Banks in Bay City, MI

27 locations found near Bay City
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“The Financial Edge app is the WORST app I've ever used! It boots me off SUPER fast and even while I was on the app trying to send messages with "Ben"! I was typing as fast as I could because it kept booting me off right when I was typing! Its been like this for a long time. You don't even have to be idle and it still boots me off! I just tried to use it again and I got booted off over 10 times in 10 minutes. I kept typing as fast as I could because it kept booting me off right while I was typing! The app has glitches and it needs to be checked out and fixed. Theres no way I can successfully use it to try to complete a transaction because of how fast it boots me off. I was NOT idle even for a second and I was trying to do things as fast as I could without stopping but it didn't matter I still kept getting booted off and even every time I tried to type messages in the chat section. Like I said this is the worst app I have ever used and I've used many, many apps so I can honestly say and truthfully say that the app is terrible! Plus to make sure it was not my cell phone causing it I tried using the app on other phones and the same thing kept happening. Please fix this app because the app is useless the way it is and is impossible to try to use. But otherwise Financial Edge is a great credit union and me and my husband each have our own separate accounts here and other family members are also members. But the service is fantastic and the bank tellers are all very friendly. I highly recommend Financial Edge and encourage others to become a member. But the app is another story...I gave 5 stars because I love being a Financial Edge member but if I had to rate the app I would give the app only 1 star. The only thing that is good about the app is I can get my balance without logging in.and I really like that about the app. But when I'm logged in to the app that's a whole different story. If it would not log me off every 20 to 30 seconds and better yet if it wouldn't log me off nonstop then it would be a perfect app but sadly it's got some serious glitches; issues. ...please fix it. Also it would be so helpful, once the app gets fixed so I can stay on long enough to make a transaction and not get booted if I could make deposits to my Financial edge account using my social security and my disability debit cards. That would be wonderful; perfect because then I could deposit much more money into my account. It would be especially helpful because I cant drive and it's hard for me to get to the financial edge credit union but if I could use the app to deposit money like I said from my social security debit card I would be able to put much more money into my account. I feel bad complaining about the app but it does have serious glitches and to make sure it wasnt my cellphone causing the problem I used 2 other cell phones and the same thing happened on all three phones. Anyways Financial edge is a wonderful institution and I'm happy to be a member! All of the tellers are very friendly too!”

4.3 Superb47 Reviews

“The staff at Credit Union Plus are very good. They are highly knowledgeable and have provided me with great advice over the years which has been extremely helpful.”

4.7 Superb18 Reviews

“I am a member service representative at Jolt on Euclid. I have been with the company since 2019 and couldn't have asked for a better place to work and bank! My personal experience has been great. I LOVE my job and helping our members learn and grow every day! My personal financial health has skyrocketed and I budget SO much better by using sub shares! I now feel confident and in control of my finances!Jolt is opening a new branch in Midland, my hometown, this spring 2023!We have a Christian background, as the previous name was Catholic Federal Credit Union. Since changing the name to Jolt Credit Union, which allowed us to change our charter, we have made great growth and expect to be around for many more generations to come! Changing the name & charter allowed the financial institution to broaden the field of membership; aka broadening the criteria to open accounts to be more accessible for MORE people from all walks of life and locations!Jolt has great Kasasa products that are free with cash back rewards & more, that literally pays you for being an active member! Jolt's team works together to find solutions to help members get the best service and financial growth by educating, assisting and providing resources that support financial growth opportunities! If you have ever had a negative experience with us, I would first ask if you came inside to handle it directly, or got assistance further before allowing it to leave a bad taste in your mouth? Then I would urge you to remember that we're all human. Maybe the situation wasn't fully understood by either you or the person helping you. If you didn't go in...how could Jolt have fixed it or given better education to you to help guide you into better understanding of the "why it happened thar way"? I say this because so many times, I have worked with an extremely upset or frustrated member and I maintained patience while understanding that their frustration isn't with me, but the situation itself, and most of the time it is just not knowing or understanding the way products or services work. I have found so many ways to help them gain understanding, get to a solution, and move forward from the situation with a better attitude in the end. I take my time to hear them out and I hope anyone who has issues will take their time to come in and try to find solutions before choosing to leave, or bashing not only Jolt, but ANY company.A member told me today "if you don't learn history, you'll repeat it". So take time to help us and to help you learn from any mistakes so that we may all continue to grow in all areas.❤Many blessings,Taylore L”

4.6 Superb21 Reviews

“Went into the Bay city branch yesterday to do a couple transactions and was greeted by a very knowledgeable teller and I believe her manager, with which whom was fantastic! I highly recommend to do all your banking with these wonderful people!”

