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8AM - 6PM
10500 Eight Mile Rd, Ferndale
Car Rental
“Derwin and Ivan are the Super Stars of Hertz at the new 8mile location. My husband and I drove down from Genesee county to pick up a rental. We we’re on our way to St. Louis, MO for a funeral. These gentlemen were so gracious and personable. They made our experience so much more pleasurable with their compassion. Thank you again! We Only Rent with Hertz 5-Star member⭐️”
“We had a fantastic experience with our rental. The pick-up and drop-off process was simple, and there were no additional charges added to our final bill. Highly recommend!”
“Rented a vehicle here while I had a vehicle in the shop. The staff here is fantastic. They arranged quick pick up for me at the shop and had my vehicle ready to go as soon as I arrived. The return process was equally quick and easy with a shuttle ready for me to be dropped off at the shop to claim my vehicle. With so many places seeming to be understaffed these days, it was a real joy to show up here and have so many staff that everyone walking in could be taken care of with little or no wait. Excellent service and super convenient. Highly recommend this location.”
“This was the best rental experience I've had. Everyone from the front desk to the drivers were kind and efficient. I would definitely return and recommend this location.”
“I frequently rent from this location and would give them 100 stars if I could! The staff is always friendly and extremely accommodating! The rates are better than anywhere else! The cars are always clean and in pristine condition! You won’t be disappointed!”
“Used my points for a fun weekend. Redemption Dept was extremely helpful and courteous. Upon pick up at Royal Oak Twp MI -John at the counter was awesome! He updated my information and handled my concerns with ease. Returning vehicle was quick with ease. Great staff!! keep up the good work! I'll be back.”
“I really appreciate the extra effort all the Enterprise employees put into how they treat customers. I usually use the Enterprise Car Rental in Winder, Georgia & have also found the Enterprise Car Rental Center at Metro Airport in Michigan near Detroit very professional & dedicated to Customer Care & Service. However, anytime I've used Enterprise Car Rental Services in Athens, Georgia, they made me feel as though I'd never want to return. The Enterprise employees at the Athens, Georgia Enterprise Rental Centers need to be retrained in the area of Customer Care & Service.”
“My go-to for car rentals.
The one thing that, I have a though about was.
The insurance for the rental car was what I pay for on my own car.
And I think that if a customer would take it.
And had no problem such as an accident of any kind. They should be entitled to some of their payment back. I think that would be a good incentive but that's just my thought like it's my money. Otherwise My overall experience with Enterprise rental over the years have been fantastic there's no exception with this one other than the insurance.”
“I recently rented a car at this location. Good customer service all the way around from the pick up to the drop off. It was an easy process. The car was clean and in excellent condition. I highly recommend this location.”
“Enterprise in Warren, MI helped me get a vehicle while my car was in the shop. The entire experience was fantastic, from the friendly staff to the vehicle itself. Thank you!”
“Bad experience for first time customer during pick up; however, during drop off, the service was great. Everybody has their bad days dealing with the public. No hard feelings. I definitely recommend!!”
“very reliable clean Camry. atual was a friendly and caring associate. the ride was very smooth and comfortable for me and the family. would recommend this to all those that are new in town who are looking for a car for a few days”
“Highly recommend Bryan if you’re looking for a new VW. Professional salesman and overall a nice guy to work with. He tries his best to give you competitive pricing and was a pleasure to work with during my car shopping journey. Overall a comforting dealership as well.”
“The enterprise on 8 mile in Royal Oak Township was amazing. All the staff is nice. They showed magnificent customer service. The location was clean. The staff was very informational. Meykia always shows amazing leadership and has everyone working together.”
“This is my ONLY 'go to' for renting a car.Shannon has gone above and beyond on numerous occasions to make my car rental experience the absolute best!She and Chanel are a wonderful team who always go the extra mile to ensure everything goes seamlessly.Very grateful to have stumbled upon this car rental option. They've taken the dread out of renting a car!”
