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November 2021 by Dana C.
Pharmacy personnel at this location were unhelpful, incompetent, and discriminatory. I scheduled a vaccine booster appointment here on 11/19. The self-hating Black female receptionist took a very long time registering me before asking whether I had my insurance card. I only had my DL and vaccine card, so I went out to my car to get it. She then took another 15 minutes fiddling with the mouse and the pharmacy computer. Next, a coworker came over to help her, and they whisper in front of me while waving my insurance card back and forth. Finally I ask if there was an issue, and they said that they couldn't find my information in the system to bill the shot, and basically denied me a free booster shot. They told me I brought the wrong info, when the Walgreens website and appointment confirmation clearly states: "Please bring the following to your appointment: Your medical and/or pharmacy benefit insurance card or Medicare card (if applicable). A copy of your COVID-19 Vaccination Record Card. If you don't have it, a pharmacy team member can help you when you arrive." The second coworker became very dismissive and patronizing, so I asked to speak to someone else. An older woman who was administering the shots and who I assume was a manager came over and gave me the same spiel: that a medical card doesn't work at the pharmacy, and that I couldn't get a booster shot without a prescription benefits card." At this point, a long queue had built up in the pharmacy line, and it was incredibly demeaning to be a Black woman who was denied a free booster shot in a room full of white people (discounting the incompetent Black receptionist the other employees abandon at the register). I believe I was unfairly discriminated against, and that the 3 pharmacy employees I interacted with were not actually trying to help me at any point during my visit. What should have been a 30-40 minute visit before work turned into a 50 minute waste of my time. I will be filing formal complaints with Walgreens as well as the BBB to ensure these folks are held accountable, and will never visit this Walgreens again (it was better off as a Borders Bookstore).
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August 2021 by Amy T.
Doing my vaccinations here because they do on Sundays (and 7 days a week). The staff i dealt with were all very friendly and helpful. I was more worried about the needle which i didn't even feel so i worried for nothing. Chris gave me my shot and he was friendly and quick. I haven't used this Walgreens in a long time except pharmacy but i will use more they have a new staff it seems thats super friendly and the store is very clean. Lots of ho end makeup too. I'll be back for the 2nd dose soon.
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January 2021 by Kristen C.
The photo department at this Walgreens is terrible. I did an online order for a framed image. Walgreens provides next day photo services. I selected the 10am completion time for my order and it stated it was completed. I went to pick it up at 7:30am and they couldn't locate it, when they. finally found it the order had not been completed. I wait half an hour for them to complete my ONE frame. They decided to use my already late order as a time to teach another worker how to do it (Poor decision) . I patiently waited only to find that the completed the order incorrectly and now after waiting 30min they would need to take it apart and start over. considering it should have been ready by 10am and it wasn't, and then I waited an additional 30min I asked for the manager. She was already aware my order wasn't completed timely and offered no condolences. When she was made aware that after waiting it was incorrect she still offered no condolences and stated it probably wouldn't be ready the next day either because the photo girl was leaving soon. She was not apologetic at all, she actually didn't seem to care. The manager was Megan. I ended up leaving without my order because their customer service was terrible and I wasn't willing to wait longer. I will also be complaining to corporate.
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May 2020 by Paul S.
The worst. Unfriendly, waste your time, just terrible people working at this pharmacy... No clue how they have five stars, it must be the employees who work there... Stay away. I am talking about their actual pharmacy.
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May 2019 by Michelle D.
I love this store! It reminds me of the ones in big cities! Spotless, and their beauty department is so amazing. Staff is super friendly too!
