-
February 2024 by Marc Gorelick
This has got to be one of the worst Krogers around, and that’s a low bar. It’s clear that the store is managed on the principle of having as few employees as possible. There are often long lines for checkout. The bottle return machines break constantly and it takes forever for someone to fix it.It’s too small so the selection is worse than other nearby stores.The one positive is that they have some decent liquor “manager’s pick” stuff in a special cabinet and it sells at state minimum. That said, due to the staff shortages it has never taken me less than 20 minutes to get someone to unlock the special cabinet.If this wasn’t the closest location to my house I’d never go to this store. As it is I generally avoid it.
-
February 2024 by Debbie
The store is clean and well stocked. The employers are helpful and knowledgeable.
-
February 2024 by Mike Hardie
update Jan 2024. I hate this store with a passion. So many times basic things are missing. A whole chicken, not there, heavy cream, they're all out. Daisy Sour cream - gone. There is a huge party of the store for takeout and such, hot foods, etc. But the section for real food is so small....This store is hit hard. Many times when you go the shelves are empty.
-
January 2024 by Courtney Oram
What is Happening?
-
January 2024 by Jonathan Lightning R.
Another wonderful experience (SARCASM) the elderly lady at checkout refuses to put any of my items into bags and just wanted for me to bag my groceries myself. The bagger was just standing over by the service counter chatting with someone else. They should just shut down all Krogers or sell it to Meijer
-
November 2023 by Judith Williams
Smaller well stocked friendly helpful. My go to Kroger's ??
-
November 2023 by Hard Worker
Management treats minors as workers horribly. Witnessed a Management worker screaming and being very rude to a young minor that was working and just sweeping. Mad at the kid for sweeping a certain spot first. I literally said something to the short lady with Grey and black hair and she told me to mind my damn business. Never returning to this krogger again.
-
October 2023 by Patrice DeTal
Zero customer service. None at all. You will ring up your own order. You will bag your own groceries. The only Kroger employees you encounter are restocking shelves. There is zero reason to shop at a store that holds its patrons in such distain. Plum Market is right across the street.
-
October 2023 by Mike -
Was loyal shopper for 20 years, but this Kroger has gone downhill greatly in last year forcing customers to wait in long lines for self checkout only (no cashiers), rude comments if ask question on how to clip/save coupons, and closing meat/seafood section early or wait at least 10 minutes until someone return to counter. Today (1pm, 29 Sept) was my last straw basis repeated inconvenient checkout, rude comments to other "elderly" shoppers who are not as tech savy on self checkout. Needless to say, I will never shop in Kroger again as there are better choices elsewhere (Meijer, Costco, Plum, Whole foods, Nino) without the inconvenience and hassle.
-
September 2023 by French T
Melinda! Melinda! Melinda! I give Melinda five stars! She is an amazing person, basically an angel. When I walked in, I heard employees discussing how they feel miss treated. I thought that was unusual… But proceeded to grab a bag of the tastiest weirdest best grapes ever. These grapes look like mini egg plants! Anyway, I I start browsing and noticed that it’s a giant store, very clean, and all the employees. I could see (not hear!) looked really happy and nice. But I burst into laughter when I saw the line to check out. I mean it’s comical. I don’t understand how a store with this system of payment is still in operation. I should have timed my wait but I’d guess at least 10 minutes.At 7pm the only way to check out is by using the self check out… There are no cashiers … except my beautiful angel Melinda, who hast to run around like a maniac swiping her badge for people who accidentally bagged their cinnamon toast crunch too fastIt seems that most of the people had a good attitude, and we all were just laughing it off. But one customer left halfway through Dash he couldn’t stand the wait. Also, plums is just across the street so I really don’t know how this place is in business.Anyway, back to Melinda she’s amazing. She’s a superstar. She is the only reason I am making this review, and the only reason I gave two stars instead of zero stars.
-
August 2023 by Alex Rochlitz
This Kroger has decent product but please god hire people to actually work the cash registers. Usually there is only self service open even if you have a huge cart, and when they do have a lane open it’s usually only one. Very confusing, I usually don’t go here because of this
-
August 2023 by Carol Wilkins
Liz is Awesome~!!! She’s very kind, helpful ‘and’ professional…All at the same time~!!! Liz IS living proof~it ‘can’ be Done~!!!
-
July 2023 by David Coley
If I could give Zero Stars, I would. This store has the absolute worst customer service of any Kroger I’ve ever been to. Lack of professionalism, poorly trained staff, inadequate staffing levels, lazy attitudes and disrespectful behaviors.I’ve shopped Kroger for 20+ years and have never had an issue. For the past three years since moving to this area, this store has repeatedly disappointed. I’m done with it until there is a significant change; not sure how I’ll know since I don’t plan to set foot in that disaster again.
-
July 2023 by Bri P
For this store to be located in the suburbs, I am highly disappointed with the trash management! I would always recommend other shoppers a different store. Beth shows nothing but substandard quality for the store, which is understood because she shows poor quality for herself. I have witnessed the way she talks to incoming hires with nothing but disrespect as if she is worthy herself. I understand that this may be her last stepping stool in life for greatness but do not belittle the youth! She will make it hard for anyone to come back and work for the company. I will be taking this complaint to corporate as well! Since the store manager does not intercept, who will? Reasons like this is why the youth hates to work because people like her who have no power in life, loves to over kill the minor position she is in.
-
June 2023 by lindsay nehra
From from the parking at the beginning of your trip all the way to the very end returning your cart, this is a pretty terrible experience. There is a high probability you will leave very frustrated and annoyed.This Kroger really needs to be completely redone, an overhaul. The parking lot is horrible, there is never a working cashier it is all self-checkout 100% and half the time they don't work and you will stand there for an additional 15 to 20 minutes Burton associate to fix your scanner. And because the parking lot is so horrible there are no cartholders which is not the end of the world to walk your cart back however after you've wasted an additional 20 minutes waiting because the machines don't work and you're running late you don't have time to run the cart back.