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March 2024 by A K
Great service; very fast. Coming back.
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March 2024 by Trav W
Just had some work on my car today and this is the BEST auto repair shop I've ever been too, friendly customer service, I've already recommended them to FRIENDS & FAMILY
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March 2024 by Robin Oesterwind
The entire team was thoughtful, patient in their explanations, thorough in making sure I was safe on the road. The portal with diagnostic info was easy to use, and kept me in the loop through the whole process. Definitely a trustworthy shop, I highly recommend!
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February 2024 by Peyton Morris
Over charged, overpriced, and mediocre workNot angry, not vengeful. Just giving an honest review. Came in to get my front strut repaired around 3 months ago. Was charged more than any other shop in the area and still had problems afterwards.
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February 2024 by Richard Egli
These people do good work. They are courteous, friendly, and competent. They also work quickly so you aren't without a vehicle for long spells. I highly recommend them!
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February 2024 by kevin klien
They scheduled a service appointment for the next business day and fixed my headlamps the same day, and got me back on the road.
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December 2023 by Marty W
Treats you not only like a loyal customer but a old friend, even if your new like I was. Gave updates regularly with real info not just “we’re working on it”. Fantastic service and team
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December 2023 by Meghan Shaw
The strut on my back hatch broke while I was trying to get my grocery shopping done in Ann Arbor, causing my hatch to be unable to close to drive home. Abbott was the closest shop nearby. I stopped in, explained my issue, they came immediately out to help me remove the broken strut and I was back on the road within 5 mins. Not to mention it was pouring down cold rain when they came out to help! Thanks for the kindness and for turning a bad day around Abbott Street Auto Service!
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October 2023 by adam sadowski
Stopped by to get my heating and cooling along with blower motor fixed back in February. Same issues resurfaced only 7 months later. I called in to let them know that the same issues have presented themselves to be told I could have an appointment in 8 days at the earliest. I have my doubts that the $800+ repair was done properly, which I expressed on the phone when I called today to speak with the service department. There wasn’t much concern and I was told to call back if I cannot find an appointment with another shop sooner.
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September 2023 by Christina
My son’s car broke down out of state on Mother’s Day. I had to find a shop for the vehicle to be towed in an unfamiliar area. They were honest, prompt with communication and overall great to work with. Couldn’t have found a better shop!
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September 2023 by Nathaniel Bravender (LxG Inventory Management)
Came in this past May, in which they proceeded to misdiagnose an alternator problem as “catastrophic engine failure” and told me it needed to be brought to the dealership, which couldn’t get me an appointment until the end of August.This resulted in an entire summer without a car, which in turn severely impacted the seasonal business I own.But I’ve heard they’re great otherwise… lol
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September 2023 by Reggie Harris
The guys at Abbott Street Auto are professional, courteous, and easy to work with. The estimate came right in and service was delivered on time. Highly recommend.
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September 2023 by Christina Lazzaro
My son’s car broke down out of state on Mother’s Day. I had to find a shop for the vehicle to be towed in an unfamiliar area. They were honest, prompt with communication and overall great to work with. Couldn’t have found a better shop!
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July 2023 by Rebecca Lahr
Can usually get in much faster than other places nearby which is nice, but they have never been able to fix my car in just one trip. They don't make me pay to look at it again when I bring it back if the first visit didn't fix it, but I am not saving time by visiting multiple times.
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June 2023 by c peter fischer
Came in for service on my 2001 Lexus430 LS. Needed a safety inspection and a splash shield repair or replacement.I had an appointment and they addressed my problem timely. My splash shield could not be repaired, but an original equipment part was found and could be obtained and installed 3 days later.Last summer I brought the same car in when a rodent ate through the alternator wires. They diagnosed the problem, located the part needed, and repaired it.They are friendly,efficient and professional. They provide photo's of the problem, and keep you posted on the repair progress. Their pricing is very competitive. They may not walk on water but I would recommend them to anyone needing service and repair on their out of warranty Lexus vehicle.