4.6 Superb18 Reviews

“Having an account here is great, but I am soooo frustrated that their debit cards don’t have tap to pay and they aren’t compatible with Apple Pay. This is 2023, and not being able to access my card electronically, is making me consider switching to a different CU. Their service is kind and helpful, but I’m not sure that makes up for the technology gap.”

4.3 Superb26 Reviews

“We have belonged to this credit union for many years. They have been great. The employees make us feel valued! I feel the customer service is top notch! The loan department is very professional and helpful with our needs. We are very happy here!”

4.1 Good17 Reviews

“My husband and I needed a new furnace and it was during the cold months. Megan was very quick to respond to my emails in helping us try and get approved for a loan. She was so helpful in answering any Qs we had and was very efficient and sweet. If anyone is in need of a loan of any kind, I would recommend to go and see her! Thank you again Megan!!”

3.6 Good21 Reviews

“Super easy institution to bank with, they respect the need to have a say in your banking needs and provide a lot of extra positive supports. Staff are wonderful and ready to help with any issues. Love the online app.”

4 Good5 Reviews

“Great Location I use it every week, But Its unfortunate most people dont listen to the sign in front of the 2 parking spots out front. When i have to use the ATM and nobody is inside the bank and all the spots are taken kinda annoying..”

4 Good4 Reviews

“I had a great experience with Jessica, the teller at Copoco. She was so kind ,pleasant and professional. I usually bank online or call in. I'm so glad I went in today. 5 stars Jessica! You Rock!! keep up the great work P.S. 25yrs at this bank”

3.7 Good7 Reviews

“I love being a part of Wildfire Credit Union. They are always so friendly and helpful. One of the employees (Josh) is super helpful and very friendly. When I needed help applying for a loan he was always answering my questions and was never pushy in any part of my interactions with him. I would 100% recommend Wildfire Credit Union.”

3.4 Good34 Reviews

“I came here cuz I forgot to before I left town. I was surprised to see the old manager from my local branch! She's amazing and now I'll wait until I'm here to get $ ?”

3.7 Good6 Reviews

“Cody, the loan associate is AWESOME!!! I've had several loans through Financial Plus. Except for the first loan, every other loan I got I was spoken to so disrespectful. Cody is a jewel!”

3.4 Good19 Reviews

“This is the best bank, people actually take the time to get to know you the manager Mark is great! Anytime I have an issue Stephanie always helps me she is fantastic and cares so much about her clients! I have my buisness and personal accounts through there i reccomend it 10x over!!”

3.4 Good11 Reviews

“I have been a member for over 3 years and the lending department, I worked with Jamie in Pinconning, is great. They are fast and helpful and even tried to get me a better rate by refinancing other loans.”

3.2 Average33 Reviews

“We were given excellent customer service- from my initial phone call speaking with Andy, to our appointment with Jonah setting up our accounts. They were considerate answering our questions and very personable. We are new to the area and appreciated all of their assistance. Thank you!”

2.8 Average5 Reviews

“This review is for laken in the loan department at the center rd location…. Where do I start!?! First off I can’t thank you enough for all the help with both my boat and new camper loans. For those that are reading this let me tell ya! On both loans months apart I was sitting in the garage on a Saturday night thinking of things I could do with the family for more memories… I jumped on the bank app applied for a loan and emailed her on a Sunday morning to let her know I had applied and want her to work with my loan. I received a email first thing 9am Monday morning both times letting me know she was going to look at my loan. I’m not rich and I don’t have the best credit but been a member for awhile, and she had me approved by 1030am! If your looking for someone that will treat you right and get the job done please call or email her. She is forsure someone that loves to help and see people enjoy the fun things in life! Once again laken thank you for everything!!! This has been one of our best summers yet because of your hard work! Keep it up ❤️”

2.6 Average46 Reviews

“I had a great experience with Jessica, the teller at Copoco. She was so kind ,pleasant and professional. I usually bank online or call in. I'm so glad I went in today. 5 stars Jessica! You Rock!! keep up the great work P.S. 25yrs at this bank”

2.5 Average47 Reviews

“I don't know what problems the other reviewers have had at this branch but I have been going there since they opened and have had nothing but good service. They bend over backward to be helpful.”

2 Poor19 Reviews

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