“You had a respectful young and intelligent customer representative that help me to get all my phones switched over and running and she done it all with a beautiful attitude! I believe she was about 19 years old I wish I could remember her name, she was outstanding!”
10AM - 7PM
139 S Telegraph Rd, Pontiac
Mobile Phones
“Just took my iPhone 12 Pro Max here for a back screen repair and left very happy. Looks like a brand new phone! Also bought a case and screen protector and they’re honestly better than my old ones.”
“The only reason I'm doing this review is because this business exceeded my expectations! My laptop work faster than I remember and the price $ wasn't over the top!Thank you very much will always be a loyal customer”
“I came in with a busted phone, and I left with a brand new phone and a lower monthly payment. John helped me get proper trade-in value for my old iPhone and upgrade to an iPhone 15 Pro, helped with a new phone case and screen protector, and got all of my data transferred over to the new phone promptly.”
“Nahid He was so nice he waited on me as he was about to close the store he stood outside and made sure I got to the store. Fixed my phone quickly and gave me a discount he is best in Warren”
“Excellent, clean, and professional work environment. Staff was friendly and helped me with any questions from my new phone to even setting up autopay on my account. Sales rep Ivan helped me out and made sure my process was fast and easy.”
“My experience at Plymouth in Evergreen, The sales, representative Nick, he was outstanding the operating in the spirit of excellence with integrity, honesty, politeness, Great customer courtesy . Sales reps like him and duplicator him-thank you very grateful for Metro located Plymouth,Evergreen!!!!!”
“Got my settlement check, called around to many other check cashing places and they all wanted to charge me an insane price. Called grand river check cashing and the had me come inside a private room and got me cashed out same day and cheaper than everyone else!”
10AM - 7PM
20503 Dequindre St, Detroit
Mobile Phones
“Best iPhone fix place in the city. I fired ifix a year ago and ain’t been back since. 5 stars , 10 if I could. Quick fast and reliable. Every location I have been to so far , much love !”
“Anthony is great ! Seem to always find the right solution to solve the problems I was having with my phone and not just my phone but tech products as an whole. Definitely recommended!!”
“Awesome customer service! Very detailed and thorough with assisting me with my phone issues. Also, provided information on how to keep my phone working well.Store clean. Products in-store well stocked.Very customer service oriented!This is my 2nd time visiting this store as the customer service is always top-notch!Very much worth the drive!”
“I had an amazing experience with Ronnie. He waited with me very patiently and provided an excellent solution. I was able to walk out the store with an active phone! Best customer service hands down.”
“Mark was very helpful and patient with me he help me transfer back to Metro when I first Git my phone number I was with Metro had my number over 25 years and Thanks to him I didn’t loose my number Thank You Mark.❤️?”
“Devin is a true asset to the ATT organization!! I recently lost my mother and was looking to switch the phone and internet service out of her name. It was an emotional task to begin with and I had went to two other Att stores that displayed extreme a lack of providing a basic level of assistance. As a final attempt I called the Birmingham location and Devin took my call and told me he would absolutely help me get the account settled. When I arrived he took the time to apologize for how I was treated at the other two locations and assured me that he would be able to assist. The main take away is that he could tell I was distressed trying to complete this business on behalf of my deceased mother and he was amazingly kind to me. As we spoke while this service was being switched over I mentioned how much I loved Earth, Wind and Fire and he steamed a EWF song for me on the stores music system! I wish I could duplicate his level of service and attention to the smallest detail and put him everywhere I conduct business. Thank you again Devin, you are a rare Gem!!”
10AM - 8PM
2109 W South Blvd, Troy
Mobile Phones
“Wow! Marcus went well above and beyond to help me get my new plan. It was painless on my end. Because of Marcus, I'll make sure to tell everyone how verizon in Troy is the place to go for all of your mobile needs.”
“Oh my gosh James is soon awesome! The store is so clean and fresh. This is what Boost Mobile is supposed to be. Take note little boys. This is a real man's store.”
8:30AM - 7PM
35050 Mound Rd, Sterling Heights
Mobile Phones
“Upgraded through ATT. Had to turn in my wife’s IPhone 11. ATT store found it had a crack on the back glass. They wanted to take off $350 from of the $700 credit they were giving us. Came here - heard about them from a friend - saved hundreds of dollars. That’s $$$ that stays in MY pocket.Couldn’t be happier.Yes I recommend!”
