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January 2024 by Traci Vermeesch
I felt the need to give this facility a good review because they came through getting a belated package to me when others (Pontiac, New York and especially Chicago) failed.
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December 2023 by Scott K
This is where packages get sent to die! Absolutely ridiculous this office is still open. Never have a problem if something goes through any other post office!
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October 2023 by Kate Kitty
I recently called the place a couple weeks ago about two workers that deliver my mail and at least one of them defaced them to just circle current resident on it. Then it happened again today it is uncalled for. And they just need to leave them alone... If i see it one more time I will visit the postal myself..
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August 2023 by Yeva Drew
My priority express item was mistreated and was lost. Never going to send here by USPS again.
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June 2023 by Mason Raposa
This Post office needs to be shut down by the State. They do not answer the phones. Do not post tracking updates (which us clients paid good money for) and I ordered a package that is of limited quantity and have no idea where it is. This is an unacceptable. We are your clients and you are not doing your job and clearly management isn’t doing anything about it as I have seen over the years multiple reviews showing that others are having the same issue. This post office needs to be closed and people NEED to chose another shipping company. DO NOT TRUST THIS PLACE WITH PACKAGES
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June 2023 by Dustin
Called this place about 10x throughout the day because my package is stuck there and never once picked up the phone. My package has been there for almost 7 days now and is looking like from other reviews, it’s going to be there much longer.
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February 2023 by Otto Marvin
Great service. Connie was very kind, polite, and informative. Saved me about 15$ thru a recommendation. Have a post office closer to my house than this one, but I'll be going the extra distance just for their service.
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February 2023 by Yvonne Harris
Just left this tiny little post office. People going down the street the wrong way on a dead in street out of a parking lot. Two clowns one in a red pick up the other in a red heating and cooling truck following me around all over garfield rd. WHY??Very strange. Does everything need to be on social media?
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January 2023 by Elayna S.
The workers are so condescending to anyone under the age of 30. It's insane the difference I always see between how i'm treated as a young adult vs an older person asking the same questions. I've seen it towards other people in there too. I live close by and drive farther away to another post office because of the attitudes.
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December 2022 by Samantha Shassberger
Like many others my package has been pending approval at this location for several days. Not only that, it was delivered to this location and then sent back to the previous location like they didn’t know what they were doing. I call to figure out where my package is and it just rings and then goes to the busy tone, probably because they are busy talking to all the other people whose packages they have lost. I ordered this for my mother in law for Christmas with plenty of time for it to get here before Christmas and it would have been if they did not mess up and send it back to Ohio.
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December 2022 by Mike M.
Allen Park Post Office. Monday, December 19...Christmas Week. ONE Clerk. Line out the lobby door. Sad.
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December 2022 by JoAnne Dorow
Horrible. Tracking shows UPS delivered package on 12/2/2022, package acceptance pending is last update. Requested live chat after over an hour of waiting “one moment” several times it times out. Tried calling recording menu basically let’s you know what you already know and they aren’t going to talk to you. I Called company that I ordered from and they refunded & company said it far exceeded their expectation terms of time, and reordered products for me and sending to me in another manner so I actually get it this time. This is NOT the first time I have had this happen where my package ends up lost at Allen Park USPS
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December 2022 by Ricky (RDog47)
Whos on the late shift. Stuff got......lost in transit...hahahaha.Lesson learned. Now I have to research how to not have a package sent to a certain location.
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December 2022 by Thomas Stapf
UPS delivered my order to USPS Allen Park on Dec 2 and package has not moved since. "Acceptance pending" still as of Dec 9. Vendor now assumes package is lost (stolen?) and has refunded my money. Such terrible reviews and apparent awful performance by this Allen Park facility. USPS should fix this or close it!
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October 2022 by Ayman Suleiman
They have an outdoor dropbox that is suppose to collect items before 4:30pm on Saturdays. Items were dropped off prior to that and were not scanned in. Another time my wife and another patron arrived just right before close to drop off prepaid items. Closing time is at 6:00PM not 5:58PM. Lady literally closed the door in their face, watched them knock the door and then walked away. One of the worst experiences but unfortunately the only one in town. Some workers at this location literally hate their job (you can tell by their attitude and demeanor) but still stick around and make the experience miserable for everyone else. Many times I get there with a long line of people and only two people at the register and other walking around doing seemingly doing nothing. I wish HQ would do something. Manager has got to go!