-
December 2023 by Simmy J
Clean friendly accommodating. Gull is the employee he is very kind and helpful will meet all needs for customers and jump hoops to make sure customers are satisfied with their needs.
-
May 2023 by Mary Wollenweber
Go there
-
April 2023 by Aman Burki
Mr. Tariq there is a knowledgeable person. He has good grip on his work and has friendly staff.
-
March 2023 by Alvin Ashley
These people are very bad representatives of the Metro PCS Brand...They should be shut downThey charged me $234 dollars for a phone that the Metro PCS store on Schafer were selling for $100 out the door. I tried adding this phone to my already 3 lines I had.Schafer store says All 4 phones $120 a month family plan. These idiots charged me $65 for the 1 phone by itself. You can tell they are new at the phone business because of how slow all 5 of them do things. Terrible Customer service. You can feel the tension when you're there. Very bad representations of theMetro PCS Brand...STAY AWAY from this placeGo to the Schafer store and ask for Moe....The good reviews are from the last owners by the way....
-
March 2022 by Nicole Villanueva
Sale woman laura was amazing and went above and beyond to help me and my daughter
-
February 2022 by Brianna P.
I have been a loyal on time paying customer with sprint for over 20yrs. In 2021 I called multiple time begging and pleading with help on lowering my bill. Covid really took a toll on all of us and I could not afford the 380/mo phone bill. They could not assist me with lowering the bill. I then went seeking quotes from other companies. ATT was able to meet my price range. In October I called sprint told them the price that was offered to me to see if they can price match. They informed me they could not match that rate. I then ask if I switch providers, keep my phone numbers, and return sprint their phones how much it would cost me. The associate then told me that it would not cost me anything and that I could return the phones since they were under lease. The associate told me I would just return the phones at a local store. I went to return phones and the associate told me that I would not be able to return the phones due to them being installments. I informed her of the conversation and she told me I need to call sprint for resolution. I called sprint to tell them and they said I could not return. I asked for supervisor and explain all the convos he came up with the resolution to allow me to return the phone and would send me a return kit. It took me 2 months and multiple calls to receive the kits. I returned the phones and still was bill over 1k for installment and cancellation fees on the phones. I just spent 2 hrs on the phone with sprint and they are telling its nothing they can do and have sent my balance to collections.
-
March 2020 by Migüel M.
Love the attention and service at this specific location on Jefferson Ave East, shout-out to Christina and Diego. I walked out with every gadget and accessory that was available at the store. Dropping my coins at T-mobile actually felt good.
-
January 2020 by Joseph Baetz
The idiot on the phone was very rude and and was very threatening and I would not refer anyone to this metro store if it was the last one around
-
February 2019 by Keith R.
Worst T Mobile store I've ever been at. Manager is a complete idiot and rude. Absolutely the worst T Mobile store in the Detroit Metro are.
-
January 2019 by look out313
What a joke
-
October 2017 by Pamela Lester
Love metro pcs
-
September 2017 by CasperCat
Went in with my boyfriend to switch him into my family plan. Simple enough right? Wrong. Sedra made sure to make it as difficult as possible. Tried selling him the exact same phone he already had (and when he said no she tried to convince him over and over until he said yes). THEN acted like she never offered him a phone to begin with. Then said our bill would be one amount, but then that amount changed about 100 more times. Then tried telling me that 40+15=60 and gave me attitude when I wasn't happy about it. She basically said something and then changed it and when she was called out on it she acted like we were crazy. Will not be returning.
-
August 2017 by Latonja Carter
Good employees
-
June 2017 by Olga Rosario Vasquez
The Manager here she is a young brald who has a mouth on her. She is very rude and they like to take advantage of people. They will cheat you they will sale you a broken use phone..
