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March 2024 by Dave Crail
Great customer service will go the extra mile to make you happy, store manager Kathy is a rockstar
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March 2024 by shawn O
Khyrinn in the Battle Creek store was friendly and professional. We felt very comfortable with her as we looked at choices for an anniversary ring. She was patient with us and explained things well to answer all our questions.
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February 2024 by W. James Hidley
My wife Tami and I love Kay Jewelers! We have been doing business with this store since before our marriage!
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February 2024 by Penny Walters
Khyrinn was amazing to work with!!
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January 2024 by Maxine Whitmore
Today I picked up my ring and was so happy to have it back. I asked the lady (wish I knew her name!) For change for a $5 note and she couldn't, but gave me 4 quarters out of her own pocket- to let my kid go on the rides in the mall. She was so kind. Great service, great people. Thank You!
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January 2024 by Ray Ingraham
Very friendly and knowledgeable staff. Fair pricing
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December 2023 by Denise Keithley
I need to share my experience with Kay Jewelers.Kathy at Kay’s in Battle Creek MI is amazing!She took the time to work with me and my husband with “next level” customer service!She is the BEST! She is extremely knowledgeable, patient and kind!I am not quick to make a decision and can change my mind in an instant. She was understanding and even pulled options from other stores!Even when we paid for our purchase and it was set to go for sizing and soldering …(I wanted to change it up)… she responded to my email with grace!This woman pulled a rabbit out of her hat! It was amazing!She understands that some things are made to be for a lifetime! She goes with the flow… with a smile on her face and enthusiasm to match!We couldn’t have asked for a better person to work with. She made us feel like family. And I for one will forever be grateful!Thank you Kathy! Do not change who you are! Kay Jewelers is lucky to have you!
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December 2023 by Mary Tolf
Iva and Bonnie gave me excellent service. They helped me stay in budget find exactly what I wanted!
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October 2023 by Slone Schultz
Khyrinn greeted us immediately and was so helpful with finding a necklace and earrings that would match beautifully with my wedding dress, and all at a great price!
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October 2023 by Robyn Stanley
Kathy and the other ladies are wonderful very helpful and knowledgeable.
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October 2023 by Jacquelyn Blauwkamp
The customer service was amazing! Even though the store was a bit busy, Khyrinn made sure to take the time to answer questions and to let me try on some rings to see what I liked! 10/10 would recommend ?
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October 2023 by Jim Krontz
Khyrinn did an AMAZING job, very professional, helpful, non-pushy yet friendly and informed.
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October 2023 by Todd Robinson
Khyrinn was very helpful and knowledgeable about what i was looking for she was polite and very nice and made it a nice experience to make my purchase
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October 2023 by Troy Fast
Khyrinn was an amazingly sweet and knowledgeable person. Thank you for all the help!
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June 2022 by Shannon Hoskins
Terry was a great help !!!
