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February 2024 by Alex Pml
I have a very bad experience with this people ..I had surgery so I didn't get my mail from my mail box for like 10 days ..well the mail delivery guy assumed no body was living at that address and he left one of those green piece a paper where it says this mail box is vacant ...omg are you guys ignorant or what you just can't assumed no body lives there just the mail box is getting fool .also the mail box is not a small box it is a good Size to keep mail ...so they returned all my mail to the sender ...I hope manager reads this your employees are ignorant. He supposed to leave the note the one you guys leave when the mail box gets full ...your mail box got full please pickup your mail with in .....days after that the mail will be returned to the sender ....IGNORANTs
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June 2023 by Dylan Greene
Hate physically going to this location... Very cold service and not very knowledgeable... was told I couldn't track my certified envelope yet on the receipt it has a tracking number.Person behind the counter has no soul. Very cold, blank stare and borderline monotone.Either his job has sucked the life out of him or he's just one of those miserable people you can unfortunately meet throughout the day.Pretty much every employee I've ever encountered here seems dead inside.Take the extra time and seek out another location.
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May 2023 by rebecca chapman
I Had a fantastic experience this afternoon from customer service, this lady , she went above and beyond to get some paperwork for a complex situation I had with another carrier and helped my dad that lives all the way in Singapore to get something fixed. Anyways her effort were appreciated ! Keep up the good work.
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January 2023 by Marcus Saari
Seems like a 50/50 if we get our mail or not and when we do it’s our neighbors mail. My wife also tried catching the driver to ask about missing packages and he took off like he was running from a crime scene. Not sure what there is to do about it but we are very disappointed.
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May 2022 by Rory Kelly
Worst customer service ever
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April 2022 by Bridget Kang
I have had to send hundreds of packages from this location in the past and they have always gone out of their way to make it as easy as possible.Dave has worked there for years. He's always kind, friendly, and helpful.
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March 2021 by Destiny Tate
Worked here as a CCA in December. My last paycheck was a week worth of pay short. Every time I call the supervisor Gerald says he will talk to the postmaster. I’ve called multiple times and getting the same story. It’s now almost March. I’m very insulted after I drove over 30 minutes to work everyday that I can’t even get my full paycheck. Gonna contact HR soon. Maybe even a lawyer...
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March 2021 by SUN -E
They do not care about your packages I live in a trailer park and they constantly smash my packages into my small square mailbox instead of using a key for the bigger mailboxes or just delivering it at the door multiple packages of mine have been damaged because of them I’ve also not been able to open my mailbox because of packages being stuffed in my mailbox.
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February 2020 by Katherine Georgievski
Horrible customer service, called to inquire about missing mail and the man who said was manager was condescending the entire phone call..seemed like my issue was a joke to him while he was snickering at my expense..most unhelpful people on earth work there lol sad.
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June 2019 by Ginger Flore
They have now delivered 3 packages to the incorrect location and I am still not able to get them, they also have had to be told of our new address three times! I have lived in Clarkson 6 months and I am still not getting any of my mail! My water was shut off because they did not deliver my water bill. It cost me $250 to turn it back on two months after I moved in. The worst mail carriers I have ever seen! With15 boxes in our pick up and it took the mail man less the 2 minutes to deliver mail last week. Something is wrong with that! I am extremely angry.
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September 2018 by J. Douglas
Always friendly
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July 2018 by Sherri young
Poor delivery service besides leaving packages out on a main rd and giving us wrong mail today our cluster of boxes they were all left open
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January 2018 by Comedian Agency
Always friendly
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December 2017 by Miranda R
Delivered my package to the wrong building and could not located it for 3 weeks. Keep running me in circles about retiring said package. Very bad customer service. Appear to not know their jobs or how to help their customers.
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August 2017 by Wendy Neideck
Always good service. However, they open at 9:00 am not at 8:45 as listed.
