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February 2024 by Elizabeth Jones
Ramona was extremely knowledgeable and I would recommend requesting her services. Not only did she help me print my documents correctly, Ramona also was kind, joyful, and a true pleasure to work with. She was devoted to making sure that my resume was printed perfectly !!! Ramona is a valuable asset to the FedEx Office Birmingham location.
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January 2024 by Deborah Bogle
The FedEx staff and Managers at this FedEx site are ALL steller regarding their customer service skills being implemented such as helpfulness, quickness, accuracy and efficiency in getting my packages ready to ship, friendliness, and positive attitude. I also like how the staff gets along so well with each other and helps each other out, especially when there is an onslot of customers, a new staff person, and the daily deadline time for FedEx Ground and Express package pick-up for shipping all of the customers' packages is nearing. The staff take their jobs seriously, along with the needs of their customers. Yet, there is also a "lightness", friendliness and easability among the staff, which seems and feels that they really do like each other and their customer service jobs! I have observed, and personally experienced, time and time again, the staff and Managers continually going above and beyond the needs of their customers. I would highly recommend use of this FedEx site for all of your FedEx needs and usage. I truly feel that 6 stars, ⭐️⭐️⭐️⭐️⭐️⭐️, are warranted for the rating of this FedEx hub at 14 Mile Rd and Woodward Ave. I actually look forward to going there! I do all my FedEx business at this FedEx site and ALWAYS leave with a positive, secure feeling regarding my customer service experience and the shipment of my packages! A big shout out of "thank you" to all the staff at this full service FedEx site! May 2024 be your best year yet!! ?? ?A very happy and satisfied customer,Deborah Bogle, OwnerHelping Hearts Heal, LLC
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December 2023 by Darin Johnson
First time having something prepared for shipment and was shocked at how Jen treated my vintage poster like it was her own. Even more shocking was the cost. about $15 to bubble wrap and box everything up seemed like a deal!
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November 2023 by Matthew Grushky
Second time shipping with this particular location and I am amazed at the care and time taken to package my items. Jim was very helpful, very kind and took great lengths to secure my package together. 10/10 recommend this location. Special shoutout to Jen who helped me a week or so ago. Excellent team, friendly and patient! Will be using this location for all my shipping and packing needs from here on out.
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November 2023 by Michelle Celani
Amazing location! Very helpful and accommodating staff. I ordered things online to print at this location and they were complete before the pick up time. Highly recommend! John was very accommodating with my order requests.
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October 2023 by fleurdecactus
Shaun and Ramona are the best staff ever. They are nice and patient. Definitely a place to go to print on self service. They helped you use the machine even when you are totally clueless
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October 2023 by Jane Ziecik
So many people working there every time I stop in, so slow to get any service completed.
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June 2023 by Joel Fredrickson
Won’t come back here, pretty impressive how unhelpful they are. Makes me never want to use fedex ever again.
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April 2023 by Barbara L.
Sometimes very crowded but line moves fast. Work is done right. Employees work very hard but seem to really like their job. I don't like crowds but I always return because of workers who care.
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March 2023 by Geralyn Gaines
Edmund was so great! He was upbeat, informative, and efficient. Great experience. Will return!
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February 2023 by S O
Edmund was very friendly and speedy with my Canvas card pickup. He was very informative on other printing projects.
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January 2023 by Kikis23
THIS IS THE ONE! I feel obligated to share my experience at this FedEx office today. I want to start by saying that I own a small business and I was coming in today to print out a couple demonstration cards that are later to be set for photos. I got the opportunity to work with Cherri and let me tell you, from now on I will only go through FedEx for all of my business documents. Having an idea as a entrepreneur and taking it from the computer to real life is one of the most exciting moments ever. I’m just glad that along in that journey I had someone who was knowledgeable about every aspect in assisting me with this process at FedEx. Cherri not only helped me construct my documents properly, but she went above and beyond my expectations all while keeping a open line of communication while doing my documents. Her customer service speaks volumes and it was my pleasure to work with her today. I most definitely WILL BE BACK!
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November 2022 by Cayla H.
The bald man there is very aggressive. This is not my normal location and I will not be returning. He was very rude from the start.
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October 2022 by Carolyn C.
Since my last review, this FedEx location has improved immensely with all of its services. Parking is still a tad overcrowded at times. However, that is not the store's fault.
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August 2022 by Tanya T
Super fast and super easy. The clerk was friendly and answered my questions. She had me in and out in no time.