-
March 2024 by John Dulas
Whitney did a great job of explaining the different options and finding the best value for my wife and me. She was very helpful, professional, and friendly.
-
March 2024 by Drew Hutton
It's a shock Casey has the technician whatever still has a job she is incredibly rude to customers. Everyone else is still pretty cool though.
-
March 2024 by Becki Turtill
So helpful and excellent customer service! I was able to get my new glasses within an hour. Will definitely be my go to in the future.
-
February 2024 by YHoa Ha
Jessica at LensCrafters in Briarwood mall was very nice and helpful. She helped me in choosing the right glasses.
-
February 2024 by Karen Starkey
Whitney was extremely helpful and patient throughout our whole transaction. Great experience! ????
-
February 2024 by Canuck in Arizona
Not pleased with follow-up when glasses were completed.I called on day 13 after glasses ordered and was told that “ we tried to text you but the text did not go through seven days prior”. Yeah, right !
-
February 2024 by Jan Belanger
I had the best experience at Lenscrafters in Briarwood mall. Let me start out by saying I'd rather go to the dentist than have anything done with my eyes. 100% serious. I included this type of sentiment in my comments when completing their paperwork. And I was treated with kindness and compassion by every person I met. The staff are professional, friendly, and skilled. Highly recommend!
-
February 2024 by Connie Jones
Always friendly an fast
-
February 2024 by Sue Reyst
I will definitely be recommending this LensCrafters at Briarwood to my friends. So refreshing to get good service. It was my first time there and I’ll go back. Thank you!
-
February 2024 by Sonya P
Everyone was amazing at this Ann Arbor location! My doctor was wonderful, very informative and provided so much education around the questions I had. Whitney helped with the purchase of my glasses and she was fantastic. She was super patient and helped me narrow down to just the right pair, with the best fit!
-
January 2024 by Jurgen Dansel
I wish to express my sincere appreciation for the exceptional customer service your sales associate Whitney provided during my recent visit to LensCrafters at the Briarwood Mall. Her knowledge of the products and services offered, as well as her willingness to go above and beyond to ensure my satisfaction, was truly impressive.
-
January 2024 by Jelani
Whitney gave me great customer service, took time to help me pick the perfect frame, lens, & gave me a great deal!
-
January 2024 by John Eggenberger
This was my first time at LensCrafters and I was very pleased. The staff was very pleasant, all my information was at hand, they got me in right on schedule and everyone was pleasant, professional and helpful.
-
January 2024 by Chihmao Hsieh
Dr Berejian and the staff were all great. Prompt and professional and thorough.
-
January 2024 by Pam Klei
All staff including optometrist were professional and friendly.
