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“Scotty at the Troy location is a pure gem! His singular focus is customer service, something that is sorely lacking in today’s world of big box and online retailers. My 12 year old Miele S6270 finally needed some service, and he personally performed the work in less than a day! Wow! He’s a keeper, if you want 1st class service go see Scotty at the Troy location!”
“This place is clean and they were extremely helpful and polite.. I definitely recommend this store to purchase your furniture!! I just purchase a queen bed set and it’s very comfortable.”
“Awesome! Serviceman Jose C. is smart, hardworking, friendly, sweetheart of a guy. He inspected my appliance, identified the problem and fixed it. As it should be! Thanks Brian at Ace Appliance!”
“Soooo, the other day I was minding my business and needed to stop at Walmart in Dearborn to pick up a few items needed. The holiday shopping season is in full effect, so the parking lot was on jam and there was literally no spots close to the door of Walmart, so I had to park down near Happys Appliance. I had no intentions on going into Happys until I walked by and thought it wouldn’t hurt to go inside and look around because I needed a fridge, stove, washer, and dryer, but I wasn’t actively looking for these items. I went in and I was surprised at the huge selection. I must admit upon arrival, I saw a couple of employees sitting at the desk talking and didn’t acknowledge me when I walked in. I had did a full tour of the store before someone asked “if they could help me with something” the young guy with a beautiful smile introduced his self as Bear ? I am a very indecisive person, so in my mind I knew how this was gonna go. I continued to walk around looking at items that Mr. Bear suggested after asking “what I was looking for and liked” I’m a Samsung girl and saw a couple of fridges and a stove I liked. I ended up leaving and didn’t purchase anything. I returned two days later because I had another Walmart trip and convinced myself these items (fridge, stove, washer, and dryer) would be a good birthday gift to myself and addition to my home. Long story real short, I ended up getting all the items, I needed and I’m happy. Thank you so much, I appreciate everything.”
“I had the best experience with this companyThey were on time very professional and excellent workmanship. I love my floors.I got vinyl plank in all rooms and carpet inbedrooms. So very pleased with the company. I will recommend 100% you will not be disappointed. Call Ayman he will take good care of your flooring needs. Also they are very fair reasonable prices cant go wrong with this company.Thanks again CITY OUTLET..”
8:30AM - 1PM 1:30 - 5PM
1969 W Maple Rd, Troy
Appliances
“Brandon was very helpful and informative, he made sure my repair was complete and tested fully. If I have any other issue with any Dyson product, I am confident knowing he would be able to help.”
“The best. Known Paul and Logan for a few years now and they are still the best in appliances. Helpful, reasonable, and some of the coolest guys you will ever do business with. Highly recommended!”
“Sammy appliances had what I needed when no one else did. I’m a happy customer. Sammy himself is a very friendly, professional and helpful person. The store is very clean and organized and prices are very economical. I will definitely recommend others. Thanks Sammy.”
“These guys are the real deal. Very professional. There was a problem with one of our rentals and they immediately came out and swapped us with a new one. Highly recommend. Craig was very professional and friendly. Definitely deserves a raise.”
“I love coming here i’ve been here 3 different times for multiple things and every time i felt welcome and treated great. The delivery process is fast and over a great place to go for all your appliance needs.”
“If you are in the Royal oak area and don't already know about A Dependable Maytag you shouldn't be using anyone else for your appliances.I needed help all the way in Florida figuring out a problem with a recently purchased Washer (from a local store) and they did everything over the phone so that I could get it taken care of right away.Thank you Stephen Murphy and Mrs. Murphy, for helping me with my washing machine yesterday and this morning.”
“Matthew was great! He was able to answer all of my questions and was able to help me get the washer that worked best for my budget and my family! He was very knowledgeable and very helpful! I would definitely recommend having Matthew as your future salesman!”
10AM - 7PM
637 John R Rd, Troy
Appliances
“Rob Taylor at the Troy location is amazing! Rob has been helping me and my family for nearly 25 years. I refer all my friends to Rob, and he's always gone above and beyond to treat them like family. ABC is our go-to retailer for appliances, TVs and more!”
“I wish that everyone in the local area that needed something used would always come to them. Everything that they have sold has lasted five years or longer for me and we’ve been coming here for many many years since they opened with these exact same owners we love you guys and we appreciate everything you do and we trust all the work that you do. We trust your work because it’s always done right and it’s safe. Thank you for everything.”
9AM - 7PM
2800 W Eleven Mile Rd, Berkley
Appliances
“I recently completed a kitchen remodel and had the pleasure of purchasing a full set of kitchen appliances from Specialties Showroom. From start to finish, your service exceeded my expectations. Not only were all the appliances delivered when promised, but you went above and beyond by sending someone to demonstrate how to use each appliance.What truly stood out was your commitment to customer satisfaction. When a minor issue arose, you promptly addressed it and followed up to ensure everything was to my liking. The level of attention and care provided throughout the process was exceptional.Overall, I would highly recommend Specialties Showroom to anyone in need of high-quality kitchen appliances and outstanding service. You truly made my remodeling experience smooth and enjoyable.”
“Been working with this company for years! Fred was the best, honest and hardworking and now his sons are continuing his legacy. Whenever we open up a new store or gas station, we call Metro Equipment for our refrigeration needs. Even the used equipment I have purchased is refurbished and made perfect and when I need something new, they get me the best price and even compare brands for me so I can choose.”
