9AM - 5PM
60 Middle St, Douglas
Banks
“Excellent!!! Excellent!!! Excellent!!! I needed a quick loan and they got it done in 24 hours with a much lower rate than I expected. Real people answer the phone here, unlike many of the larger banks. And they really care about their customers. I was very impressed and pleased with the entire experience. You guys rock Parda!!!”
“I was in a situation with a rental car, my son has an account here and suggested you. I not only got the acct for the car, the teller made me feel like family,. It was quick, she was helpful and I believe I'm staying.”
“You might have to wait in line, but that's because they care... and thoughtfully attend to every person. It's a wonderful thing to be cared for as a person, not as a statistic! Keep up the good work, Thomas, and everyone else working at this branch who goes the extra mile to show care and respect to every customer.”
“Paul, the Branch Manager, was the only one in the entire Flagstar company that offered me any solutions when I was having trouble with them. This is true management, thanks Paul!”
9AM - 5:30PM
1075 Washington Ave, Holland
Banks
“Love this place everyone is so happy here, an respectful, polite, always willing to explain so you understand exactly wut is happen with your account. Very freindly employees, an the place is always clean.”
9AM - 5PM
699 E 16th St, Holland
Banks
“I have had nothing but excellent service from anyone I talk to. There all friendly & willing to help. Somerimes need more workers, but then the manager comes & helps. Nicest bank employes I've ever used before.”
“My overall experience with 5/3 has been... less than ideal. However today Ian at the southside location did such a great job helping me out. It just goes to show that great employees sometimes work for... less than ideal employers ;)”
9AM - 5PM
701 Maple Ave, Holland
Banks
“I deal with this branch on a daily basis and the customer service is great. Even when they are short handed they are courteous and patient with me and other customers. Thanks for having a great team.”
“I constantly have spectacular service at this location. I've had great service at most 5th3rd banks I visited. But today Jesse and the staff went above and beyond to help me today and deal with some banking issues that under other circumstances could have been stressful. They work hard and they need to be recognized and thanked for their hard work. Good Job. Thank you!”
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“I may no longer be with this bank (I moved a while ago and there was no Macatawa where I would be) but this place is wonderful. The service always feels personalised and pleasant. They know my family right away whenever one of us visits. Martha is always a pleasure to talk to even if it's just saying hi. Recently I took my sister to exchange some coins and they gave us coin rolls and were patient as we went to a corner to roll them. If I end up staying her for good, I will be switching back.”