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February 2024 by Amy Muller
Great customer service.
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September 2023 by Dan Chapman
You get what you pay for. The folks here have your back, don't bother going anywhere else if you're looking for top quality.
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August 2023 by Travis Hazen
These guys are on top of their game when it comes to service. And they back their products up.
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May 2023 by Stephanie Whitcomb
Totally recommend Nate! Best experience ever.
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April 2023 by Jeannie Blair Kucharek
Went 4 reas ago to get new battery and they put in my car.But now 4 years latter they Don't why!! Some of us ladies don't know how.
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November 2022 by Connie Noteboom
Great personal service. Everyone is respectful and helpful!
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October 2022 by Charles Parker
I ordered a break booster an the wrong one came in so I took the old one up so they can see it an they still got the wrong one !!! 3 times an 2 weeks an still can't find the correct part
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August 2022 by John C.
Service is borderline especially when it involves ordering online. Items 'in stock' according to the website are not instock in the store. Then refunds are needed but CCAP has managed to screw that up also. The manager blames ONLINE services for all problems. I don't care who is at fault - if I order something and told to pick it up and then I have to go somewhere else anyway, I will just go somewhere else anyway. I will use when there are no better options of equal value in price, quality and warranty . Oh, and by the way, NAPA will remove critical reviews posted on their website to make people think they more perfect than is actually true.
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August 2022 by John Carter
What ever you do, don't pick up online orders at this store. Three times, three issues. The last one, although online said in stock - it was not. They said they would give me a credit and to give them the card it was charged to. It was charged to paypal online. So they said they would give me cash. They did. HOWEVER, they turned around and added a second charge to the order to paypal so I still ended up paying for something I never received. Plus, the order online and ready in 30 minutes - this is also the second time it was NOT ready in over an hour before I arrived and I had to wait while they pulled the parts.I will still order NAPA, just ship to address from the Illinois warehouse and leave Cereal City out of it.
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July 2022 by john akers
They are always onto of all our needs. Free delivery helps on ordered parts. Thank you.
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May 2022 by Zeke Zyphur
Sold my sister the wrong part. Staff was very friendly though when I took it back
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May 2022 by Haley Brown
Great store to find just about anything automotive related you could ever need!
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February 2022 by ROTO-ROOTER Operated by Bob Hubbard
Between this location and the Athens location, they help us keep our vehicles and equipment in great working condition.
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January 2022 by Anne Williamson
Employees are always awesome and very helpful and respectful
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November 2021 by Kris Cross
Said I picked up a item I never got the chance too
