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August 2024 by Jeff
D&H got my Jeep into for service quickly. The same day as I dropped off my vehicle, I received a call to let me know that I needed four spark plugs and four coils and my estimate was for $600.00. Two days later my Jeep was ready to be picked up. My new total was $680.00. I got home and the check engine light was still on, I called to inquire why the total was $80.00 more than the estimate. There replied it was an estimate and bring your vehicle back in and we’ll check it out for free. Well the parts only cost $200.00 for high end parts and to replace plugs and coils should only take an hour. There hourly rate must be $400 an hour.
I won’t be giving D&H any of my business ever
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August 2024 by MiDori Budd
SOOOOOOOO many issues with my car!! Gave me a break down of all issues on a list and expressed to me that if my temperature and abs light were on it was due to faulty sensors and should not cause issues…spark plugs are failing after being replaced, no reading on my O2 sensor, check engine light is back on. My car was at this shop for a month with issue after issue after issue after issue. I understand these guys are extremely friendly people but I have a deep mistrust in them after so many issues were found after taking it to the actual dealership. Was absolutely ROBBED worth of $2k at least.
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August 2024 by Beverly Andrus
I have been having so much trouble with finding a good mechanic, and well we found it here!!! I was actually in tears this morning but we found him today and he has been amazing. We are so happy to have found him. He’s straight forward, knowledgeable, and real. Will definitely be keeping going to him thanks from Jermaine and Bev
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August 2024 by Justine Gwisdalla
We first took our 2012 prius to them because we were experiencing really bad shaking and the check engine light was on after taking it to them they said it was the cylinder one coil needed replacing and all four spark plugs which they did and some oil was spilled all over so they replaced that and cleaned up the oil and told us to also try putting fuel injector cleaner in the vehicle due to the fuel injector system being possibly dirty so we did all that ran the car. Car is still shaking occasionally everyday took it back still insisted it was dirty fuel injectors so kept driving it after a week of running that through still shaking took it back and I told him it may be a faulty egr valve told him the symptoms of that he proceeds to say no it has to be dirty fuel injectors and as he is smiling nice and big also tells me their is no egr valve which I know their is one. I felt mocked and like I was stupid. Come to find out took it to a different mechanic they ran the proper test for the head gasket which the mechanic at d and h auto in brighton told me nothing was wrong with the head gasket and come to find out we have been driving around with a bad head gasket. Basically did not have a good experience they don't listen to their customers and dont properly do the proper tests to actually diagnose what is really going on with your vehicle. I even tried calling and talking to the mechanic twice to ask about the head gasket test and never received a call back. I kept being told the mechanic was busy or on lunch or doing something else. They knew they messed up and refused to call back and remedy the problem. Their lucky our head gasket did not blow while driving it. So basically I would advise do not take your vehicle here.
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July 2024 by Marc Cope
Great tech’s at D&H. Trustworthy honest repair.
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July 2024 by Claire Rider
Would not recommend, car was in shop for a month and most issues did not feel resolved. Had to take it to another shop because they refused to resolve issues that they further created. Out the door cost for things that never even got fixed—$1,500. Ouch!
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June 2024 by Jaylen Wesa
Customer service was absolutely abysmal. Didn’t help us understand what we were supposed to do to rent a truck would give us little cookies crumbles of information then tell us we can’t get the truck until we’re done even though we were done. Deleted our reservation after we made it. We walk in to rent a uhual are immediately shut down and told there isn’t enough time to deal with us, told we need to make a reservation and that we need to do it all online once we make a reservation we are told we’re not able to get a truck because we’re gonna harbor immigrants and sell drugs! What the hell is even going on anymore felt like a movie scene in there. what a clown show hope there car service is better than there customer service for y’all’s sake.
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June 2024 by OhWhoops
this place is a clown show. I came in for a U-Haul with my boss and Phil said we can’t rent a u-haul because hes too busy and that we could be illegal aliens or drug dealers. “Good luck with that” -Phil. well good luck with this Phil.
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June 2024 by Rob Taylor
Great bunch you guys there. Excellent service.
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May 2024 by Valerie Prince
Great local business provides excellent service. Reasonable, friendly, and quick response. Owner truly cares about his customers. Highly recommend this business!
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April 2024 by alexandria
I got my brakes done at D&H Auto, and with any repair comes the time to get it done. They got my truck in and out within 48 hours and I was very happy! The quality of the brakes make him feel like a brand new vehicle, thank you guys again for your work!
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October 2023 by John Schofer
Phil and guys do a great job. We've been going there for about 20 years for auto repair and uhaul rentals too. We had an issue finding the correct part for my daughters car (not d & h fault), after finding the correct one they finish up the job in less than an hour and she was back on the road. Nice guys and they do a very good job communicating what's going on with your vehicle.
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September 2023 by John Okoniewski
Great shop to have your car fixed. Honest and fair!
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September 2023 by Dave Curtis
Honest group of people, enough said.
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September 2023 by David Plante
Great Service
