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August 2023 by brant zhang
Willing to help. Nice to customers.
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December 2022 by Matthew Finley
Friendly Staff and Easy Process!
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December 2022 by Celia Olsen
Excellent, great truck, great experience picking up the truck.
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August 2022 by mike foisy
Fast friendly efficient service...
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January 2022 by Jake Mariani
Was informed that my pickup at 8am would be ready. When I showed up to the building around 810am there was no one on-site. All doors to the building were locked. All trucks in the lot untouched. Tried contacting the local office number and it rang continuously to no avail. Contacted Penske Customer Service and even they were confused as to why no one was at the building, since the building states it should be open at 7am. Still waiting for word and availability on my truck reservation. Unbelievable that reservations are handled this way and no one is on-site an hour after they claim to be open.
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August 2021 by kurt markham
Great ? service here. Staffing very helpful
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February 2021 by Karl Horcher
Super helpful and professional, these guys were great! Honestly they saved what started off as a rocky rental experience for me in Illinois and really turned it around.
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April 2020 by Marcus Wierenga
Penske truck rental
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July 2019 by Mandy Wong
My husband and I reserved a 16 foot truck to be picked up at 7:30AM of June 12, 2019. When we got there at 7:30AM, no employee was there to open the shop. There were 3 additional customers waiting with us. 30 minutes later, no employee showed up. It is absolutely frustrating to tell us to come by at 7:30AM to pick up the truck when no one was there. We ended up calling customer service with other customers to see what is going on. Even customer service wasn't able to locate the person in charge. Another employee from another Penske location had to come check on this location to make sure things are okay yet they cannot help us check out a truck.
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June 2019 by Adam G.
After Budget canceled my reservation a day before I was supposed to pick it up, I was scrambling to find a replacement. U-Haul was too expensive so I tried Penske. I was so glad I did! I got a really great quality 16-foot truck with a nice powered lift in the back. Then when I called for the bill, I found out that they charged me less than I expected! Next time I need a truck, I will use them.
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March 2019 by Tina Maria Pacciatto
pretty expensive unless you are a commercial customer
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January 2019 by Mikki Moscara
Meghan and Anna were great! It was a quick and easy process, great deal, and helpful service.
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December 2017 by W. F.
The truck was okay had 10K + on it, so it is relatively new I suppose. It reeked of smoke smell. There was only this truck available on premise for long distance moves. The front desk person was courteous enough but did not show me everything about the truck. He only did so when he was prompted to show me how to use everything.
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December 2017 by Alan M. Bogl, Jr.
When you need a reliable truck - Call Penske.
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October 2017 by Andrew Wiersma
Quick service. Staff was very helpful.
