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November 2023 by Linda Edwards-Brown
I have leased or purchased vehicles from Sesi Motors for over 20 years. It is always a stress-free experience. I can't imagine buying a car anywhere else!
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October 2023 by Lisa Cornish
Each and every time I’ve had to utilize services with Sesi Motors they have always been kind, polite professional. My vehicle was fixed correctly and on time and their shuttle services are very nice as well. I would highly recommend Sesi motors.
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October 2023 by Peggy Carroll
My experiences with the Sesi dealership have been outstanding. The first vehicle I purchased from them was in 2007, and I remain loyal to them because of their commitment to service and because of the way they treat their customers.I also value their commitment to the community and the support they provide to organizations that I care about, such as UMS, the Michigan Theater Foundation, etc.
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September 2023 by Ali Metaj
I was very happy with my service. The service agent was professional, and courteous. I've been a customer of Sesi Lincoln Mercury for close to 40 years. I never plan on changing dealerships.
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September 2023 by Kathe Blue-Hetter
My first time bringing my Cosair in for a recall repair. The process was very simple to schedule online. When talking with my service rep in the service department, they were very helpful in guiding me through the process, getting a loaner car delivered to my house and taking my car in for its appointment. I was kept up to date through texts about the progress of my car, when it was done I could follow where the driver was at and when they would get to our house to deliver our car and pick up the loaner.
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July 2023 by Amanda Williams
Excellent customer service! I have worked with Rick on multiple car leases and will continue to do so given his amazing service, helpful nature, and the ease of the entire process.
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June 2023 by Alejandra Morales
Wow, where do I even begin! Back in 2021, my family rented a 2021 Mazda CX-5 for what became one of the most memorable road trips my family has ever experienced throughout California. After that trip, I instantly knew that my first vehicle was definitely going to be a Mazda CX-5 model. This year, I made it my goal to make my dream come true, literally! Thankfully, I came across the wonderful team at Sesi Motors who really went above and beyond my expectations in assisting me on purchasing a 2023 Mazda CX-5 Select in a beautiful Machine Gray Metallic color. To say I'm STILL in Cloud 9 is an understatement! HUGE shoutout and my gratitude to Nick Scott for his professionalism, efficiency, and genuine interest to learn what features, products, and services I prioritized and was looking for in a vehicle. He maintained contact with me throughout the process, diligently answered all my questions, and facilitated the process on my behalf taking into consideration my schedule and living almost 2 hours away. Another HUGE shoutout to Andrew as well for his friendly and authentic demeanor throughout our conversation and especially for his commitment in making sure I had a great understanding of the purchase and diligently answering all my questions. I am so happy with my experience and so grateful to the Sesi Motors team!
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June 2023 by Zhu Shen
This is specifically targeted at the service department.Got 2023 Volvo XC60 in Sept 2022. The first malfunction was in April 30. The battery drained for unknown reasons while parking. The service rep said the issue I am bringing up was my fault. He said "Because I did not keep my key away enough from my car while parking. Therefore, your battery drained."The second malfunction was in May 30, 2023. The AC system completely failed suddenly. The service rep said they have no time to inspect the car before June 14, 2023. Two weeks without AC.... It is outrageous....
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June 2023 by Stephanie Schoch
The folks are Sesi are excellent - always friendly, very knowledgeable and helpful. The store is extremely clean. The service folks are also very helpful and, I believe, honest. I always leave there thinking I made the right choice in choosing a Lincoln.
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June 2023 by Rebecca Turner
The team at Sesi motor is unbelievable. They are thoughtful, courteous, and informative. Joe Sesi has done an unbelievable job, training, his whole staff, how to conduct business and how to treat others.
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May 2023 by Said Farah
I wish to write to you to state and to share my view that Lincoln Sesi Motors are the absolute best car dealership in Southeast Michigan in both my opinion and in my experience.As the owner and operator of a small business service, it has been absolutely essential and crucial to me to have my vehicles working at all times. Moreover, should there be, or, if there are any vehicle problems, these problems must be identified and fixed as soon as possible, to minimize any inconvenience to both my business and above all to the clients of my business.Such a shining business example of great human beings, fixers, problem solvers and great customer service providers is Lincoln Sesi Motors. Since 2006 I have been their customer and they have never failed me. Once they identify your car problem, they fix it as soon as they can and make sure that you never have that problem again. Furthermore, if you are inconvenienced by the momentary lack of a vehicle, they will loan you one for your use while your car is being repaired. In addition, their loan car is always one of the latest market models so that you are always ahead in your game despite your car being repaired.In passing and in tribute to the wonderful customer service I have received, I would like to nominate Lincoln Service Manager Ken McManus and his assistants Brian Rothermal and Brenna for their kindness, friendliness and unyielding personal and professional dedication to repairing my vehicles in spite of challenging car repair issues and difficult time constraints. These folks are amazing and they always go beyond what is expected of them in delivering impeccable, flawless and excellent customer service. Words are insufficient to commend and praise them and their business Lincoln Sesi Motors. I endorse their business and their service unreservedly and without reservation and recommend their business to all vehicle owners who experience vehicle difficulties.Yours sincerelySaid A FarahOwner and OperatorReliable Airport Service LLCAnn Arbor, MI
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February 2023 by J Johnson
Purchased new tires. They picked up my vehicle, left me a loaner, and dropped my vehicle back to me when work was completed. Always receive excellent service with Sesi.
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January 2023 by Noah Krichau
Wasted an afternoon at Sesi Motors. They offered me $2,000 less than most dealerships on my trade-in and then had the gall to say that they do not finance below $7,500. Sorry that I do not overextend on purchases. Darin did not seem to care if I bought a car or not. He didn't give me his card or ask for my info before I left. They are also closed on Saturday and Sunday. Am I supposed to take off work to buy a car? Unacceptable in my opinion. I will not be returning for service or sales on my personal Mazda 3.
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January 2023 by james george
Leased my new 2023 Lincoln Navigator "Black Label" from Sesi Lincoln last week. What a beauty and what a ride. Everything about my experience has been great -- the interaction with the dealership, the quality of the car, and most importantly, the joy of the ride.
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December 2022 by Raymond Miles
I've worked with Sesi over 30 years in which I'm very pleased with the professionalism and kindness of the staff. I also love the Lincoln experience - wonderful vehicles!
