“I was having trouble with my Android phone. Verizon advised me they sell phones, not service them. They referred me to either their tech support, or to Best Buy's Geek Squad. Geek Squad said they only service iPhone, and referred me to the Pod Drop. I went in and Sal checked my phone, determined that it was the battery, and replaced it quickly. Prompt, courteous service for a reasonable price!”
10AM - 7PM
4087 24th Ave, Fort Gratiot“The service was fast. The staff is knowledgeable. It's not the first time I've been in this store. They have their s*** together and they know their business.”
“This store is great. Walk in and immediately get service. My husband and I bought our Samsung Watches from here. Great store, highly recommend. I think Sam helped us! Thank you.”
“I went in to see what Verizon had to offer because I reached my limit of patience with xfinity, and Tiffany went over all the options with me to get me set up as a new Verizon customer with my existing phone. She also helped me port over my existing phone number. A job well done. Thank you.”
10AM - 6PM
4129 24th Ave, Fort Gratiot“Staff were very helpful, no matter how long the process took, they made every effort to make sure we were sorted. I enjoy being with Verizon for that reason! Always great service..”
“We walked in needing help with adding our kids to our plan. Derek was very helpful, good direction for plans and phones. Helped us set up phones and gave us great ideas about how to watch our kiddos phones for safety. Another employee was very helpful and turned on Mickey on the big TV to keep our 4 y/o entertained. It was very thoughtful. We left happy with our phones and plans.”