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February 2024 by Ridwan Zia Kusumah
Compared to another branch, my original chicken were overcooked! But the crispy were
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December 2023 by Susan Caldwell
The young man that waited on us was very patient and filled our order in no time. Kudos, KFC!
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November 2023 by Hollyrock90
This restaurant has good food and good prices, but occasionally some factors depending on what the employees are going through cause them to come off rude and disrespectful but they always tend to do the best they can. All in all after adding in all the negatives and positives I give this store 3 stars.......for
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November 2023 by Sharmayne Kuikahi-Tucker
I never leave reviews but had too with the terrible service I just experienced at this location. I went through the drive thru and the lady Shell was her name, taking orders had the worst attitude ever! The way she spoke was rude and unfriendly. I ordered the 20 dollar box and a pot pie. I pulled around to the window and she proceeded to tell me there was no pot pies left so I said, I'll take a famous bowl instead. She told me to pull up and she'd bring my order out to me. 20 minutes later, literally, the guy brings my food out (he was friendly). I opened the bag to check my order because it wasn't in the fill up box that it normally comes in. When I tell you nothing in my box was fresh, I mean NOTHING! The fries were cold, the nuggets were old, no sauces were in the box, the chicken and the famous bowl were cold. What did I just wait 20 minutes for??? This is so unacceptable!! I got out my car and walked to the door to return the whole order. The rude lady that took my order wouldn't even come and help me. She sent the young man back to talk to me. He refunded my order and 30 minutes later I was on my way. This is by far the worst location. I will never go back here. There are other places with friendly, competent people. Its So unfortunate that KFC has such terrible people working for them. I went to Leftys up the street and got fresh food, and had the most friendliest man take my order. Sorry KFC this location has lost my business. Never again!
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November 2023 by Musica Amor
Craving a bite of KFC.I told the rest of the eaters,that this place was usually filled with rude/ staff .But this was a new level of ugly. I'm glad we double checked the order,this time! Liking white meat,I asked nicely.We received all dark pieces telling, the guy at the drive through...He asked,for the chicken back?!?!. Even after I told him I touched the meat!!!He then gave us most of our order. After spending over 60$ ,and driving, there,I should have trusted my instincts.This KFC,has always delivered awful customers service.( We should have known, better -from the very beginning, when no one greeted us,for 1min at the drive through.) But we drove at least 20mins, to get KFC,since my area doesn't have one nearby.
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November 2023 by Randall Collette
This KFC on Washtenaw Ave is good. The staff here were very nice, unlike the Saline store which has forever lost my business.
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November 2023 by Anna Gradeless
This place is a JOKE!!! Waited over a half hour for our order at the drive thru.
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November 2023 by Bianca Reid
This place has a friendly staff but it could be doing much BIGGER business if they opened on time . This place doesn’t open until damn near 1’pm???
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October 2023 by courageous accomplish it
KFC was one of my first jobs as a teenager! What I see now, with this restaurant is a lack of cleanliness I'm just being honest. Food was great! Just prefer everything fresh whenever I'm spending in funds. I care what my food tastes like! As we all should we're the consumers who make the restaurant stand out! Dat part ???️
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October 2023 by Jazmen M.
Not even worth giving a review . Lobby is never open . Door dash has to wait in line . Employees are taking their friends orders over the phone for pickup which is making the wait even longer I order fries and sat in line over 10 mins after ordering and still had to wait on fries. No empathy or apologies.
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September 2023 by Krista
Wasn't open when it was supposed to be it's 5 after 11 not open online you look it says it's supposed open 1030
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September 2023 by Tracy Hazel
Well.. apparently the cashier didn’t give me my debit card back and proceeded to make false charges on my account. I ordered a Pepsi… got several fake charges from this KFC location just after my visit on my account. ($100’s in charges) Guess they thought I was buying all their employees lunch today… No wonder the phone just rings and rings at this location and the VM is full. Guess I got to call the police to get this situation addressed. (Already called my bank this morning after seeing all the new charges). This place needs to be investigated and shut down!!! Wish I seen the reviews before I stopped to get a drink!!!! Be AWARE of this location!!!
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September 2023 by John F.
Horrible service. Rude employees. "out of chicken" and it's a 20 minute wait. 10 pairs of dirty shoes in the lobby for some reason.
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September 2023 by MOMO
Let me just say….I never leave reviews! Ever! I could care less. The representation of customer service is horrible at this restaurant! I have never been around such rude, incompetent and evil spirited individuals in such a long time. Today, 7:40 pm, 9/7/23… whoever was taking my order through the drive through doesn’t need to work in hospitality or customer service ever!!! I believe her name is Brittany. At least , when I called that’s the name she gave and then had the nerve to ask why I was asking for a manager… The nerve !!!!! Are you serious??!! She was absolutely unprofessional and needs to go back to school and also needs help with customer etiquette.. Period!!! Smart mouthed and everything… We didn’t receive everything in our order and then she had the nerve to “COP AN ATTITUDE” when we politely tried to ask her to repeat our order.. such a rude child!!! We’ve got to do better. As a woman of color, I hate experiencing situations like this with my own people…It’s very sad… but something must be said!!! To the workers at this restaurant with stank attitudes, rude personalities, horrible customer service: If you don’t like your job… if you don’t like KFC… and if you do like interaction with friendly customers, GET ANOTHER job… I’m upset that me and my family members had to experience such bad vibes and stank attitudes thai evening over the phone and in the drive through.Signed, an angry customer!!!!
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September 2023 by Mike McDowell
Okay KFC location. Not the greatest staff, you're going to worry if they spit in your food. But if you have friends that work here it will taste okay.Parking: Plenty of space around the building.