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February 2024 by Michelle Harris
Empty with long lines
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January 2024 by Lou Red
I love this store. I like the prices, variety, the balance of high end to low end merchandise.
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January 2024 by V R
This One star is for just not keeping the toilets clean. There are 3 toilets in the Women's and two were totally dirty and the 3 rd one was kind of okay but they were out of toilet paper. Totally unusable so I had to hurry out to use a toilet in another store
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January 2024 by the Chateau
Good better than other stores.
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January 2024 by AL TROMBETTA
Most T.Js are the some boring clothes, but this store has the high-end brands.
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January 2024 by Iryna Sazonova
One of the reasons I always loved shopping at this particular location was because it had a nice selection of designer items that could not be found at any other locations. As of late, I have noticed a very dangerous trend. Within one week I found what at first appeared high-end designer items. I then noticed they were worn and old with designer labels, like Brunello Cucinelli, clumsily stitched in place where the original cheap label had been removed. Some fraudster is buying real designer items, takes them home, removes the labels, and attaches them to an old used cheap piece of clothing from their closet. Then the same fraudster takes their old tampered, supposedly "designer", items back to TJ Maxx and shamelessly returns them for a full refund. What a convenient way to upgrade one's wardrobe for absolutely free! This is simply disgusting and retail fraud at its finest. What’s more disgusting is that these pieces of clothing are floating around the store, and innocent shoppers like me risk losing hundreds of hard earned dollars buying an old fake simply because a TJ Maxx employee processed a return and put them back on the rack! How these items are not caught right away I don’t have a clue, especially with their stringent purple tag return rules. Anyone should know the difference between a secondhand item and a brand new designer piece of clothing that costs hundreds, if not thousands of dollars. Items returned should carefully inspected. They have security equipped with all kinds of gadgets from head to toe as if preparing for a Space X mission, looking all important and fierce, following you around the store as you shop, but their own cashiers cannot tell the difference between secondhand and brand new item when processing returns and have retail fraud happening right in front of their nose. Shoppers, check the authenticity of the items before you purchase them because TJ Maxx will surely not do it for you. Management at TJ Maxx, take note of this and stop legitimizing fraud, as it definitely discouraged me from returning back to your store for a while and I bet there are many people like me out there. Very disappointed.
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January 2024 by Maria Auterman
Crazy busy but it was nice that they had a ton of cashiers working. Line went fast.
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December 2023 by Jim Combs
Very busy for Christmas.
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December 2023 by emma isabel
12/1/23 8:18 pm blonde white lady with glasses working the dressing room was so out of the ordinary rude !! I really could not beleive the way i was treated simply just for asking questions and felt discriminated against, won’t be coming again
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November 2023 by Claude Jackson II
T.J. Maxx a very nice chain department store, with designer clothes at reduced prices. It also sales nice home furnishings, women's shoes and toys too. I highly recommend this business.
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November 2023 by Susan M.
During my visit, there was a line, it's common here. It usually goes pretty fast. Their cashiers are fast and efficient. They seem short staffed, but they have high quality staff members. Ive been coming here for several years and see many of the same people during my visits This visit, there was a rather unpleasant, impatient customer waiting in the line. She left the line, almost ran into me, to find the manager and loudly demand they put more cashiers in play, but...there were no more cashiers available. Jeanette, the manager on duty, was very pleasant to the unpleasant person, and went out of her way to try and appease her, apologized for the wait, and was an all around superstar. Unpleasant customer was not won over, but I was. Well done Jeanette! Excellent hospitality!
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September 2023 by Rebekah Le'Sure
?Poor customer service... went in thinking that I would have a great experience like usual, but didn't. The Holy Spirit had told me to grab my purse and put my braclet that I just bought in my purse. Had other items in my basket and literally someone just told my entire basket with my other items that I was about to buy. I was literally standing next to grabbing a last item off the self. Nobody,... I mean Nobody stopped to help me look for it or check the camera.Two of the women staff looked angry like they didn't even wanted me in the store. Their demonic spirit with their actions, attitude and the way they talked to me told me basically they didn't want to service me. Their whole conduct was that they are not treat me like a value customer regardless what I was going to spend, unless their eyesight assume or their brain felt I was someone who wore expensive attire, flashes money, and had power to get them fired or shut the whole store down.They saved me the trouble... won't go back at all. Hope they figure it out, real people who are influential and walk in authority and power won't always show their cards and value, until God says so or want them too. They will let the ignorant person foolishly assume whatever they want to believe about them, until it's time to put the devil(s) under their feet. May you who reads this have a better experience. ? That I will no longer enter into a store that not worth my time and energy. Selah!
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August 2023 by Tristan
Men's bathroom soap dispensers were both out of batteries. The manual paper towel dispenser was broken, and the automatic was empty. Toilets were not well maintained. Seems like negligence, normal for TJ Maxxs but this seemed worse than normal.
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July 2023 by Christina Parent
Whomever the DM or Operations Mngr for this location is, should really be replaced. They clearly don't conduct enough visits.I can't even blame the store employees at this point. If I don't come into this store AS SOON AS IT opens the line is horrendous. And I mean EVERYTIME! For the sake of time, please address this....
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July 2023 by Qin Zhao
I bought 4 dresses here on June 11, one was torn when I wanted wear on July 4. I wanted return it today. They said it was torn so I couldn’t return it. The policy says in30 days with receipt not mentioned condition. When you buy your new dress, please check carefully!