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September 2024 by Ben Rider
Amazing selection. Quality service. Ken is honest and incredible.
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June 2024 by Black Spec
Very intuitive and helped me understand each chair I was eyeing. Details helped me make a good decision and I appreciate the patience.
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April 2024 by Danny Wahl
This place is great!
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January 2024 by Ibarra Investments
Incredible customer service. From the purchase to the delivery 1st class service. Everyone is very kind, pays attention to detail. I purchased a few chairs and mattresses and they are the first products to actually provide relief for my back. It’s worth the price.
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July 2023 by Frank Abraham
Excellent store to visit if your looking for back pain relief.... they have a wide variety of equipment you can see and try including chairs, beds, cushions, massage chairs, etc
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December 2022 by James CURTIS Beachum Ii RIA
Greatest. Owners. Sales. Perfect. Client service concerns awards. Five Star. White Glove service. Super location. Delivery excellence. Exceeds all other locations in. Product. Knowledge. Great. Store ## 1. RTB. RICK. P.
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December 2022 by Aaron Kelley
5 star service.Ken and Phil went above and beyond during the entire purchasing, delivery and set up process of my inversion table.
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September 2021 by Heather Novak
I had the most wonderful experience at Relax The Back today! I’m vxxed but still high risk and had reached out to see if I could work with a vxxed and masked employee at a low traffic time of day. Owner Phil got back to me immediately and offered to have me come in early before the store opened! We went through the chairs and were able to pick one that fit me well. He was extremely accommodating. Would definitely go back to this store!
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July 2021 by Tony LaJeunesse
We did a lot of research before we purchased our Super Novo Massage Chair. So, when we got to the store we felt pretty confident. However, once we gave it a "test run" it was over. The sales rep did not need to sell us on it. They were never pushy about their products. Super knowledgeable regarding the questions we had. Great sales experience!
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July 2021 by Andrew Snyder
I recently had an issue with a LifeForm chair that I had purchased from the Relax the Back store in Bloomfield Hills, MI.Ken, the store manager went above and beyond to make sure that everything was taken care of every step of the way. They contacted LifeForm on my behalf and arranged to have to a new part sent to me.Once the replacement part was delivered, Ken contacted me again to confirm its delivery and to double check to make sure that everything was taken care of correctly.Despite the fact that I no longer lived in Michigan and was no longer a customer in their immediate vicinity, Ken and his team treated me as if I was a long-time customer. In this day and age when online vendors can easily come and go, it is very encouraging to find a store staffed and run by knowledgeable people who are more than willing to stand by the products they sell and to accommodate the needs of their customers.I strongly recommend this store to anyone who suffers from back pain!
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April 2021 by Karen White
I have purchased two chairs from Relax the Back and couldn't be happier with my choices. My salesman Rick always provided all the information I needed and kept me up to date with my delivery process. The quality of the merchandise is excellent and the staff is extremely knowledgeable and professional!
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April 2020 by jim nemeth
This place is so fantastic that I wish I could leave more stars. To begin with they only carry the best products. Honestly, my wife and I were amazed at the quality of items they have. We were in the market for a massage chair and researched for months. Early on we knew we wanted something that would last for years and was backed up with an incredible warranty. The problem with looking at high end products, is that they are very difficult to find and compare in real life. Most of them are simply from large resellers online forcing you to hope you like what you get before trying it out. Relax The Back not only had both the chairs I was looking for, but they were also on the showroom floor ready to be used.
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February 2020 by Wanda Gunn
Awesome Massage Chairs
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January 2020 by Stuart Bas
Great stuff. A little expensive
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January 2020 by S Hayes
If you have any back discomfort this is the place to check out. Knowledgeable staff that has back issues himself. Very helpful
