Banks in Westford, MA

11 locations found near Westford
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“Sting focus on customer service, you really feel like you are a VIP when interacting with the staff. If you are tired of being an an anonymous account number with a big name bank this is the right place for you. From start to finish they are focused observing their customers and have been pleased to make the switch from a big brand bank to the JDCU. Glad and proud to be a member.”

4.5 Superb11 Reviews

“This bank is a amazing, the lady's that work the customer service desk always great you with a smile. They are always friendly, and have your best in there heart. The bank manager is friendly and always has a smile. The people that work in this bank deserve more then just a 5star rating.”

4.6 Superb5 Reviews

“Great Staff, I have never had a problem. My family owns a company and have been using them for nearly 20 years. Over the years there have been infrequent but minor problems that have always been addressed in a caring and timely fashion. We did have a major problem a few months back but as soon as the bank was aware it was addressed. A great local bank that puts you the customer first.”

3.5 Good11 Reviews

“Eastern Bank in Westford has great customer service. My mother died recently and I needed to have a satisfaction of mortgage notarized. Even though I am not a customer there (yet), they let me come in 30 seconds before they closed and notarized all the paperwork I needed -- for free. Incredibly kind and helpful.”

3.3 Good13 Reviews

“I love this bank! I don't know why anyone would use a large impersonal bank when you can get so much better service and lower fees here. You can get through to people on the phone and it's a real employee who actually tries to solve your problem not an overseas telecenter reading off a script. Also Middlesex savings bank has much lower fees than I found elsewhere. For example when using the debit card overseas they give you the exact exchange rate unlike many large banks which will gouge you with fees and an exchange rate in their favor. I don't know of any other bank that has such a good rate for overseas charges as just one example. Also they're fairly careful about the security of accounts unlike many large banks.”

3.3 Good12 Reviews

“I was skeptical about this branch due to the older reviews. I was pleasantly surprised when I walked in and everyone was so helpful and welcoming. Mathew went out of his way to answer so many questions of mine and was a pleasure to work with. Whenever l’m in the area, this will be my “go-to” bank!”

3.3 Good11 Reviews

“I have recently met with Rose along with my Home Health Aide. I am a disabled combat Vietnam veteran, and have recently been hospitalized several timesRose helped my update my inactive account; she explained the three types of accounts available to me, and helped me choose the one that best meets my current needs.”

3.3 Good3 Reviews

“I have had this bank since I was younger and have never had problems. I recently got approved for an auto loan for my car and Yanelly was amazing. We chatted back and forth regarding what I needed for this and she made it super easy for me. I really appreciate her assertiveness and timely replies.”

3.1 Average10 Reviews

“We walked in late to open and account and Westley stayed late to help us. It wouldn’t have probably worked for us for quite some time to come back and he stayed much after closing to open us 2 new accounts. Thank you, Sir!”

2.7 Average17 Reviews

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