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9:30AM - 5:30PM
2211 S Telegraph Rd, Bloomfield Hills
Post Offices
“Needed to mail a card. I had to ask for tape because the Hallmark card would not seal. The clerk informed me that she would have to charge me extra because of the shape of the card. (Square). She was very nice, she had to put the zip code on for me.”
8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“Always a great experience at this Rochester Hills United States postal service. Everyone is extremely helpful and friendly. If you need help they are always more than happy to help out. Very clean and organized, and this post office is always my go to. I highly recommend the United States Post office in Rochester hills!”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“Great location except the supervisor . Smart mouth . Don’t care about anything won’t help you with anything ! It’s the lightskin female superior with the mustache. Stay clear away from her !”
“Doesn’t really seem to be advertised from the street I suggest you follow your navigation closely. Not sure what the story is with parking. I parked on the side of the street in front of someones home not sure if that’s except-able but I was quick. Highly recommend this location my visit was fast and staff were professional and extremely helpful. Thank you!”
“Went there on the 29th of March for a passport appointment after getting appointments after appointments cancelled in Detroit, was late due to traffic , lady Deabra was very welcoming and squeezed me in. I appreciate it and I didn’t have all my stuff together, she helped me put my papers together and explained somethings to me , that’s good customer service, as a manager of a customer service group myself, I was very grateful that I didn’t have to reschedule, thank you deabra, loved your hair and overall appearance! Young lady that works the window in red wig is very much not nice, need to work in the back in your cheap looking wig , miss Deabra giving you a run for your money up in there , maybe that’s why you mean to people at the window.”
“Barbara and Ashley had the nicest attitudes I’ve seen at a USPS store and got everything I needed taken care of very quickly and efficiently. Great customer service, thank you!”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
8:30AM - 5:30PM
23332 Farmington Rd, Farmington
Post Offices
“It's a post office. It's not therapy. It's not a doctors office. It's a place to mail letters and packages. Sometimes things break, like scales and stamp machines. People break things, no surprise. Later, they get fixed. Again, it is a post office and I mail things and get receipts and the system is still working. Is everyone friendly all the time? You can answer that yourself. Control your reaction and move on through your day. Reading the reviews SMH.”
“The clerks here are always positive and helpful. They are expert, caring, engaged and interested. They are correct in their transactions. It is always a positive and high quality experience when I go to this location.”
“The best and the best of the best ?post office i been to , and they close at 6 they save me so much things , I just dropped my box now at 5:59 they still take it ,, so much respect to the incredible crew ❤️ ? , the best customer service, i drive 20 minutes just for the best lovely treated . Thank you guys ?”
8:30AM - 5PM
28211 Southfield Rd, Lathrup Village
Post Offices
“First of all, I need to explain the 5 stars because there is no doubt that this location has had, and still has; the same condescending, hating-life, inconsiderate, person employed at the Lathrup Village Post Office.Why the 5 stars then? Due to the new bright light named Jasmyne. She's professional, kind, quick and patient. She doesn't raise her voice, she doesn't treat customers like they aren't worth her time. She's a pleasant woman who does her job well. Say "Hi" to Jasmyne with a smile. She deserves your best you!”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
“Everytime I come into this store, the postal workers are always helpful and quick and knowledgeable. They help me save when I’m sending packages back to my family out west! ”
“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“I noticed previous reviews about the clerk at that time. Just wanted to say the young man working there now has always been professional and pleasant. I don't know his name, but I usually stop in during the week in the afternoon.”
“I had the best customer service here from Raven. She even took the time to interact with my daughter while she was helping me and I was filling out my mailing form.
She also helped me with the proper postage to make sure my son got a package in time! In a post Covid world excellent customer service can be very rare to find. Thank you Raven.
The facility itself is also relatively clean and it’s a quick in and out when getting your postal needs done.”
“I went here today to get my daughter's passport. We had an appointment at 2:15 and we were out the door by 2:35. I was super impressed! The employee that helped us was BUSY - helping us and another person who was also there for a passport and several other customers just coming in to mail packages.I noticed several negative reviews of people complaining about the employees being rude when they came in to get their passports and my suggestion would be to make sure you read everything you need to do BEFORE you go.You have to pay by check, bring all the required documentation and it's also suggested you complete and print the application BEFORE you get there. When you do the things they suggest, it's a smooth process.Also, I am sure the employees there deal with a lot of grumpy people. Try giving them the benefit of the doubt and be respectful.”
“This post office is one of the best. The employees work hard and long hours. Very respectful, well spoken an knowledgable. I would recommend this post office it’s clean, the kiosk is available, significant room to mail products The parking space is very spacious… Employees seems to greet with smiles and compliments with a great sense of humor. Enjoy your shipping experience , smiles and kindness is contagious :) I’ve been to many of offices and this one is still by far serving a variety of business customers etc, a large volume of mail with kindness…. Good attitude and patience works..
I know you are doing your best, but I can use more assistance to correct, or resolve a shipping issue that occurred. This would be my approach forward to receive sufficient service if a mishap took place. I have notice hard working customer service, and customer complaints. ??”
“Nathan was great and very helpful! The line was long but he didn't rush me. He helped me pack my box and he even suggested another way to ship my package through the post office that was affordable then what I was planning on doing. He was wearing a mask , but he was still caring. It's hard sometimes with masks to tell how the other person is feeling. The post office is always clean and organized when I visit. The rest of the staff are also nice and polite.”
“Stopped into this branch for the first time, this morning. No wait for the front desk, but there was a short line at the self-service kiosk. The (2) employee that I interacted with were very pleasant and helpful. This location is within walking distance from my work and I will definitely come back again.”
“Had a package misdelivered at my complex, thankfully the employees were very helpful in getting it sorted out and I had my package very shortly after talking to them.”
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“This is the best post office I’ve dealt with in a while! I had to go to three different post offices today because they were out of flat rate boxes and didn’t tell me to that I could buy any box and place the priority express label. Another place (goin postal) told me that there’s no guarantee that my package will get to the destination by Monday. A very very nice man of (I think) Indian decent helped me and he was very helpful. I was very stressed out after running around all morning already and he never got frustrated with me. Thank you so much for your help! Both of the postal workers there were very helpful and pleasant!”