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August 2024 by Hadi Abbas
Autumn at the Canton, MI branch helped me today. She was there to help! She was kind, patient and attentive. She made my day, and I found what was looking for. Thanks to her
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August 2024 by Amber Martin
Me and my sister received fast and excellent help from Autumn.Other employees grimed us and looked at us like they had an attitude and didn’t SAY A THING!!!!! Autumn measured me had great hospitality and knows how to keep customers returning to this location. She is knowledgeable about the products in the store and sizes for all kind. Autumn is absolutely amazing and willing to help others and strives for success every time we come. She always has a smile on her face and willing to answer any questions. However the only downside the other employees and that I had to get my items shipped to my home because it wasn’t in store.
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July 2024 by Keri Rizzo
All the ladies there are amazing. Tammy is exceptional. Jill is phenomenal. Love Tammy and Jill so much there absolutely fantastic.♥️♥️♥️♥️♥️
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July 2024 by Kayla Johnson
WILL NOT BE BACK TO THIS LOCATION!!!
I have lived up the street from this lane Bryant location for over 5 years now and being a bigger girl blessed up top I shop here. I had always had a good experience here until this last one.
I walked in and from the door, no one greeted me, I wanted to get a fitting and some help on picking out the bras like I always have in the past. It’s quite rude for a customer to walk in and no one speaks, no one offered to help me, yet there was 3 associates that I saw working that day and the store was not at all busy.
I shopped by myself for about an hour, back and forth trying to find my size, the ENTIRE time I was there not ONE associate Ever said anything to me. There was one associate helping with a bra fitting so I can understand.
For the two associates standing at the registers laughing and joking and carrying on a conversation I find it really rude that you work at such a place with no customer service skills. I wasn’t going to really think too much into the situation but when I saw two white ladies come in some time after me and receive help I then knew it had to be they didn’t want to speak to the “black” girl.
That’s the only conclusion I can offer for this experience being that I was the only black
Girl shopping and for an hour I never received any help, not even a welcome to lane Bryant when I stepped in the door, but magically when the white ladies came in everyone was Johnny on the spot.
If I had time to go somewhere else that day I would have, but TRUST I will never spend another dollar of my hard earned money in this establishment to be treated as if I’m invisible. No one even smiled in my direction. Very bad taste left in my mouth about this experience it has been bothering me for days. Anyways I will just warn my fellow black ladies of my experience here!
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June 2024 by Lisa “Lisa M” Greeneyes
Love the clothes but I hate the prices. To expensive for my budget.
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May 2024 by Victoria Watts
Spacious and easy to navigate
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April 2024 by Savannah Williams
The store associates that work at this location are very helpful and professional. My visits here to shop have always been very pleasant.
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April 2024 by M T
Staff here are the best!! They always go out of there way to help even if that means ordering things for you online. I love shopping here and am grateful for the wonderful employees!
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January 2024 by Kat Lewis
Good quality clothing and staff was nice
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December 2023 by Alexis Ferguson
I’m so glad I came to this location. Gina (spell check?) helped me find the perfect size Bra and I’m so happy because I really needed one that fit me properly!! She was sooo sweet, I think she saw the “I need help, idk what I’m doing” look on my face and she immediately walked straight up and bounced into action for me! She was so sweet, she sized me, we picked out a couple sizes but I tried the one we were most confident with on first and it was the perfect fit! I’ve never had a bra fit so well before!! Thank you so much Gina, you’re an angel sent from Heaven!
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December 2023 by KELP Monkey
Good quality clothing and staff was nice
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December 2023 by Timerra Brooks (T Bee)
I love all the nice things available and the people are nice..
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December 2023 by Shelly Gibson
Great selection
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October 2023 by Margie Thompson
Good display of fall / some holiday clothing to choose from. Well stocked in all sizes are available. Customer assistance was not offered, seemed short staffed.
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October 2023 by Mary Ann S
Really great employees. You are always greeted when you come through the door and they are more than willing to help you. If you can't find what you want in the store, they offered a order it online for you.Jill was really helpful.
