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November 2023 by Naga T
Got IDP in 5 minutes flat.Very energetic and efficient representative.
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October 2023 by Ramesh Patel
I wanted to have some requirement for my home policy for renter insurance purpose. Mr. Stu Stirrett who is my sales and service advisor. Very Amazing and prompt service from him. Even though he was on vacation he replied email and provided me document which was required. AAA should be proud of such employee who provides excellent and very very speedy service. I am very happy from his service since almost more then 10 years.
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April 2023 by Scott Watson
Excellent, moving to this one, as ply. AAA is NOT customer oriented.
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February 2023 by Marina Blanco
I would give zero stars if I could. Stay away from these people. Rude, uncaring and expensive. They force you to sign up for a membership even if you don't want it. They dropped us with no warning after being a customer for 2 decades. Cancelled the policy the day they notified us. Horrible people. Horrible company.
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February 2023 by Andrea Mayer
Very friendly and welcoming atmosphere, knowledgeable staff. Got my international driver's license within 20 minutes. Great experience.
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December 2022 by Elizabeth Quan
We needed passport pictures taken and I called ahead to ask if I needed an appointment and was told that I just needed to walk in and show my AAA card.It really was that easy except I didn't even have to show my AAA card, just provide my name and phone number. Passport pictures were taken in a professional manner and presented to us in a nice little folder ready to be attached to the passport application.I love having my AAA branch office here for whenever I need their support.
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August 2022 by Alyssa Browne
I went in to get an international driving permit and the person helping me told me I couldn’t get one because I wasn’t a member. I showed this person proof that I could, indeed, get one without being a member with just a $20 fee. He then came up with an excuse that there is a “shortage” of international driving permits and that they were halting producing them. This did not seem right. I left and went to another location where they were able to give me the permit no problem. I’m not sure if it’s the certain person I was working with but this location lacked customer service skills and showed me that they were lazy. I wouldn’t recommend this location.
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July 2022 by Juliana D'Amico
I did not go to AAA in Canton I don't know why it's asking me to post my experience at AAA .But I'll tell you one thing?, AAA dropped me 2 years ago, for no reason .I didn't have any tickets or any accidents .they didn't tell me they dropped me.. they made me drive around with no car insurance.
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May 2022 by Lorrie Shearer
I was just there, no cars in the lot and doors locked. No sign why their closed. It's 2pm Mon.
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February 2022 by Barbara Bauer
I'm quite disappointed. I called last week and this week to get help finding a hotel for the weekend. Both times I was told I would be called back. I never heard from anyone. I called the toll free number. They were extremely helpful.
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November 2021 by Makala O'Donnell
Locked myself out of my car. I had to sit and answer questions by a computer only to repeat it to a person. They sent a tow guy 2 hours away to the wrong address and recorded the wrong year of the car so he wouldn't be able to do much anyways. I'm going to be sitting here for hours in 30 degree weather.
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October 2021 by Gordon Loveday
Went today to get a trip tic. Also some tour books. The Lady that waited on me was efficient and friendly. Visit was very quick. She new what she was doing and just did it.A rear treat these days, if you know what I mean.
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September 2021 by Tom Wdowiak
Good service.
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August 2021 by Brandon McCauley
Claims they send emails when they don't. Also claim they had conversations with you and they don't. Without notifying me in either phone or email they completely dropped my insurance. Almost a year went by and they NEVER said anything. Notice how all the 5 star reviews don't have details to them. Just another shady insurance bus.
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August 2021 by Srinath Gopalan
Very friendly and attentive staff.. taken all the right precautions and eager to serve members..