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June 2024 by don arlt
Rental equipment (jacky) is good to work with and good rates.
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June 2024 by Brigitte de Roch
Such knowledgeable staff. They saved my project with their recommendations!! I could not have done it without them, truly. Thank you!
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April 2024 by L
We went to several places to learn more about different options for replacing our deck handrails. Builders First Source was by far the best place! Chad was very knowledgeable, explaining different options to us. They have examples of multiple styles in the store, so you can see the actual, full-size choices. They were great to work with!
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October 2023 by Mark Clifford
Rental department is top notch with nice equipment.
Thank you Jackie for all you help!!!
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August 2023 by Darin Miller
Jackie is the best! Any rental equipment she will take care of you. Try it
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September 2022 by Snow Man
Rudest people that I have ever spoken to(JEFF). Goes right along with the contractors that they sell materials to. Take your money across the street to Home Depot, at least they have a good customer service.
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August 2022 by Adriane Kovar-Oifoh
I'm from out of state and needed to order some tile for my grandparents who live in Michigan. It was challenging due to being out of state but Kris went above and beyond to meet my request. He not just only followed up but he showed compassion due to the urgency of the project. Kris has an ultimate level of understanding his customers, he is a rare individual that goes above and beyond. He is so knowledgeable!I also needed to place an order for border that I forget to order while I was in Michigan, so I went with his judgement. It turned out great! I would highly recommend Builders Source and Kris!
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August 2022 by Noah Yoder
Good products but extremely expensive. I got some fiberon deck boards at hershberger's pro hardware for half the price that they wanted.
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August 2022 by Sue Wilson
They have Beautiful siding to chose from. They do have contractors that they know. Friendly staff and helpful.
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June 2022 by David E
Very helpful staff
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May 2022 by Brian Theis
I was hired to resurface a deck and do some handyman work on a cottage on Lake Mitchell. As a licensed builder in the Lansing area, I was in need of a local lumberyard to get my deck materials from. When I contacted Builders FirstSource, Chad was happy to help me. He did a quick and accurate estimate with fair pricing. Delivery was schedule and arrived right on time. Very satisfied with my overall experience, thank you for your excellent service.
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August 2021 by roger stevens
jackie in the rental department is great to deal with.
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August 2021 by Wayne
Competitive prices, worth a look.
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July 2021 by John Meinhardt
The rental person is very nice and treats her customers with respect and very knowledgeable
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May 2021 by Sandra Steinacker
Poor customer service, one employee does not return calls. When he says he will, but does not. We waited almost a week. So we bought three garage doors from someone else.