed a couple of immediate problems and helped with a lingering issue I hadn't gotten to the dealership for. The work was done very quickly and we still got to leave for the holiday in Wisconsin Friday night.Very happy with the entire experience!
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November 2023 by Meghan Trombley
Took my Chevy Trax in on a Monday for brakes and a tune up. Got it back on Tuesday morning. Quick turn around and a fair price. Didn’t try to up charge or do anything unnecessary. I had to take it back the next day because my check engine light came on and I panicked. They hooked it up to diagnostic for no charge. Ended up being completely unrelated. Fred talked me through everything and set me at ease. This is great shop. I will definitely be back for all my car issues and recommend them to everyone.
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November 2023 by Taija T
This place was AMAZING!!! They got me started in minutes! The problem was looked at, diagnosed and fixed in less than 2 hours!! I’m so grateful for Fred and his assistant (so sorry to have forgotten her name). They were so courteous and helpful. Gave me a discount and super speedy service! Would 100% recommend!!
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November 2023 by Carolyn Thompson
Daughter's car cut off on her and had to have repairs. Fred fixed her car in like 2 hours. They ordered parts and gave her a discount. THE BEST service ever!!
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November 2023 by Leslie Jelks
Great shop with reasonable prices. Quick breaks with rotors. Had a noise from work that had been done by another shop. They found and repaired that issue. The job was done by A LADY MECHANIC ?? Really enjoyed that. Treated with care.They have a new customer. Will be back.Thank yall
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October 2023 by Greg Coke
This place is awesome. Fred was super nice , very quick and very knowledgeable. I will 100% be going to them exclusively for all my car troubles and tune-ups.Services: Auto brake repair
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October 2023 by Sabrina Layton
Thank you for fixing my car. Everything was done quickly, less than two hours which I think is awesome for what needed to be done. Fred even showed me what was going on, what was broken and what wasn't. I really appreciate that.Services: General repairs & maintenance
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October 2023 by Rhonda Walther
My mom felt like she was taken advantage of.... insurance paid them for repairs that never happened; when she questioned it, they could not provide a receipt (proof of repairs). When the car was "ready", they did not contact her to pick up and charged her for "holding" it extra days.