“First off , I stoped by the metro by t Mobil store the one on 8 mile and Southfield to purchase a new phone found out that the store was closed without any Notification to there customers also noticed that it’s no longer METRO BY T MOBIL Store anymore they have a new signs and the Metro signs are gone over night I guess because I pass by this location every day and that’s my main one to pay my bill. I searched other metro by t Mobil stores and saw that this location had some really good reviews. The two customer service representative that was there were absolutely fantastic! They greeted every customer that walk in and were so incredibly helpful.Wes the Manager Who help me out the most was very patient and informative he walked me through everything helped me set things up and showed me the best options when getting my new phone. It was worth the trip there and I will be making future purchases from this location I have already recommended this location to family and friends because I know they’ll be treated the exact same way I was.”
“I was recommended to come to this Metro by T Mobile location from a family member. Mario and his staff are awesome. They are very professional, helpful, kind, and listen to your concerns. I have purchased 2 great 5g cell phones and was given a free tablet that I love. Mario will work with you and his customer service is excellent. I would definitely recommend this Metro by T Mobile to my family, friends, and future customers. Thank you Mario!!”
“Walked in the store so sad cause my SIM has not been reading but I met the manager who was super freaking cool and super informative. I was so devastated I could not grab the 15 at another store but he educated me on the difference between the 12 and 13 and I am extremely happily leaving this store with my new iPhone 12! Will make this my favorite store near work! ?”
“Thanks for the fast service Alex. I really appreciate your help and advice. Although the phone wasn’t repairable I appreciate his honesty and level of professionalism. Every time I’m on the west side of Detroit I’m going to stop by for a deal!”
10AM - 8PM
322 S Main St, Royal Oak
Mobile Phones
“Mahim is the best! Very knowledgable and patient! He walked me thru my new phone and answered all of my petty questions! He didnt want me to leave without me being fully satisfied and educated on mt new phone! Very pleasant young man!”
“The agents at this AT&T store are very polite, knowledgeable and customer support oriented. One of them whose name is Nick was just awesome. He answered my questions, helped troubleshoot and resolve the messy device and account issues that I had. Highly recommend this corporate store!”
“I had a very positive experience today with an incredibly patient, transparent, and well spoken and educated employee. I came in having issues with my iPhone and Jawan was very helpful in getting me setup with a new upgrade. He was very thorough in explaining the money saved during my upgrade, and for once, I felt as though I wasn't being taken advantage of when upgrading. I highly recommend anyone having troubles with their mobile device to visit Jawan at Verizon in Crosswinds plaza, he will take care of all your needs!”
“My car usb to usb-c was giving me a hard time connecting android Auto. I'm glad I went there and got high-quality cable. Seems sturdy and connecting perfectly!”
10AM - 7PM
19551 Plymouth Rd, Detroit
Mobile Phones
“Lost my phone at a fight party this weekend and this place was able to get me right with a like new iPhone 8 Plus..glad I came to them instead of paying tons with my carrier....Thanks Raleen!”
“For some reason my mom wasn't getting my text. We were at a dead end because her phone carrier tried and couldn't even help us. My mom was defeated and frustrated as she's elderly and of course needs to text me. Well my parents and I were riding down Telegraph and I mentioned that I heard so many great things about FONE FIXERS!!! My mom says let's go in there and see if they can help. I told her they wouldn't as they don't have time for that. BOY WAS I WRONG!!!! SAM AND ALEX GREETED US WITH THE BIGGEST SMILES AND SAID THEY WOULD BE MORE THAN HAPPY TO SEE IF THEY CAN FIX THE ISSUE! WITHIN MINUTES THEY FOUND THE PROBLEM!!!!!! WE WERE SO GRATEFUL!!!!! FONE FIXERS ARE NOT JUST HANDSOME MEN? THEY KNOW WHAT THEY ARE DOING!!! If you're having an issue with your phone go see SAM AND ALEX!!! They will at the very least try to help!!!! YOU WILL THANK ME LATER ”
10AM - 7PM
15690 Joy Rd, Detroit
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“Courtney was fabulous and very helpful today. It was a pleasure to see a manager who actually cares and thorough! Thank you so much. I should go back and the tablet.”