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February 2024 by Catherine Magnusson
Absolutely horrible experience. Peggy or Pam (the manager) was condescending, rude, and unhelpful. She approached us with an attitude and essentially refused to help us.Only positive experience was with Jeanette at the register. She greeted us with a smile. She needs to teach her “boss” a thing or two about customer service.
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January 2024 by BOSS LADY
Vegstables always have bugs on then and look old. A lot of stuff is over pricedNeed to be open laterNew store doesn't carry alot of stuff the old one did they no longer have Gordon's bag French toast sticks or chicken wings dingz bone in wings and several other items
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January 2024 by Karin Botimer
Good prices
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January 2024 by Bill Thick, Jr.
Gordon's is awesome for buying in bulk. The Spicy pre-cooled Chicken Wings are really good.
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January 2024 by Matthew
I like the store, but the employees don't treat the customers right.There was a few times I went to the deli and had problems with getting anything from them.The hours at the deli is inconsistent.. sometimes it will close at 7, sometimes 6:45 pm, and today was 6 pm. Even when it is open, it might take awhile to get anything from the deli. I had one time where the employee decides to leave and do another job in the store and the service counter lady took 15 minutes to decide to come help the people waiting.It is a nice store, they just need more training with their employees and staff to help.
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December 2023 by c “!1:1!” edrington
Food looks fresh in few times I have been there. Can get cut meats or cheese from deli.Over Thanksgiving holiday that was only place I could find Sweet Potatoe Pie.Thank you Gordon Foods!
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November 2023 by Jon Cowles
$5 rotisserie chickens can't be beat. Decent deli as well. Always spend more than I planned here.Edit: Rotisserie chickens went up to full price after a few months, so I quit going here.
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September 2023 by Shannon
I love shopping at Gordons. The new store is great; wide roomy aisles with space to grow, and very friendly folks. They're always helpful with any questions I may have, too.
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August 2023 by Jac0tab
Brand new building. Nice smiling service staff. Staff was very knowledgeable and helpful. They got me my order and even let me buy more product so that I wouldn't run out. Very nice selection. The store was very clean. They also have a popcorn stand of sorts with all different flavors of popcorn, so be sure to check it out. If you want to order online first, then go pick it up, and then you will get your order faster. Be sure to check out their deli where they can slice you up all kinds of meats. If you have a restaurant, they even have a cases cave where they sell cases of products (mostly produce) that you can buy if you are ever in a pickle.
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August 2023 by Tina Bickford
I really enjoy GFS. However, tonight was the third time that the deli person didn't acknowledge me, There is also no bell to ring that I saw. As I walked away, i thanked him for his "help". Nothing was said. I go to the customer service counter and when I told him this was the 3rd time that the people say the deli just don't acknowledge you. He just chuckled. This is a simple fix...put a bell.
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August 2023 by Audrey Trotter
Egg salad is really good, and we love to pick up battered mushrooms along with breaded mozzarella sticks.
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July 2023 by John Shafer
Store hours posted as closing at 8:00 p.m.. Deli however is closed at 7:00 p.m. I'm sure this is convenient for the deli employees not so much for the customer who was planning on buying Deli items.
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July 2023 by Rhonda Gregory
This store had the most selection of products and services of the Gordon's I have been to around SW Michigan. They even had a deli and many products available from that department.
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June 2023 by Christine Wentworth
Produce is very good quality at a good price as are all the items here. My family loves the frozen casseroles and dishes especially the pulled pork, vegetable lasagnes, filled shells, Mac & cheese, breakfast casseroles. I can buy bulk eggs here and very good smoked ham. I highly recommend GFS if you’re serving a crowd! The new location is nicely laid out and staff are helpful & friendly.
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May 2023 by Isabel Rodriguez
Seems like the lady working at the cash register can’t stand customers or her job. I’ve never seen an employee so disgraceful and inattentive. Went to check out and she wouldn’t make eye contact with me or my partner and wouldn’t even say hi or make any acknowledgment of us. Didn’t even bother to read the total. And then stood there the entire time on her phone while we were paying. We even tried saying “thank you” for getting our receipt and she wouldn’t say anything or look up from her phone. Someone should be fired or given a good training on customer service and her job.