8:30AM - 5:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“Jenn at this branch is wonderful. Competent, friendly, customer service oriented ALL THE WAY. I wish they could use her to train the garbage that is at the Troy USPS. That is the worst Post Office in Michigan. This one is a breath of fresh air.”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“I had to rewrite this review because the reason I walked past 2 other Post offices were reviews about Jade. She was outstanding with her knowledge about passport documents and helped me through the process. I recently had a problem with a package I sent and I was a little hesitant. Everything went well. Denise the manager is looking into the package for me. Jade and Denise were awesome. Thank you both for your help.Tom”
“I've been coming here on and off since I started my job that's about a mile from this post office. We use it a lot because we send stuff out certified and use a few other services like other human beings that go to the post office. For starters, the place is almost always clean and well stocked. It's not the biggest or baddest post office, but this one seems to have it together, considering what it is. The lines are never terribly long and the ladies here that wait on me are quick and efficient. Recently, they had their drive up mail box replaced. It was rusty and in terrible shape. I hated using it, and am glad to see a new one on the curb. There is a parking lot here, but its tight and your better off parking on the curb. Making a left out of here can be downright dangerous at times because the stoplight is always on blinking red and the cars parked on the street block your view of people coming at you. There is a few downsides to this place but I will only discuss the one big one that has only caused me grief once. They do not accept packages here for whatever reason, and send you to the main post office off Fenkel. I have no idea why this is. I've seen a few patrons get a little crazy over it and it wasn't pretty. I've only been to the Fenkel location once, and it's a super nice updated facility, about 3 miles away. Overall, it's an alright place and the staff is super friendly and nice. Will continue to return here as long as I work on this side of town.”
“The ladies at this location have always greeted me with a smile and often by name. I'm in there during business hours 3 or 4 times a month for the last 7 years and they appear to be hardworking. In that time, I've never felt like I needed to post a negative review so when I was looking for their operating hours it occurred that I should post this positive review.The only reason it didn't get 5 stars is because I hate parking. The meters out front are horrible because it's not possible to run in & out without dorms more than pocket change. The saving grace is that you can park in the deck without paying but sometimes finding a spot can be tricky.”
8:30AM - 5PM
28211 Southfield Rd, Lathrup Village
Post Offices
“First of all, I need to explain the 5 stars because there is no doubt that this location has had, and still has; the same condescending, hating-life, inconsiderate, person employed at the Lathrup Village Post Office.Why the 5 stars then? Due to the new bright light named Jasmyne. She's professional, kind, quick and patient. She doesn't raise her voice, she doesn't treat customers like they aren't worth her time. She's a pleasant woman who does her job well. Say "Hi" to Jasmyne with a smile. She deserves your best you!”
“I was lucky enough to get Paulette at the counter today. I was express mailing a passport application. She was very knowledgeable about the process and I was on my way in 10 minutes. She never lost her patience; a real cool cucumber!Thanks so much!”
“The four stars are for the hard working mail carrier. Today, she said to me that someone called and complained about my package that required a signature. No big deal right? I would never call and complain about something that isn't her fault. I just have to tell you that neither my husband or I called.”
“Dropped something in a receptacle. Forgot to put a stamp. Time sensitive. Called the 2844 Livernois USPS. Cree got on the phone, called Maria (mail lady) had her come to the site to open it up, find my envelope, and let me affix my stamps. USPS >>>> UPS, they go the extra mile.”
“I think the staff at the Madison Heights branch are awesome. I've lived her for about 5 years and I've never had any real issues with mail delivery or employee attitudes. Whenever I need to go in, everyone so far has been fast, kind and helpful.”
9:30AM - 5:30PM
2211 S Telegraph Rd, Bloomfield Hills
Post Offices
“I went in today for passport appointment, was helped a gentleman named Wes he has long white hair, also another Islamic gentleman. Very nice staff I was in and out in 10 minutes.”
“I wish all of the counter clerks worked like they liked their jobs. They can be nice/nasty with the way they talk to customers. Walking away when you walk to the counter. Ugh!!!!”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“The absolute very best U S Postal experience ever. The employees were gentlemen, courteous, helpful and efficient. They exceeded my expectations. I hesitated to go on a Saturday because I thought it would be a long experience. I was glad I went anyway. I was in and out quickly on to the rest of my errands.Thank youA thousand million times.Th”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“Thank you miss lady for going Beyond the counter to see if I had any mail even though you're line was 10 people long thank you. For the great customer service”
“I went to this location to pick up a package and the way the line was ran was very efficient. The line was long but it moved fairly quickly. The employee and her manager who assisted me were very friendly. I live close by so I’ll be going to this location moving forward.”
“Needed to mail a card. I had to ask for tape because the Hallmark card would not seal. The clerk informed me that she would have to charge me extra because of the shape of the card. (Square). She was very nice, she had to put the zip code on for me.”
“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”
“This Highland Park location I haven't visited since 2019.The clerks are professional and helpful...This post ofc sometimes don't have a variety of stamps but I pick what is available...”
“Came in today to mail out some business mailers and Venus was so nice and helpful. I came early afternoon so there wasn’t a line. I ended up coming back later on that day and she remembered me and helped me again. I also had the pleasure of being assisted by Cydia, who chatted with me about her granddaughters. Those ladies made me day.If your in the area and need to mail something, this is your place.”
“Had a package misdelivered at my complex, thankfully the employees were very helpful in getting it sorted out and I had my package very shortly after talking to them.”
“Staff are knowledgeable and patient. I’ve never experienced a long wait time here, which is rare for a USPS store. Parking is made easy. Thanks for everything y’all do! Your neighbors appreciate you!”
“Great customer service, but be very careful driving up the driveway just to get in the parking lot. The driveway just messed up my bumper. Best to park on the street if you don't have a truck, so you won't take a chance in ruining your vehicle.”
“Great service every time I’ve needed their service they work long and hard at this post office they could use more help but I’ve only waited awhile when there were only 2 clerks working one on a passport and the other on a large package mailing. The . Clerks are always pleasant here.”
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“Doesn’t really seem to be advertised from the street I suggest you follow your navigation closely. Not sure what the story is with parking. I parked on the side of the street in front of someones home not sure if that’s except-able but I was quick. Highly recommend this location my visit was fast and staff were professional and extremely helpful. Thank you!”