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July 2024 by Norhan Elsayed
I have had issues with tracking packages because they scan premade labels
The place always looks like a mess
One staff person
Poor customer service
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June 2024 by Luke Striebich
It was great! I got my mail sent out. Annoying to park but I got a Starbucks after and it was quick. Only one employee working which was okay for the short line but could be annoying otherwise.
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May 2024 by Farzad Siraj
Does not appear to open on time
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September 2023 by Richie Hodel
Closed at 3pm on Friday for no clear reason—door sign said open until 5pm
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September 2023 by Kartikeya Sundaram (Kartik)
The guy who works there looks mean but is actually quite helpful and answers all questions patiently. USPS could do a better job of communicating restrictions and requirements.
Things get shipped easy and quick
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September 2023 by Ziming Huang
worst office ever.
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September 2023 by A
One of the worst run post offices I have ever been to, and I have been to many. One staff at most, long lines and just very poor unprofessional service. Not sure why they are even open here. Just go to the main downtown location.
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June 2023 by K Sunny man
The guy who works there looks mean but is actually quite helpful and answers all questions patiently. USPS could do a better job of communicating restrictions and requirements.Things get shipped easy and quick
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June 2023 by Helen Levy
This branch supposedly opens at 9 am but the door is locked with no signs of life at 9:15 am on a Tuesday. People are lined up at door but starting to give up. When they are open, the service is slow and not very helpful/polite. This is by far the worst USPS office I’ve ever experienced.
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June 2023 by Karrie Schultz
It’s 927 and the branch was supposed to open at 9am. Been waiting for over 20 minutes with no one in sight.
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February 2023 by Jessica Qian
Would give 0 starts if I could. Worst customer service ever (middle aged man working today at 2). Wouldn’t help me with tape and got mad I set my package on the table too loudly. Also the 1-2 PM “break” isn’t on their website which is really annoying so beware. Terrible service.
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January 2023 by Carl
One of the worst run post offices I have ever been to, and I have been to many. One staff at most, long lines and just very poor unprofessional service. Not sure why they are even open here. Just go to the main downtown location.
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December 2022 by Monique Medina
All comments: Best of service, about 5-10 minutes max, no line, great front station representative, under construction and new Amazon place of pick up next door.
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November 2022 by K M
Don't waste your time or money here. It took them nearly two months to get a key for my PO box, even though I reserved it months in advance, and the mail that they receive from the main Stadium USPS station often takes several days to get sorted into the boxes. I have lost several pieces of mail (including an absentee voting ballot) and one package here, which to me defeats the purpose of even having a PO box. Also note that Amazon and sometimes UPS will NOT ship anything to your PO box at this location, as they deem the zip code undeliverable (48106).There used to be more staff at this location, but now it appears to be staffed by one man who goes out of his way to be rude and make it seem like your very presence ruins his day. I have seen people getting talked down to for simple things such as buying stamps or asking about shipping options. More staff here is necessary. As of September 2022, their retail counter closes at 1-2pm every weekday (and sometimes even earlier than that), so if you have a question regarding your mail or PO box...good luck finding someone there to help you.The location is this station's only upside. Sometimes I wish something would smite it off the face of the earth.
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September 2022 by Jessica C.
Went here to return a package and simply needed one piece of tape to send it, and the man at the front desk refused to give tape because it was not through “priority mail” - instead he said I needed to purchase an entire tape roll. What a ridiculous concept… the tape roll was right there and it was not a big package whatsoever. USPS get it together here! All other locations I’ve been to have offered to help.
