“I've financed my last 4 vehicle's through InTouch Credit Union. On top of the great rates it's been the level of customer service Basi Patel has provided that keeps me a member. Basi is always polite, helpful and most of all adds zero pressure to the loaning process. I will continue to be a member of ITCU as long as Basi is there to work with. Thank you Basi, keep up the great work and please pass my praise along to Cindy and the rest of your amazing team!”
“Amber within the “contact us” branch is very helpful, concise, and quick. I hate calling banks just for the time it takes but Amber made it very easy for me. So thank you to her I hope this reaches her manager.I have no input on other sides of this branch but Amber is awesome.”
9AM - 1PM
2955 University Dr, Auburn Hills
Banks
“I have been with CCFCU for many years and I love them. The staff is amazing. They answer your messages in their system within 15-20 minutes! If you are working on a loan and the person is off on a day you have questions, another person with jump in to handle and understands what is going on with your loan....due to excellent documentation!! They work hard to help you in everyway. I would highly recommend CCFCU due to the people and their work ethic!!!”
“Amazing customer service. Truly above and beyond. I really appreciate the team here and how well they support and work with you on achieving your financial goals. Staff is great ?”
9AM - 1PM
3220 University Dr, Auburn Hills
Banks
“I have been a member for nearly 30 years and I have never looked back once. MSUFCU has always taken the time to explain things to me in a logical and easy to understand way. I have never felt like a number, even after the changes from a live person initially on the phone to now getting Fran. Yes, ultimately I miss a live person answering the phone and having the personal experience after having it for so many years before, but Iquickly realized that after a simple selection or two you can still get to a live person with ease if Fran is unable to help me. I always appreciate the care that each employee takes with me ensuring that my interests and concerns are met and addressed every single phone call every single time. It's really appreciated that they take the time to make sure that I feel comfortable with my financial decisions and that any suggestions the offer me for products or services ACTUALLY make sense for me and my needs, not just a sales pitch. I will say that the majority of the time I do banking with MSUFCU it is done online but for any of the times that I have visited a branch, it has always been a great experience! The new building in Auburn Hills is fantastic and clean! The team is polite, eager to help and actually thank me for being there!!! It's like a fancy upscale hotel lobby! I also like not have the old school teller line! This new system feels very personal and more professional!”
“Very pleased with this branch. Walked in and opened an account with John Devine. He was gracious throughout. Everyone was kind but John was exceptional. Highly recommend.”
“My work is down the road so I been coming here on a weekly basis for YEARS. Use to go inside so I can talk to the bank tellers, I seen lots of bank tellers come and go over the years. I been using the drive-thu a lot lately, I still go inside here and there when I need change”
“Just switched from Bank of America where my money just sat there making no interest. Switched over to higher interest rates and found staff to be very friendly and helpful. They were more than happy to check into things for me during my transition and personally kept in touch with me. So far I am happy to say I am more than satisfied with how everything has gone for me. Thank you all for your diligence!”
9AM - 1PM
260 Brown Rd, Auburn Hills
Banks
“Jacob was really helpful in getting me taken care of. I previously went to another branch for assistance and the individual there was extremely rude as I tried to deposit a check into my account.When I went here, I was hesitant because I thought I’d get the same treatment. He asked for assistance regarding my situation and took time to listen and understand my issue. He was able to give me answers and resolve my situation in full. Thank you for exceptional and above & beyond customer service.”
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“I have been apart of this credit union for over 5 years now & I appreciate all the staff in the office. I had experienced a concern, and Yvette, the manager called me back immediately, listened to my concerns and made everything better. The service she provided was exceptional. She not only helped with my concern, but went over and beyond to turn everything around! All the staff are very friendly and always there to help. They have even offered services to help me and my financial situation. I am glad I am a member here and encourage others who are not, to join as well. You won't regret it. Thanks for everything Yvette and the staff at Parda. You all ROCK!!!!!”