“We built a home with CCH and were informed to work with Ferguson as our kitchen plumbing and bathroom fixture vendor. Alanna from the Troy location was exceptional to work with. She was extremely knowledgeable, responsive, helpful, and patient through the design and selection process. I want to re-iterate the last point about being patient as I think we must have changed our selections over a dozen times. Through it all, Alanna always maintained a professional presence and if felt frustrated or annoyed by our inability to stick with a decision, never made us feel it was known. I want to thank Alanna for all her help and expertise in aiding us in building our beautiful custom home.”
“The Owner here is Great And Always helpful an very much Respectful I will always Recommend here for those looking for A Used Washer an Dryer I purchased both an Gas Dryer an they come with 30day Warranty! And he had nice appliances here Aswell and Mattresses and sets Aswell!”
“I like this place as a non-restaurant worker/owner. There is plenty here for home. Check them out! I got a giant cutting board for brisket, floor mats for my workroom in the basement, squeeze bottles for my homenaje sauces and more. Nice people working there.”
“This place is an under appreciated gem! I’ve been here twice now. While on first glance it seems a bit cluttered and musty, I learned that just means they know exactly what, where, and how many of any appliance parts or tools they have available. Plus the wealth of knowledge and experience of repairing, which they’ve been wonderfully helpful for DIY!The first time I came here was for a gas oven igniter, I came with the part no. and model of my stove. The older man on a stool (never caught his name, sorry!) knew exactly which part I needed when I said the part number. He still double checked it with the oven’s model for me and gave me a few pointers on dismantling and reassembly I wouldn’t have known otherwise. The part was slightly more expensive than online (nooo, really??? things are cheap online??? Lol.) Truly the service and information was more than worth waiting days for a lower quality part and garbage foreign customer service if I had any issues to save a few bucks. Second time I stopped in to see if they had an electric dryer lint filter, which sadly they didn’t have in stock. However, the same gentleman who helped me before checked one of their local warehouse distributor’s stock for me before sending me over- where I got the OEM part at half the price of online!! Both my stove and dryer have worked beautifully since for only 60$.I highly recommend them if you’re a hands on repair person, this is the place to go for appliance parts. I’ve not yet had anything delivered personally, however seeing his son Billy remove a washing machine from a truck bed like it weighed absolutely nothing and with the utmost care spoke about his capability if/when I do!”
6AM - 9PM
18700 Meyers Rd, Detroit
Appliances
“I can in for an item that wasn't on the shelf and the associate "Deja Gentry" help out puul one down from the rack. she didn't even work in that department. she is awesome.”
“This store is one of best store for buying anything for your home or outdoor.Almost every weekend I go to the store and buy something.Specifically for the tools.Last week I bought ryobi Cordless Battery Leaf Blower.Also I like their garden center. Thank you .”
“Absolutely do not purchase anything from this location! My husband and I purchased a refrigerator $1800 with delivery. It was scheduled to be delivered Saturday morning and the top of the fridge was crushed completely in route. They called me and told me I was going to have to wait till Tuesday for my new fridge. Of course the old one was defrosted cleaned and broken. All the food, I now have is going to go to waste $300 worth of groceries to be exact!! They didn’t care and offered me my delivery fee (which is $50 dollars back)! $50 dollars! I have to buy take out for the next three days with a child who has kidney issues and two kids with Autism (they’re on medication)! All I can get from them is “These things just happened.” Facts, but you choosing to not adequately accommodate a paid customer, with children with disabilities, on a restricted diet is your personal choice. I think you guys will get better items and customer service anywhere else. I don’t want you guys going through what I am going through. Shame on you ABC Warehouse Southfield!!!! It’s sad, that lately I’m finding that going further out, like Troy, Sterling Heights etc, is wayyyy better customer service more professional. Never again! We purchased on July 2nd and it’s now July 9th an still no refrigerator.
UPDATE! Delivery was awesome! Drivers went above and beyond. My new Fridge was worth the wait! Spoke with Al Regional Manager ABC Warehouse and he apologized for the delay. He made it right and now I’m going back for my husband new recliner! I’m so grateful that excellent customer service still exists! Thank you guys!”
“The customer service here was AMAZING. They went above and beyond to help myself and friend out. Moving from another state is already crazy but Bargain Furniture made it a smoother transition. I recommend them as a 1 stop shop for all your furniture needs and wants. Thank You So Much.”
“They really have the best prices and he honors his warranty. I've bought a lot of appliances from him just on the past 2 years. I give it 5 stars not because it's some luxury experience but because it is what is advertised and they're always friendly and work with me.”
“TIM the Manager at Home Depot (Troy) went above and beyond. What a great guy. Works well with his staff. It's nice to see that there is still great Customer service out there.”
“I bought two big potted inpatients for my very shaded porch and one is not doing well compared to the other. Both were watered on Friday and today, one is very wilty looking. The price was so much cheaper than English Gardens which thr same planter was priced at $52.99 So of course, Home Depot was way less expensive at $18.99. However, if one plant dies, well them it won't be quite as inexpensive.”
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“Found this place on a Google search! We just purchased a home and the fridge that came with the house immediately stopped working.I couldn't have asked for a better experience at this place. We were in and out of the store in 10-15min and our fridge got delivered the next morning.The people who work here are quick and to the point which I like. Especially when we needed a fridge ASAP. We found the prices for the appliances in store and for delivery services were extremely reasonable. Again, we couldn't have asked for better service. THANK YOU J&T APPLIANCES ☺️”