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February 2024 by Cesar Axel Angulo Castillo
Terrible service
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February 2024 by Camden Thornburgh
Very rude staff and terrible products on shelves, just not good.
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February 2024 by Tristan Gellinger
They threatened to call the police over me trying to trade in my ps3. I really didn't understand what the deal was. Are your employees really this unhinged? Jesus christ
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February 2024 by Jay G
The Fat guy called the cops on me because i brought my girlfriend into the store, horrible guy
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January 2024 by Reviewer AL
Disappointing Experience with GameStopI recently purchased a controller from GameStop, and unfortunately, my experience has left me disappointed. The controller broke within two weeks with basic use, which was particularly disheartening as it was a Christmas gift.When I approached the store for an exchange, I was told that they could only facilitate returns for members after 7 days and up to 30 days for members. Despite calling the manager, the resolution remained the same – no exchange for non-members.This contrasts with the GameStop I remember as a premiere gaming store that prioritized customer satisfaction. It's disheartening to see a shift in their approach. I would advise potential buyers to be cautious and consider other options for their gaming needs.
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January 2024 by llamapi3
Ignore the fake reviews trashing on Steve because of some Youtube video where he was heckled by some virgin vax babies.
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January 2024 by Mitchell Mars
No Gatorade what so ever in this place
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December 2023 by Laser Wolf
They called the cops on me for sneezing
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December 2023 by Jonnel Ruiz
Fat dude is miserably pathetic. Same thing with that fat girl that looks like an albino whale.
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November 2023 by Justin Hernandez
One of the worst employees of any gamestop works here. Guy is super rude and has no chill. Go literally anywhere else.
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October 2023 by Kevin martinez
The big guy at register is hands down the worst most rudest employee ever, he needs to get fired immediately!
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September 2023 by Tony
Store was not open at 11:50 when it was supposed to be open at 10. Guy let us in anyways. Told us they did not have 151 product in yet despite it being advertised on the door as being available today. I’m betting it just was not unpacked yet. This store has issues lately. Can’t order anything for pickup at this location either. I wish I did not renew my power up rewards ?
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September 2023 by T D W
Went to the store to get another nintendo switch (in which I bought had a 2-year extended warranty) the lady that was there said "no that there was nothing she could do that she was not going to honor my warranty...as the conversation went on we ask to speak to the manager and she said no...and then when we asked her name she said leave..get out my store....when we asked for the managers name she told us again to get out if her store or she'll call the police...remind you I went for an exchange....after everything was said in done nothing was resolved....and believe me I could say more but I'll wait and contact my attorney and corporate.
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September 2023 by Mike Kipp
You never know what the real hours are. You pre order a gsme they tell you they are opening early they aren’t open. Then google says they are open at 10 still not open. I preordered 2k24 hoping to get it early enough to download it before work! Was told they open at 9 on launch day! Sat in the parking lot until 11 and said screw it!
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August 2023 by BOSS LADY
Went there to pre order mortal Kombat 1 and get beta, was told the codes would be emailed in 24hours it never came the battle creek location is never open when there supposed to be due to staff shortages, called the one in Kalamazoo and was told the beta codes ran out and they weren't giving it out anymore if it was available it would have been on the receipt. Don't like being lied to will never get my business again and the beta trial ends tomorrow super mad