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January 2024 by Lenora Brown
Went in to pick up a last minute Graduation balloon bouquet and the staff was very helpful, efficient and nice. The selection and variety of celebratory balloons is quite extensive. They even sell pre-packaged sets for certain occasions. We were in and out in about 15 minutes.I will definitely go back to this location whenever I am in Michigan.
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January 2024 by Jacob Alsaffar
large selection ?
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December 2023 by Sarah G.
Went for tableware for our Christmas party and found a great bargain. The staff was very helpful too!!
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November 2023 by Haeyoon
The employees are so friendly & helpful! I think this is the best place to go and pick up balloons with helium fast & at the lowest price in ann arbor. They also have so many variety of balloons either big, small, or latex with letters on it. I also remember I was looking for last minute new years eve headpiece and noise makers, and they had everything I was looking for that were cute and affordable! I highly recommend this place!
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November 2023 by Melinda Vitale
Waited till the last minute for halloween costume for bf, he procrastinated. Almost everything was gone, but staff did his best to cobble together a costume for bf.
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November 2023 by Robin Webster
messy…. staff not extremely helpful… especially the middle aged black guy(manager?). he always acts as if you’re annoying him to even be there. i don’t always find what i’m looking for but i find something…
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October 2023 by David L.
I was expecting a long, painful wait in line, but no! Michael did an awesome job getting us checked out quickly and taking a balloon order! Thanks! Had everything we wanted and it was easy to find.
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October 2023 by Rocket Enterp (Team Rocket)
Huge store! Service staff were kind and helpful. The balloon inventory seems massive, but if there is not enough of exactly what you want, there are other items to make it work.
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July 2023 by Lilly
So incredibly rude. My mother went in to get balloons inflated for a party. The manager working immediately caught an attitude, and was rude to her from the get-go. After OVER INFLATING the balloons we brought in, and not giving her a bag for them, 4 LARGE $20 balloons popped as she was walking out. After she went back to buy more, she asked him why he did not give her a bag, to which he YELLED that she “did not seem the type to want to pay for” the bag. He then proceeded to laugh at her with his colleague. Is this the type of racial discrimination that this establishment promotes? After dealing with racism throughout her life, and giving business to a company, my mother deserves better as an ethnic woman. If you don’t want South Asians in the store, put up a sign, don’t make us revisit racial trauma for your pleasure.EDIT: Wow, seeing the response from the owner just shows how this business just does not care. They did not even try to read the review
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June 2023 by Liana V
So incredibly rude. My mother went in to get balloons inflated for a party. The manager working immediately caught an attitude, and was rude to her from the get-go. After OVER INFLATING the balloons we brought in, and not giving her a bag for them, 4 LARGE $20 balloons popped as she was walking out. After she went back to buy more, she asked him why he did not give her a bag, to which he YELLED that she “did not seem the type to want to pay for” the bag. He then proceeded to laugh at her with his colleague. Is this the type of racial discrimination that this establishment promotes? After dealing with racism throughout her life, and giving business to a company, my mother deserves better as an ethnic woman. If you don’t want South Asians in the store, put up a sign, don’t make us revisit racial trauma for your pleasure.EDIT: Wow, seeing the response from the owner just shows how this business just does not care. They did not even try to read the review
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June 2023 by Gary Evans
Balloon popped on way home and they quickly hooked me up with a replacement. Great customer service.
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June 2023 by Leslie N.
Slowest party city. No sense of urgency for customers. Will not be back. Two people working with one doing only balloons.
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May 2023 by Brian “I'm BAK” K
This is the best store for all your party needs! Also, we found that it is much more cost-effective to buy a small helium tank and fill your own balloons. They also have a ton for dinosaur themed birthdays! Make sure to look at the plastic take-home party cups for all the party guests to remember your children's birthday celebration.
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April 2023 by Lauren Grossman
The staff are friendly and helpful but the store is often understocked. Items will show as available online but shelves at the store will be empty. The price tags on the shelves are often missing or scratched out.
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March 2023 by Rachel A
I love my shark pirate balloon. I was surprised how busy it was a half an hour from closing.
