-
November 2023 by Razerbee
They're always able to help me out quickly whenever I have an issue!
-
August 2023 by Diane Bruglio
Everyone friendly and accommodating. Great credit union
-
August 2023 by Andre Patton
This Credit Union has been the most wonderful experience I've ever had with a financial institution! The staff as a WHOLE HAVE BEEN NOTHING LESS THAN OUTSTANDING, the kindness, sincerity, courtesy that I've been extended EVERYTIME I come in is second to none, as well as when I call in I receive the same service, my most recent experience at the Berkley location was outstanding, Kevin has always been an amazing guy to deal with, I love the staff here!
-
July 2023 by Mahmoud Al- nsour
The best banking you can get. I have been with them for personal and business needs. Outstanding staff and processes. It is exemplary to all banks including the nation wide ones. Everything can be done smoothly and easily.
-
June 2023 by Earl Jones
I joined the Oakland University credit union years ago. I am a regular user of tge credit union and have had great experiences. I also have an account at a local bank but would rate MSUCU far superior to the bank.
-
June 2023 by Dan K
Never had an issue. I wouldn't go anywhere else to do my banking.
-
May 2023 by Hefner Hugh
They racially profile you. If you’re black they give you a hard time unless your white I rather just deal with them over the phone because at this branch it’s ridiculous.
-
May 2023 by Naomi Moore
Very rude not very military friendly at all have made life very difficult for me.
-
March 2023 by Diamond C.
GO GREEN! Just don't go to this bank. They lack branches which makes it inconvenient if you live in Detroit.The people who work in customer service are extremely incompetent. I had a checking, savings, credit card and an auto loan there and decided I didn't want to bank there anymore. As a punishment they revoked my access to paying off my car online, seeing my payment statements and balances on my auto loan.I had to call every month to pay and get updated on the new balance and confirm they received it and deal with children who always have different answers because none of them have been trained to know the same information.The people in the Berkeley Branch are decent people who thought it was ludicrous that my access was revoked (I literally couldn't log into the site) all because I didn't want my hard earned money to be kept there despite being a loyal customer and paying my auto loan on time. They weren't able to help but agreed it was ridiculous.
-
March 2023 by gabriella barthlow
Clean and fast service organized and customer driven
-
December 2022 by Leslie Benson
While MSU Federal Credit Union markets itself as an inclusive and revolutionary banking system, that's far from accurate. The Berkley branch, seems to be particularly problematic. They may need to consider a Diversity Equity Inclusion initiative, with full participation and education of their staff. My loved one was also profiled today. The horrid, rude and shrewd agent was dismissive and non engaging the entire time. And get this...my relative IS A MSU ALUMNI w/ over 4 years of solid, progressive work experience and a decent credit score. The atrocious loan agent, she's the face of MSU Federal Credit Union for me now. And that's tragic.
-
October 2022 by Chantell Brown
If I could do 0 stars i would. I was racially profiled at MSU. After getting told by an black male that I could open an account & get an auto loan with this proof also he wrote everything I needed. I came back the next day. The lady says NO you need to try back in 6 months for an auto loan & account! I went to Community Choice the same day & got APPROVED! The lady at MSU wouldn't even process my application. She told me no I couldn't get an account or loan !! Please avoid this place. You have different people telling you different things. I find it odd a black person told me YES !! But the other said NO & gave me no chance at all. Very dismissive!!! But thankfully COMMUNITY CHOICE took good care of me !
-
October 2022 by George Middlebrook
Always a friendly place of business. The building is extremely clean. Great customer service. Highly recommended!!
-
August 2022 by M S
I have been with MSUFCU since 2003! I have moved to a few different states and even out of the country for up to a year at a time and they were my primary financial institution. You literally can bank from anywhere in the world! I have only received top notch service and they are always polite and professional.Bill pay services are fantastic and a great way to have all your payments in a easy to use format. It is also possible to see past payment amounts.You can deposit checks using e-deposit with no need to go to a bank. It’s done using your mobile device.The rates seem competitive and I have yet to have any early payment penalties. I use electronic checking and never have account fees.I highly recommend them and know from other credit unions that they are at the top of the lot!
-
July 2022 by Karen C.
Have belonged to several credit unions and banks and consolidated mostly to MSU because if their service & Products. Been a member for 10+ years and including mortgage and credit cards. Now they' have a few offices state wide including Berkley but I've used them remotely very easily. Their on line,chat and telephone support are solid. Their atm network helped when my former Credit unions cards weren't supported fee free by others. And their staff offered options to help me save on my mortgage and are competitive if not better than most. It's definitely worth checking them out