Banks in Charlotte, MI

“I have had HANDS DOWN the BEST experience working with Barb to set up a new checking account for my new business! After many hours looking at different options with bigger banks and their fees, I felt like this was going to be more than I could do right now. However, Barb was able to answer my questions before I even asked them. She is very knowledgeable in what she does and so incredibly helpful! I can't give her enough praises. If you are looking to open a business checking account, I would recommend her every single time!”

“The manager at the Charlotte branch, Elena was amazing! I was running into so many roadblocks dealing with the death of my mother. She walked me through what was needed for an account I was trying to open. She handled it quickly and got me the needed information and set it up for me. I was very happy I used independent bank for my banking needs!”

“I'm not crazy about the signing in on a public touch screen, then having to wait, but touching and typing on those kiosks creaps me out due to germs. I like the old way of just going to the counter. Now it's sign in, wait by having a seat or standing which is what I prefer, again..germs on seats, then going into a cubical and again sitting on a public chair to get my business taken care of. It's not like they disinfect those seats or kiosks after every use, and who knows how often they are actually disinfected. That whole germ filled process for me is stressful and gross.The staff are all nice, the bank in general looks clean, no papers on the floor.I like this bank, just not the hands-on stuff and cubicals. They need to go back to the old-fashioned stand at the counter service, in my opinion.I will always use this credit union, as their rates are pretty good, and it's small enough to get to know some patrons' names.I do recommend this credit union for all your banking needs. The staff are all very professional and do their absolute best to accommodate your needs as politely and fast as possible.There are no photos due to safety issues. It's a bank, not an Ice-cream stand folks.”

“Thanks so much for helping me today! The nice girl up front with the red hair really sped things up for me today and I was in a super rush and I wanted to give her major kudos!”

“Went into the Charlotte branch as the branch that my personal banker is at is not currently open to the public. I wanted to pay off my car loan. The folks there were very friendly and helpful, as I had never done a pay-off before. Quick, easy and successfully completed in a very short period of time. Love dealing with LAFCU!!”