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September 2023 by Tony Kowalewski
Full transparency, I do not conduct business with this location but do use AAA Home and Auto Insurance. Earlier this week, I had to file a claim due to a tree hitting our house during severe weather. Roughly 1 hour after filing a claim, i received an email from AAA soliciting additional business from me, which as one can imagine does not sit well when this coincides with an already dizzying situation. After all this, i have to give a shout out to Carolyn Jackson. She handled a very frustrated human with perfection and deserves the kudos owed.
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June 2023 by Rick Boyd
Prompt, efficient service. Thank You!
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May 2023 by Akhil Amarnath
Worst Customer experience and if you are looking for any service please go else where and the managers Hardly work there.
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January 2023 by Sarmad Khemmoro
AAA with out passport pic equipment working. Why they open? Useless and made me very unhappy driving 10 miles one way to tell me I need to go other office.
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October 2022 by Gabe Jackson
This company is an absolute joke. No amount of “being nice” on the phone will get you anywhere. You plebs are gonna pay for your insurance and that’s that! Even if AAA doesn’t cover you anymore, you’re gonna get bills
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September 2022 by Hope Krakowski
Parking available in back. Very nice office & helpful staff.
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September 2022 by Paula Tobar
Very smooth and expedient visit to get International Driving Permits. They took our passport photos as well for the permits.
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August 2022 by Eve Hyde
I wish I could give them zero stars. No one helped us. After about 30 minutes of waiting, my husband called the 800 number and did everything by phone while we still sat there. When he was done, there was still no one that helped in any way.
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April 2022 by Alireza Kamali
The customer service is pretty bad. If you run into an issue with them good luck with everything because they will simply say we cant help. Horrible.
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April 2022 by Kenneth Wong
Very good customer service. You gotta be a member to get service.
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March 2022 by Joe Troy
Office was supposed to open at 8:30, got there at about 8:35 and the doors were locked. Got back in the car and started to drive away. Decided to call them and someone answered. Asked them what time they opened and they said 8:30. Asked why the door was locked and the answer was 'I think someone is opening it now'. Went back and was able to take care of my business.
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March 2022 by TJ W.
If you need the best auto, home or life insurance rates get in touch with Shar Ron White at the AAA Birmingham, Mi location. She is the nicest and the most patient agent I have ever met. Very informative.
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March 2022 by Nate Thurman
The service was good and on time
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February 2022 by Niya Helton
I highly recommend LaShon Scott! If you're thinking about becoming a AAA member, be sure to ask for her. She will definitely take care of you!
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February 2022 by Jeffrey D.
Please ask for Patricia Chmielewski AAA travel agent. Our vacation was wonderful and we can not thank her enough!! . She did a phenomenal job putting our Hawaii trip together. She was always available for us. Very experienced