“I highly recommend using this service. I used it for my daughters prom and her driver Fred made her feel very comfortable. He pulled up, opened the door for her and made her feel like the black beautiful queen she is! Fred was very professional, prompted and informative! When I filled out to the inquiry online about the service, Maurice called me within minutes. He provide the same and left no room for error all the way from the day of the reservation to the day of the her prom! I want to say; A HUGE THANK YOU TO BOTH MAURICE FOR YOUR PROFESSIONALISM AND FRED FOR YOUR PROFESSIONALISM AND HELPING MY BABY FEEL COMFORTABLE! ❤️❤️”
“Me and my family rode in luxury. The van was spacious, even for luggage. There were 11 of us and everyone was comfortable. The kids loved watching movies and there were plenty of outlets for phones, iPads etc. I will be using them again!”
“This location is EXCELLENT! Their customer service goes above and beyond. Tyler was very helpful with my rental. I have been referring my friends and family to this location.”
“I was travelling for work and my van broke down. I just recently started covering Michigan, and I’m not very familiar with the area. I found a well-reviewed shop and took my van there. Then I called the Enterprise on Woodward north of 11th, but the phone was picked up and I was placed on hold for quite a while, so I called the location on Greenfield. Yousif answered my call quickly, and I explained that my van broke down and was at a shop nearby, and I needed a vehicle that was minivan sized if possible so that I could load my tools and supplies over and continue my work for a day or two. He told me how sorry he was that my van broke down, and that he would definitely be able to help me out. We went over some options on the phone, and he sent Keith to pick me up. Keith arrived shortly, and we had a very nice drive back to the rental office. The Palisade I received was comfortable, in excellent condition, and was very clean. I was able to get everything I needed into it once I got back to the repair shop.
Yousif was helping another renter when I arrived, but he introduced himself and asked if it was okay if Innocent took care of the paperwork and got me on my way. Innocent was also very professional, but personable, and when he went over all of the options for my rental. He then went over the car with me and I was on my way within a very short time.
Despite losing hours out of my day, I was able to get everything done that was on my schedule, which helped keep me from losing even more money. I had no issues returning the vehicle, and was even given some extra time because the shop took a little more time than expected due to a couple other items that needed to be fixed properly.
I can’t really express how grateful I am for how well I was treated. Being stranded in an unfamiliar area and at a situational disadvantage, I was treated kindly, with respect, and appreciated. It would have been easy to have been taken advantage of, and I was not. Thank you so much for your help and for being not only fair, but truly for going above and beyond.
Thank you again so very much. You really helped turn a bad situation around and made my day much, much better.”
“It was so easy to reserve a car from the dream luxury car Rentals. They have excellent customer service . Reserve a car from them you won’t regret. They have all the luxury car.”
“This is actually our favorite local rental company, Eddie and his staff have been nothing less than accommodating, fast and friendly. Rates are constantly changing for all our local rental companies, and sometimes we may have to stray lol but this is definitely our go-to spot. ?”
“Safe-T has provided amazing service to our patients. The office staff are caring and able to help arrange transport last minute for unexpected needs. The drivers are always on time and patient. They really take the time to make sure their rider is comfortable.”
“Budget Car Rental is close to home and always had lovely vehicles for us to use. Traveling in a new car makes us feel safer and more comfortable. Thank you Budget Car Rental for being so helpful and close.”
“I recently had the pleasure of renting a car from Executive Car Rental, and I couldn't be happier with my experience! From the moment I walked in, the staff greeted me with warm smiles and made the rental process a breeze. The car I received was not only clean and well-maintained but also surprisingly fuel-efficient, saving me money on my trip. The cherry on top was their excellent customer service, as they went above and beyond to ensure my trip was smooth and enjoyable. I highly recommend this car rental company for their cute cars and even cuter service!”
8AM - 6PM
314 E 14 Mile Rd, Madison Heights
Car Rental
“I want to give the folks who work this location plenty of credit for taking good care of me when the company dropped the ball. They had no car for my reservation but moved things around to make sure I was covered and quick cleaned a car for me.
All of my dealings with this location have been positive and I hesitate to go to any other.”
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“I've been renting here for 4 years now! High turnover of employees, however, they are quick to correct errors, and go above & beyond to make sure all your needs are met, and your driving the vehicle of choice!”