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April 2024 by JR
Sounds like these sucker mc’s are crooks!
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February 2024 by Jorge Soto
Worst place in Worcester to take your car for body work and for mechanical work and dealing with the owner is even worser they lie about mechanical and body work .
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September 2023 by Alvaro Munoz
Bad attention.
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October 2022 by Rachel F.
TERRIBLE. DO NOT TRUST THESE GUYS !!!!!! Owner John tried to take advantage of me being a younger woman and tried to scam both me and my insurance company. Told insurance he fixed my car when in reality he just pocketed the money ($3,000+) and ghosted me. When confronted by insurance, made up all kinds of excuses to deflect the blame onto me like I "didn't show up to my appointments". When my insurance company asked for a reimbursement so I could get the work done somewhere else, they REFUSED because they said I signed paperwork promising that they are the only ones allowed to do the work (not at all true). I went in to get a copy of that paperwork and owner John REFUSED to give it to me and called me all sorts of names. I'm a young college student and he was calling me expletives, telling me i'm out of line, i'm the "wicked witch of the west", etc. He also tried to blackmail me. DO NOT GO HERE. All I have heard is terrible experiences- I was distraught after being yelled at by a grown man for 30 min straight since my insurance company and I caught him in a scam. 100% could file a law suit against them- for your own safety and quality of your auto repairs please do NOT risk using this company. Beacon Auto is TERRIBLE. I finally ended up getting my money reimbursed once I started to take legal action. Please do not go here.
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September 2022 by J Julian
Great people s
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July 2022 by Tom G.
Great guys, you get what you give, be respectful and get the same, Jay is the man, 3 months after getting a used car still taking care of small issues on the spot, very down to earth in a business it's hard to find a reliable guy like Jay.
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July 2022 by Thomas Blount
No good dealer. Reniged on our agreement. Jay said that he would give a refund on the Jeep. Jay said leave the Jeep and come back with the title. While I waited for the title in the mail I cancelled the insurance. I came back with the title on a Friday and Jay said come back on Monday because the other guy there had an accident. I came back on Monday as of todays posting review and Jay said he is not going to give the money back. He will sell it and then give a refund. Sounds like a raw deal. I'll post an update soon.
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September 2021 by Pamela Mattson Blodgett
Bought an SUV
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August 2021 by Rosalie Torres Stone
Great service, super friendly and professional, authentic, timely service, and fair pricing
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June 2021 by Howie B
These guys are great. Every time I go there I get first class service. And it's not just because they expect to get paid. They're just genuinely good people. I can't count how many times I've just stopped in to get help or ask a question and these guys go out of their way to help every time. They've been in the neighborhood forever and my family knows them well. It's where we go for inspections and it's where we've gone to buy cars. Beacon Auto Sales is second to none. Thanks guys ?
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January 2021 by Debbie Martinez
The cars that they are selling their is always something that's not working. NO GOOD!!!
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November 2020 by Ashley Huntington
the guy is a rip off sold me a car that almost killed my family when the engine blew up exactly a month after I bought it. the engine blew with my baby girl in the car. the guy is a j*** would not do anything to help. dont buy a car from this scam bag I dont know how he can live with himself
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August 2020 by David De Los Santos
Great service, great people
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June 2020 by Lynn Feen
They let me take a car for a week and then took it back mind you I was driving unregistered and inc for that long to gave me back my car and it was all screwed up it overheated on me never had that problem before also my rare view mirror broken off never will I ever tell someone to go there they SUCK
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November 2019 by Kat B.
I have never in my life experienced such a genuinely honest and compassionate group of auto sales and repair shop. I just happen to drive by and needed an inspection sticker so I stopped it and I am so happy I did. There was someone in front of me and i was still only there for less than 20 mins and in that 20 mins I had the pleasure of meeting and talking with almost everyone that worked there. They have been in business for 60 years and for good reason. They were the nicest group of people I have met in a long time. While I was there a women called who's husband bought a car off of them 8 months prior and she locked the keys in the car, without hesitation they told her not to worry about anything and that they would be there in 10 mins to get her into her car free of charge. When the guy hung up with her he told his co worker the situation with such compassion ( instead of frustration ) and asked him to go help her and he was more than happy to go help this person get in her car. I said to the guy that it was really nice of him to help her and he responded " it happens all the time, it's just part of the job ". I know from personal experience though that it's not part of their job and 99% of any other place would have said to call AAA. I could tell even from my very short time there that if I ever have any car trouble or when I decide that I want a new car I will without a doubt be back to Beacon Auto. I can no recommend them enough. Thank you guys for showing me there are still auto shops out there that are truly nice and honest and not just trying to scam you. You are the best.
