September 2021 by Jennifer McIvor
I really liked this place, but my last experience was pretty yuck. I was told for weeks by people that worked there that there was going to be an awesome Labor Day weekend sale…. That was not the case. Fabrics normally 12.99 were on sale for 9.99 which isn’t even as good as a normal weekend sale price… most of the store was like that. Then, I gave them my email… showed them the coupon on my phone, because in spite of having had that email in Joann’s system for over a decade… and showing it logged into my Joann account on my phone, they said they needed a “new” email address… nope…. Ended up spending way too much. Not worth the drive. Then she printed out coupons after…. I won’t be back any time soon.It’s just very lame that they couldn’t even honor the coupon price when I’m literally showing her a coupon on my phone…. It was a very weird interaction.Also, I had my six-year old with me… they wouldn’t let him use the potty… told us to use the pet store next door, and those restrooms apparently hadn’t been available to the public in ages, so another waste of time. I don’t care if it’s a pandemic…. A masked child should be allowed to use the restroom at any store…, it’s pretty effed up to not allow that.
September 2021 by Ginny Weasley
Pricey, but there are so many great options. Definitely my go to.
September 2021 by David Lutes
Had the best cashier ever, named Angi. Very helpful.
September 2021 by Kristen Gaboury
Rose was amazing. The male worker was not at all attentive. Thank you. Rose
August 2021 by Anita Bengry
Very low stock of so many items. Clerk was not friendly and handed my friend a pile of bills and change going every which way. Needless to say,coins ended up rolling everywhere
June 2021 by Detroit Fordite mcmanaway
I love jo annn fabrics for online pick uo
June 2021 by Jenny Vigliotti
Respectful employees. On the spendy side but shop the deals and your food.
May 2021 by Vickie Lane
They are so customer oriented here. Always willing to provide help and advice.
April 2021 by amanda
Love the sale items, which they have all the time. Friendly people
March 2021 by Robin Hopkins
Joann fabrics, they are very nice and helpful.
March 2021 by Zach Layle
Staff was super friendly and helpful. Helped me get exactly what I need and I would definitely use again
March 2021 by Janet Raeburn
The employees here are so very nice and welcoming. Very helpful.
February 2021 by Patricia Acheampong
Very nice, clean store. All the employees looked at me like I had no business there watched me the whole time. Watch your tape.
December 2020 by Kal Lindstrom
Fully stocked 4 gifter/crafters. A little tight in isles because of stock so go slow be prepaired to take your time. Staff helpful,sparse,and trying to meet our needs. They do take orders though i have not tryed that in Ann Arbor i was very successful at the Brighton location.
November 2020 by Grigorios Stamatopoulos
More employees than customers present yet no employees willing to help me look for what i wanted. They pointed me to an empty section and never followed up to see if i was in the right place. Maybe they are not allowed to stray from their stations? As a sporadic customer, i needed help navigating the store and received minimal directions from employees otherwise unoccupied.